Happymango

I'm sorry, if you can't proceed what I ask you, then I don't think I can help you further on your case

Can you try using a VPN while logging into the game? I'll be waiting for your reply.

I'm glad my answer helped your curiosity I'll now be closing the thread. Have a nice day.

I'm glad that your problems been solved I'll now be closing the thread. Have a nice day.

Hi, @Leafbolt8 I'm sorry for the inconvenience, but as mentioned above for the 5 win quest, you have to win after you talk to the NPC I hope you understand. Have a nice day. Kind regards, HappyMango.

Hi, @Havrr Can you try change you password at this link in an alphanumerical order and see if you can log into the game? I'll be waiting for your reply. Have a nice day. Kind regards, HappyMango.

If you already showed ralts, you don't have to use that ralts to continue the quest. - The Gallade you use must be your OT (Doesn't need to be the ratls you showed previously) If you tried the upper suggestion and if it didn't work, it means that you didn't show the ralts properly. Keep in mind you have to satisfy one of these conditions. - Ralts must be caught after activating the quest - Ralts must have your OT - Ralts must have a total IV of 110+ Try the following suggestion and see if you can get the stone. I'll be waiting for your reply.

Hi, @Norogi2 I have checked your account's data and managed to fix your problems. Can you check if you have your venusaur in your party? I'll be waiting for your reply. Have a nice day. Kind regards, HappyMango.

Thank you for the kind words. I really appreciate it I'll now be closing the thread. Have a nice day.

I'm glad that you found the reason of your issue I'll now be closing the thread. Have a nice day.

Hi, @Abhi8824 Can you try the following procedure and see if you can log into the game. 1. Delete all the PRO related Files that you have 2. Flush the trash bin 3. Restart your device 4. Re-download the game here If the following procedure doesn't solve your problem try the additional procedure written below one by one and see if solves your problem 1. Use VPN upon logging into the game 2. Turn off your firewall before logging into the game 3. Turn off all your other programs before logging into the game I'll be waiting for your reply. Have a nice day. Kind regards, HappyMango.

Hi, @Rusak47 @Moonchyld I'm really sorry for the inconvenience. There are some internet in some countries that blocks our server. As mentioned above, can you guys try using VPN upon logging into the game. I'll be waiting for your reply. Have a nice day. Kind regards, HappyMango.

Hi, @Rednaks I'm really sorry for the inconvenience. This is a known bug, currently being fixed by the corresponding Staff Team. As far as we know, both player's don't lose their rating for this bug. Let me know if you lost your rating because of this bug. I'll be waiting for your reply. I'm once again sorry for the bug. Have a nice day. Kind regards, HappyMango.

Hi, @rayles Can you try the following procedure and tell me if you still face the same problem? 1. Kill your sharpedo in a wild battle 2. Close the game client 3. Relog in to the game 4. Heal your sharpedo at the pokecenter 5. Raise the happiness to max and try talk to Theodor again I'll be waiting for your reply. Have a nice day. Kind regards, HappyMango.

Most of the cases can be solved just by closing the client and relog into the game. If this doesn't solve the case, as Kvar mentioned above, I recommend to try the following procedure. 1. Kill your pokemon in a wild battle 2. Close the client 3. Re-open the client and relog into the game 4. Heal your pokemon at the pokecenter 5. Retry the evolving process As from my experience, most of the not-evolving-cases were solved by doing this, unless the player didn't know how to evolve the pokemon correctly. Additionally, the item mysterious candy was made to evolve pokemons that reached maximum level. So, it's not necessary to purchase the following item unless you failed to evolve a certain pokemon and reached level 100. I hope this answered your questions. If you have any more questions about this not-evolving problem, feel free to ask me Have a nice day. Kind regards, HappyMango.

I'm glad that your problems have been solved I'll now be closing the thread. Have a nice day. Kind regards, HappyMango.

I'm glad that your problems have been solved I'll now be closing the thread. Have a nice day.

I have recovered your Kyurem and Thundurus. It should be placed at the last slot of your PC. Can you check and tell me if everything is solved? I'll be waiting for your reply.

As we cannot help further on this case. I'll be closing the thread. Have a nice day.

I'm really sorry to deliver this message, but we won't be giving out PvE coins to players for this issue, since we cannot check all of the player's account and find out who experience this problem or not. I'm sorry once again that I cannot help you further on this case

Was the ralts you showed caught after you hand over tauros or miltank to Farmer Wood? I'll be waiting for your reply.

Hi, @Xytreh I'm really for the late response. I have forwarded the issue to the corresponding Staff Team. In the meantime, please be patients. I'll let you know as soon as I receive an answer. Have a nice day. Kind regards, HappyMango.

Hi, @Xytreh I'm really for the late response. I have forwarded the issue to the corresponding Staff Team. In the meantime, please be patients. I'll let you know as soon as I receive an answer. Have a nice day. Kind regards, HappyMango.

Hi, @Katawaredokifan First, I recommend to try contacting the player several more times in game for a few more days. If you still can't contact the player let me know. I'll be waiting for your reply. Have a nice day. Kind regards, HappyMango.

Hi, @shunsou I'm really sorry for the inconvenience. I have forwarded the issue to the corresponding Staff Team. In the meantime, please be patients. I'll let you know as soon as possible, when I receive an answer. Have a nice day. Kind regards, HappyMango.