Contrary

No problem! Will lock the thread now, since I can't assist you anymore. Have a good day! Kind regards, Contrary

Hello, Just checked it myself using Chrome and it worked. Also, the website is not down. Could you please try it with another browser? I suggest Firefox. Or just wait for some time, it might get fixed. Keep me updated. Kind regards, Contrary

Hello @VashKetchums, I am sorry for the inconvenience you are experiencing. Are you sure you can't see the Paypal, Amex, Visa or Mastercard payment method? There has to be a logo of it where you basically click on and it redirects you to their website. If this doesn't work try it with a different browser (Chrome, Firefox, Internet explorer). Let me know if it worked or not. Have a good day! Kind regards, Contrary

Hello @PROFY, I am sorry for the caused inconvenience. This is a known PvP bug by the staff team, but thanks for reporting it. Developers are woking on solving this bug, but it can occur that it will be fixed when the new pvp update is introduced. Currently there is no eta on when this update will be here, but it is the main part developers are focussing on pvp wise. To get out of the bug, indeed you or your opponent have to disconnect. Once again I am sorry for the inconvenience caused for you and your opponent. I hope I informed you well on this matter. Have a good day! Kind regards, Contrary

Hi @EvilProtagonist, I am sorry for the caused inconvenience. I would like to inform you that we know of this bug with the ability Contrary. I will pass your messsage anyways to the developers. Thanks for reporting the bug. In the future please read THIS thread before you report a move, item or ability bug. We explain why we rather have you not report them, because there is a big pvp update on the way, that is going to solve all the bugs with move, item and ability. I wish you a good day! Kind regards. Contrary

Hello @FacilSha, I am sorry for the caused inconvenience. This is a known PvP bug by the staff team, but thanks for reporting it. Developers are woking on solving this bug, but it can happen that it will be fixed when they introduce the new pvp update. Currently there is no eta on when this update will be here, but it is the main part developers are focussing on pvp wise. To get out of the bug, indeed you or your opponent have to disconnect. Once again I am sorry for the inconvenience caused for you and your opponent. I hope I informed you well on this matter. Have a good day! Kind regards, Contrary

Seems like I missed the time, I am sorry. Can you tell me another time when you will be online? Looking forward to hear from you. Kind regards, Contrary

Hey @BlazzlN, You described it as 'you disconnected' and not like a log. But yes, once you disconnect against a legendary and the Poke doesn't respawn anymore, the only way to catch him is through beating Nikola. I am sorry you have to experience this, but sadly sometimes we have server issues. I am sorry to hear this, crits are a part of the game and do happen sadly. The cooldown for the boss is indeed 3 weeks, unfortunately we can't change this. If I can answer any other question of you, do ask please. Have a good day! Kind regards, Contrary

You're welcome and I see that your Infernape has returned, so that is great news! Since I can't assist you furthermore, I will close this thread. If you have any other question, feel free to ask. Have a good day! Kind regards, Contrary

Glad to see you found out that you need all 8 badges to unlock the Pokemon in your pc from the previous region. Since I can't assist you furthermore, I will close this thread. If you have any other question, feel free to ask. Have a good day! Kind regards, Contrary

Hey @SinnohMaster, I am sorry for the caused inconvenience. Could you please elaborate a little more. In what region are you and which Pokemon are stuck? Are they stuck in the party or in the Storage? Looking forward to hear from you. Have a good day! Kind regards, Contrary

Hello @Rhalt, I am sorry for the inconvenience. Sometimes you can be stuck on the loading map for some time when the servers are unstable. Logging out and logging back in can help, but it doesn't always. As you mentioned yourself, patience does help. Great to see that after waiting a little, your issue got solved. I'm happy to see that your issue has been solved. If you have any further questions, please don't hesitate to ask. With that said, I will now close the thread. Have a great day! Kind regards, Contrary

Hello @BlazzlN, I am sorry for the inconvenience. It seems like you lost the first chance to capture Zapdos during a crash, no worries though! Nikola now allows you to re-summon each legendary once. You need to beat him and it summons the legendary you want to battle and catch. Bear in mind that he will only restore the legendary this way once, whether or not you manage to capture it. Use this guide if you want to know how to reach Nikola: Trainers Valley Guide. Please make sure to not kill it again, since you won't have a chance to catch it if that happens. I hope I answered your question and I wish you good luck with capturing your Zapdos! Have a good day! Kind regards, Contrary

Great to hear! I will now close this thread, since I can't assist you further. If you have any other question regards anything, make sure to ask and make a new thread. Kind regards, Contrary

Hello! I am sorry for the caused inconvenience. Sometimes to login after the merge of accounts, you have to change your password. Could you please go ahead and change your password here PASSWORD RESET. ensuring that it is alphanumerical (characters from a to z and from 0 to 9) Please let me know if this helps, looking forward to your reply. I wish you a good day! Kind regards, Contrary

Hello @Lisu, I am sorry for my late respond, but good news! I will call you to Olivine the next time you are online, so you can finish your Johto story. Just notify me here when you are online, so I can call you to olivine. Looking forward to hear from you, so we can finally solve this! Have a good day! Kind regards, Contrary

Hello, I am sorry for the late reply, but I am really glad that your issue got solved! I am going to close this thread now, since we can't assist furthermore. If you have any other question, feel free to make a new thread. Have a good day! Kind regards, Contrary

Hello [uSER=2283929]@Zenos23[/uSER], I am really sorry for the caused inconvenience. Unfortunately, it is impossible for us to restore your progress. This due to players who accepted their loss in the past, it would be unfair to refund your money now because we didn't refund them aswell. Also we can't bring back the Pokemon you lost in a rollback, because they weren't saved on the server sadly (unless you have their ID). That's why we advice everyone to log off once you gained something that is nice or worth a lot, so you force the server to save it. About the rollback Once again I am sorry for the inconvenience and hope for your understanding. If you have any other question, please don't hesitate to ask. I wish you a good day! Kind Regards, Contrary

Hey @Samad1786 I am sorry for the inconvenience. I would like to inform you that you have lend your Infernape on the 12th of July, so that means the 30 days lending didn't pass yet. Your infernape should return tomorrow back to you. Please notify me if this doesn't happen, so I can continue assisting you. Have a good day for now. Kind regards, Contrary

Hey @daks94, I am sorry for the inconvenience. The account you traded a lot of Pokemon with and those particularly you mentioned is Itzkarma. You also seem to have the log-in details to this account, so I guess you can get them back. Let me know if I can assist you in another way. Have a good day! Kind regards, Contrary

Hello @iiicuteiii, I am sorry for the inconvenience caused. Do you mean you couldn't catch your Manaphy because of your game disconnected? Could you please elaborate a bit more and tell me what happened? Looking forward to hear from you. Kind regards, Contrary

Hi again, So if I understand you correctly you are doing the story in Johto and you didn't go to Hoenn yet? Can you tell me how much badges you have from the regions? Please elaborate a little more so I understand the issue better. Looking forward to hear from you. Kind regards, Contrary

Hey, I see that you only had 2 hours on silver? Can you confirm that? Or do you think you had more? Kind regards, Contrary

I am sorry, but that is not possible. It can be that I won't be staff at that time. The best way to keep track of it is to join the Discord. Since you have your answe, I will close this thread now. I wish you a good day! Kind regards, Contrary

Hello @pokemonvn11, That is indeed correct. The move bounce is bugged and it shouldn't actually hit through protect. Our dev's are currently working on a big PvP update, with a whole new code where every Move, Ability and Item will work. In regards of that it would delay the big update if they would invest time to fix current bugs, so they won't do it for now, but I thank you for reporting this bug. I hope this cleared some up for you. Have a good day! Kind regards, Contrary