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Posts
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Everything posted by Happymango
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Hi, @gundan444 I'm sorry for the inconvenience. It seems like your account has been wiped out in an "account wipe out" that happened really long time ago. Unfortunately, we cannot restore your account info as the database has been wiped out Note that the old servers Red and Blue now merged into Silver, and Yellow changed its name to Gold. I first recommend you to merge your account at the dashboard. This would let you transfer your coins that you currently have in Red and Blue to Silver server. When I checked your current account's info, you'll have more coins in Silver after the merge over Gold. Since you don't have any saved data for both Red and Blue, I think you can just choose any server options as your main while merging your server. After merge, your main server will be Silver. (This doesn't mean you can't play on Gold) For more help on the merge, check out this link. If you have any questions regarding your issue. Don't hesitate to question me I'm once again very sorry for the issue. Have a nice day. Kind regards, HappyMango.
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Please clarify my doubt about Account usage
Happymango replied to Phanikumar's topic in General Support
I'm glad to see that your problems have been solved I'll now be closing the thread. Have a nice day. -
Please clarify my doubt about Account usage
Happymango replied to Phanikumar's topic in General Support
Yes, but keep in mind that both players shouldn't play PvP with one account as this could lead to a ban. -
Please clarify my doubt about Account usage
Happymango replied to Phanikumar's topic in General Support
Hi, @PhaniKumar Let me answer each question in order . Q1. We can't use more than 4 accounts you said but what happens if we do story service for many members? A. Each person is allowed a maximum of 4 owned accounts. Keep in mind that all the accounts created by you counts even though the playtime is 0 hours, 0 badges. Moreover, received accounts also count towards your total. Doing story service for other players is fine, however exploiting more than 4 allowed accounts in order to gain profit such as fighting bosses or doing event quests to obtain special rewards could be led to a ban. Q2. How many members can login to one account means can two players play same account? A. Multiple access for one account from different players are not usually recommended as it could lead to account hacking problems. Also as mentioned above, note that exploiting more than 4 allowed accounts in order to gain profit are strictly forbidden. To avoid all of these problems, I don't recommend sharing your account with other players. Q3. If one acc is in gold and other in silver and I am doing pvp in both accounts can I do pvp in one more account in any of the server so that it will be two in that server? A. Yes, you can PvP in both Silver and Gold servers with your accounts. However, keep in mind that laddering on both servers at the end of season is forbidden. I hope these answers helped you. If you have any more questions regarding the 3 asked above, let me know Have a nice day. Kind regards, HappyMango. -
Hi, @Heyleeyo I'm glad to hear that your problems have already been solved. Note that all the pokemons that reached level 100 and failed to evolve can now be evolved using the mysterious candy. Mysterious Candy can be found in all department stores with a price of your choice between 5k, 2 PvE coins, or 1 PvP coin. Since your problems have been solved, I'll now be closing the thread. Have a nice day. Kind regards, HappyMango.
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Free server transfer every 30 days not working.
Happymango replied to Olker's topic in General Support
Hi, @Olker I'm glad to see that your problems have already been solved. Note that the cooldown starts from when you succeed in transferring. This might be why you needed to wait a few more hours to use the free transfer. Since your problems are solved, I'll now be closing the thread. Have a nice day. Kind regards, HappyMango. -
I'm really glad to hear that you succeed re-catching your Entei SInce your problem is all solved, I'll now be closing the thread. Have a nice day.
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Oh wait, I think you typed in another "l" at the back of the File Target It should be -force-glcore
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Try typing -force-d3d11 or -force-opengl instead of the one you typed in the PROClient Shorcut. I'll be waiting for your reply.
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As far as I know, IVs and nature will be randomized. Note that since Nikola gives you another chance to re-encounter the legendary pokemon, you're able to sync it.
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Hi, @HEROIC0990 First of all, I separated your post from the original thread as each thread have a purpose of helping the owner. I've found a thread that you've posted recently about the same issue on May, where you stated that your issue have been solved. Are you still having the following issue? If yes, can you explain your issue a bit more precisely? I'll be waiting for your reply. Have a nice day. Kind regards, HappyMango.
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Game crashed while battling spiritomb (mega sceptile quest)
Happymango replied to Anshu71100's topic in General Support
Hi, @anshu71100 I'm really sorry for the inconvenience. However, we do not compensate in any way about game related losses caused due to server crashes as it is unfair for all other players who have experienced similar issues. I recommend try hunting treecko at "Hoenn Safari Zone Area 1", since it spawns at all times. I'm once again very sorry for the issue. Have a nice day. Kind regards, HappyMango. -
Hi, @Eth4rnal I'm really sorry to tell you this, but it seems like it has been a while since you deleted your entei and pikachu. There was a wipe out for the deleted pokemon some time ago, and I think both data got wiped out from it. Fighting the Nikola boss will allow you to re-catch entei. Keep in mind that you'll have to catch the first re-spawned entei, since Nikola only gives you one more chance to re-catch each legendary. So, I recommend you to prepare a master ball for it As for the pikachu, I think it's impossible for us to restore it. I'm once again very sorry for the inconvenience. I hope you understand. Have a nice day. Kind regards, HappyMango.
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Bug in water race of cameruptite/sharpedonite quest
Happymango replied to Mbhope's topic in General Bugs
I'm glad to see that you won Since your problems have been solved, I'll now be closing the thread. Have a nice day. -
Bug in water race of cameruptite/sharpedonite quest
Happymango replied to Mbhope's topic in General Bugs
Hi, @Mbhope The speed of the NPCs inside the game is just a visual thing. There are some hidden things inside the quest, I hope you find them out I sorry, but I can't help you further as the quest is new. I'll wish you good luck. Have a nice day. Kind regards, HappyMango. -
I have restored your electabuzz so you can re-submit to the pinkan island NPC. It will be placed at the last slot of your PC. Moreover, note that you have to submit scyther with level 90 as well in order to hunt at pinkan island. I hope this solved your problems Have a nice day.
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I'm glad that your problems been all solved I'll now be closing the thread. Have a nice day.
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Hi, @nightmare021 I'm sorry for the inconvenience. I have checked your account's database and found out that you are already at the stage of battling the last boss located at Route 103. Talking to the NPC named Charon (Mars & Pluton) will trigger the boss battle. Please check if you can find the NPC and let me know. I'll be waiting for your reply. Have a nice day. Kind regards, HappyMango.
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Hi, @R1ngo I'm sorry for the inconvenience. I first moved the topic to a proper place. Also, I've contacted the corresponding Staff Team to look into your issue. In the meantime, please be patient. I'll let you know as soon as possible when I get a reply. Have a nice day. Kind regards, HappyMango.
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When my server transfer cooldown over
Happymango replied to Gujjar07072007's topic in General Support
Since it seems your problems all have been answered, I'll now be closing the thread Have a nice day. -
Hi, @Magnar I'm sorry for the inconvenience. It seems like the issue occurred due to server rollback right after the server crash. Unfortunately, we don't compensate the loss that was made due to the server crashes as it would be unfair for all other players who experienced similar problems. Therefore, I won't be able to help you get your reroll ticket back I hope you understand. I'm once again really sorry for the issue. Have a nice day. Kind regards, HappyMango.
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When my server transfer cooldown over
Happymango replied to Gujjar07072007's topic in General Support
Hi, @Gujjar07072007 As mentioned, the server transfer has a 30 day cooldown. I have checked your account's database and found out that the last server transfer you made was at Feb. 19 (2021). Have a nice day. Kind regards, HappyMango. -
Yes, you can start the quest
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You didn't seem to finish the Arcanine Mount Quest in this account. Also, Arcanine Mount Quest changed a bit. You have to submit Kanghaskan, Chansey, and Pinsir to the NPC. I hope this helps you
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Hi, @Ashren I have checked your account's info and found that you never had arcanine mount before in this account. Any chance you could have mistaken with another mount or account? I'll be waiting for your reply. Have a nice day. Kind regards, HappyMango.