Happymango

I checked your account's database, and as I already mentioned above, it seemed like you missed one of the legendary dex entry. I recommend you to check once more carefully, for all of the required legendaries at its respective area.

I'm sorry for the inconvenience. Can you try once more changing your server? I'll be waiting for your reply.

If you see the menu bar on the left side of your dashboard screen, do you see "server transfer"? What happens if you press that menu? I'll be waiting for your reply.

Hi, @digaolcs Can you try using a VPN and see if you can connect for a longer time. I'll be waiting for your reply. Have a nice day. Kind regards, HappyMango.

Hi, @Majora It seems like you are trying to merge your red and blue account. Since you don't didn't play in both servers before, this error message is appearing. You can find the Server Transfer option in Tools at Dashboard. Have a nice day. Kind regards, HappyMango.

Hi, @Gagile I recommend to check the corresponding spots of each legendaries once more. Note that the dex entry doesn't prove that your requirements are all fulfilled, since you could receive the legendary dex entry just by battling other bosses inside the game. You have to meet all the following legendaries from their respective area. Have a nice day. Kind regards, HappyMango.

We can offer you an exchange of color of one of your L-Blue Jet Skiis. Can you tell me which color Jet Skii you want an exchange. I'll be waiting for your reply.

I'm really sorry for the delayed reply. I have never forgotten your thread, though the corresponding team is having some issue, due to massive amount of requests. It would be nice if you take patients and wait a bit longer. I'll contact you as soon as I get a reply. I'm once again really sorry for the issue.

Hi, @Ashren I have restored your litwick. It should be placed at the last slot of your PC. Have a nice day. Kind regards, HappyMango.

As the question being answered, I'll now be closing the thread. Have a nice day.

Hi, @Olker I'm really sorry to inform you this. But since all Jet-Skiis moved to the PvE shop from the coin shop, it became impossible for us to track down if the according Jet-Skiis were bought with PvE coins or not. Therefore, the following mounts are not able to be re-sold to the item buyer. I'm once again really sorry for the issue. I hope you understand. Have a nice day. Kind regards, HappyMango.

Hi, @Athul123 Yes, currently new regions such as Astrella (custom region) are being worked on by the Content Team. However, there is no given eta when the region will be fully released in PRO. I'm sorry that I cannot give you more detailed information about the new regions. I hope you understand. Have a nice day. Kind regards, HappyMango.

Thank you for the understanding. As this issue cannot proceed in further help, I'll now be closing the thread. Have a nice day.

Hi, @Thanh22102002 I'm really sorry for the inconvenience. But since the Nikola Boss was implemented long time ago, it seems like the code recognize all "regi" as one. So, after you caught both Registeel and Regirock, I don't think you can use the Nikola Boss to recatch Registeel. Considering that Nikola's intention was not to provide all players a free reroll, you won't be given another chance to re-catch the Registeel. Instead, I restored your Registeel and it should be placed at the last slot of your PC. I hope you understand. Have a nice day. Kind regards, HappyMango.

Hi, @JuLiOh I'm really sorry to tell you this, but it seems like it would be hard for us to reverse your game progress back to Hoenn. I hope you understand. Have a nice day. Kind regards, HappyMango.

Hi, @1790561 @MrSuchus I'm really sorry for the inconvenience. But, if you can't whitelist PRO, the only way to play PRO seems like to deactivate the Antivirus before launching the game client. Have a nice day. Kind regards, HappyMango.

As the issue already been answered. I'll now be closing thread. Have a nice day. Kind regards, HappyMango.

Hi, @Nickyg73 I'm really glad to hear that your issues have already been solved Therefore, I'll now be closing the thread. Have a nice day. Kind regards, HappyMango.

Hi, @Itrocks Are you still stuck in Alto Mare PC? I'll be waiting for your reply. Have a nice day. Kind regards, HappyMango.

Hi, @Blbobby777 Are you still experiencing login failure? I'll be waiting for your reply. Have a nice day. Kind regards, HappyMango.

Hi, @GGames2988 I'm really glad to hear that your issue have already been solved Therefore, I'll now be closing the thread. Have a nice day. Kind regards, HappyMango.

Since this is an old thread about the event done in the past, I'll now be closing the thread. Have a nice day. Kind regards, HappyMango.

Hi, @Athul123 @Darkclown @ryugancuk As the event map is already opened, I will now be closing the thread. I hope you all enjoy the Xmas event Have a nice day. Kind regards, HappyMango.

Hi, @Sammy081200 I'm really glad to hear that your issues have already been solved Therefore, I would now close the thread. Have a nice day. Kind regards, HappyMango.

Hi, @Meicoo I would like to first point out that the answer for your question depends on which device you use to play the game. 1. If you are using a computer, the answer depends on the OS you are using. - Mac : Changing the name of the game client, you can download multiple game clients and open all clients at the same time. - Windows : You can download multiple game clients same as Mac or with only 1 game client you can open multiple game windows, where each window serves as an individual thread. 2. If you are using a portable device like mobile phone, unfortunately you need multiple devices to proceed the trade between your accounts. 3. The last way is to ask a person you know to help you move some of you stuffs across your two accounts. If you have any other questions regarding this issue. Please do not hesitate asking. Have a nice day. Kind regards, HappyMango.