Happymango

Hi, @Ma1tland @lucayeoons @Subsirga I have forwarded the issue to the corresponding Staff Team. In the meantime, please be patients. I'll let you know as soon as I receive an answer. A little note that next time, even though you have a similar issue with others, please try to make an independent thread so the actual owner of the thread could only focus on their issue. @lucayeoons @Subsirga Have a nice day. Kind regards, HappyMango.

Hi, @3ldiabll0 As already mentioned, the boss "Horon, Thief of Souls" located at Dark Valley restores the Dark Realm quest, which also serves to restore Darkrai if you have failed to catch for any reason. Keep in mind that you have to defeat him without having any of your pokemons faint. A little note that the cooldown for the boss is 3 days. I hope this helped answer your question. Have a nice day. Kind regards, HappyMango.

Hi, @Oshay I'm really sorry for the late reply. I have contacted the corresponding Staff Team to look into the issue. In the meantime, please be patient. I'll let you know as soon as I receive an answer. Have a nice day. Kind regards, HappyMango.

Hi, @Virusssss I have checked your account info, and it seems that you have been recently online. Are your issues all solved? I'll be waiting for your reply. Have a nice day. Kind regards, HappyMango.

Hi, @haibe I have restored your mudkip. It should be placed at the last slot of your PC. Since your issue has been solved, I'll be closing the thread. Have a nice day. Kind regards, HappyMango.

Hi, @Diosura I'm really sorry for the issue, but the payment issue is caused based on the country's policy. There are several countries where they block certain payment methods. So, there is nothing much we could help about it I hope you understand. Have a nice day. Kind regards, HappyMango.

Hi, @PANCALIENTE Can you check if your game client is based on linux? If not, can you please try the following procedure below? 1. Erase all the PRO related files from your computer 2. Flush the trash bin 3. Download the linux game client from this link 4. Select PRO as an exception from your anti-virus program 5. Try opening the game again. I'll be waiting for your reply. Have a nice day. Kind regards, HappyMango.

Hi, @haylah124 I have checked your account's info, and I found out that you have started the heatran quest. If you start the heatran quest, the NPC buck takes away your rare candy and master ball and keep it until you finish your quest. After you finish your quest by defeating the last heatran boss or capture heatran, you are able to take back your rare candy and master ball by talking to NPC buck again. I hope this answered your question. If you have any other questions regarding the issue, feel free to ask. Have a nice day. Kind regards, HappyMango.

Hi, @Rennn There were already two chances for everyone to capture zacian or zamazenta, considering the time difference for all countries. Therefore, unfortunately, we won't be giving you a second chance to capture the legendaries, because it would be unfair for all other players if we only provide another chance for you. I hope you understand. Since this thread won't be proceeding further, I will be closing the thread. Have a nice day. Kind regards, HappyMango.

I just got an answer from the corresponding staff team that the refund has been made. Please check and see if you have any additional problem regarding this issue. I'll be waiting for your reply.

Hi, @DarthXD You can hunt with multiple accounts, however, note that you must not gain profit from more than 4 accounts. I hope this answered your question. If you have any other questions to ask, please do not hesitate to ask. I'll be waiting for your reply. Have a nice day. Kind regards, HappyMango.

I'll close this thread as you've posting another thread with the same issue. Next time, please do not make multiple threads with the same issue. Thank you

Hi, @GreyStark I've contacted the corresponding Staff team to look into your issue. In the meantime, please be patients. Have a nice day. Kind regards, HappyMango.

Hi, @Saphirthom11 Let me go over your situation once more to check whether I understood it completely. Since, you can only reach the Abandoned Ship via surf, you can't surf in front of the water even though you have the move surf on your pokemon. Is this correct? If this is the issue, in front of the water, can you try press the re-sync button? Re-sync button is on the left bottom of your game screen with a curly arrow. I'll be waiting for your reply. Have a nice day. Kind regards, HappyMango.

Hi, @IcmoneyI Note that previous Red and Blue server merged into Silver, while Yellow changed its name to Gold. I've checked your account's info, and it seems like your previous server was Yellow. I found out that you've recently logged into Gold. Are your issues all solved? I'll be waiting for your reply. Have a nice day. Kind regards, HappyMango.

I'm once again sorry for the inconvenience. Note that the connection issue can also occur because of the server itself. Next time, if you face a similar problem, I recommend to wait a bit then try re-log into the game.

I'm glad that your problems have been all solved I'll now be closing the thread. Have a nice day.

Hi, @Cheetosalka Can you try logging into the game now and see if you are still experiencing the same issue? I'll be waiting for your reply. Have a nice day. Kind regards, HappyMango.

Hi, @Karsh12 It seems like your last transfer was done at 28.07.2021 03:46 AM GMT+0. If you have any other questions, feel free to ask. Have a nice day. Kind regards, HappyMango.

Can you check whether the item is refunded? I'll be waiting for your reply.

Hi, @Siez Thank you for enjoying the game. It's sad to hear that you are now leaving, but there are times where you have to focus in life. We'll wish you best of luck. I'll now lock the thread, as the topic is not an issue that needs to be solved. Have a nice day. Kind regards, HappyMango.

Hi, @Thaygiaoba I have contacted the corresponding Staff Team to look into your issue. In the meanwhile, please be patients until the decision is made. Have a nice day. Kind regards, HappyMango.

I'm really glad to see that your issue have been solved I'll now be closing the thread. Have a nice day.

Try what you have in mind, and let me know I'll be waiting for your reply.

Hi, @FlexicanPab I checked your account's info, and I didn't find any problem in your requirements for making a Guild in Silver. I think the command didnt work because you might have typed your guild name with a space in the middle. Can you try typing "/gcreate DarkTriad" in any of the in-game chat without the " and see if you can make a Guild with that name. I'll be waiting for your reply. Have a nice day. Kind regards, HappyMango.