Maisa

Hello @90skid Sorry for the inconvenience as well as the delay. Your Rare Candies have been restored. Can you please check your bag to confirm that you have gotten back the items? Looking forward to your reply.

Welcome to PRO Tallybert!

Hello @19Rubenz Can you please tell me your in-game name that has lost all the rare candies, and is experiencing the issue? Looking forward to your reply.

Hello @Kingpinoo7 Sorry for the inconvenience. Defeating Horon without having a single Pokemon fainting will result in the following: ▹ Access to Alucard's Castle if you fail/retreat from the Dark Realm. ▹ Another attempt at capturing Darkrai if you fail to catch it after completing the Dark Realm Quest. ▹ A Halloween Rapidash mount after having caught Darkrai. ▹ Being able to replay the Dark Realm after getting the Halloween Rapidash mount and catching Darkrai. Do note that every time you battle Horon, he will have a 3-day cooldown, reappearing once the cooldown has finished. Hope that helped you, please let me know if I can assist you with anything else. Thank you and have a wonderful day!

Hi there @Dreamvil According to the Bulbapedia page for Dig, Marowak-Alola only learns Dig in gen 8 and 7 Let's go Pikachu/Eevee, and does not learn Dig in gen 7 Sun/Moon. So Marowak-Alola not being able to learn the move is indeed intended. I hope that cleared up any doubts you had. I'll be locking this thread now, please make a new one if you have any further questions. Have a lovely day.

Hi @19Rubenz Can you please type "Rare candy" instead of "Rare candys" to check once again if you have the items or not. Let me know if that worked. Looking forward to your reply.

Hi @kainidge Sorry for the inconvenience. To have another chance at catching Darkrai, you will need to defeat Horon at Dark Valley without having a single Pokemon faint. Horon is not there for you because he is on a 3-day cooldown. He will appear once again after 3 days, and you will be able to challenge him. I hope that helped you. I'll be locking this thread now, please make a new one if any further issues arise. Have a nice day.

Hi @TanaSaysDance I am terribly sorry for the caused inconvenience as well as the delay. I've forwarded the issue to the CS team and it will be fixed. Are you able to login at the moment so I can help you out of there? Looking forward to your reply.

Hi @Ikenkin To initiate the Gengarite Quest, you will have to defeat Umbra in the Dark Realm. If you have already completed the Dark Realm, you'll need to defeat Horon at Dark Valley, North from Necropolis, without having a single Pokemon faint. Alucard should respawn in Alucard's Castle 3F and you can replay the Dark Realm. Also if you haven't already, recruit all 5 of the Pokemon there so you will have an easier time completing the quest. I hope that cleared up your doubts. Please let me know if it worked for you. Looking forward to your reply.

Hi @ClaCatCha You can buy a mysterious candy from the pve/pvp coin shops, or from any region's department store to evolve unevolved Pokemon, as long as they meet the requirements to evolve. For your Gible, please try to lose some happiness, restart the client, and try leveling up again. Hope that helped you. Have a nice day!

Hi @ZiahRose @jbsdnutt Sorry for the caused inconvenience. There is nothing wrong with your account. The server simply crashed during the time you attempted to login and you were unable to login. You can however join our Official PRO Discord server to check if the Silver or Gold servers are up. Since the issue has been solved, I will be locking this thread now. Please make a new one if any further issues arise. Thank you and have a great day.

Hi @Henrique32 Glad to hear you were able to enter the Dark Realm. Remember to defeat Umbra to start the Gengarite quest later and recruit all 5 Pokemon there to have an easier time during the quest. I will be locking this thread now. If you have any further issues, please make a new one. Thank you for your patience and have a great day!

Hi @19Rubenz It seems that you have received all your rare candy back. They should be in your bag. Can you please confirm this to me. Looking forward to your reply.

Hello @Henrique32 It seems you battled Horon to respawn the Darkrai that you failed to catch. You will need to battle him once more to be able to replay the Dark Realm quest. Please let me know if you were able to enter the Dark Realm after defeating Horon again. Looking forward to your reply.

Hello @chaou I will be locking this thread now. Feel free to make a new one if you run into any other issues. Have a great day!

Hi @ayoubromania Yes, in 3-days he will respawn again. This is because he will not be seen by anyone after you defeat him for 3 days. I hope that answered your question. Let me know if you have any further questions.

HI @Henrique32 You will need to defeat Horon to receive a Halloween Rapidash mount. After you have gotten the mount, you will need to defeat him again to be able to replay the Dark Realm. Do keep in mind that Horon has a 3-day cooldown. I hope that helped you, please let me know if you have any further issues.

Hello @ayoubromania In that case can you see if defeating Horon will respawn it or not. Defeating Horon should respawn the Darkrai. Looking forward to your reply.

Hi @Partha69 If the Darkrai is not there, please defeat Horon at Dark Valley without having a single Pokemon faint, and see if that will fix the issue. Have a nice day.

Hi @abir86 Thanks to Norex for clearing it up. You will indeed need to challenge Horon at Dark Valley, which is North from Necropolis, without having a single Pokemon faint to have another chance in catching Darkrai. I hope this helped you. This thread will be locked now, please make a new one should you run into any further issues. Have a wonderful day.

Hello @Henrique32 After defeating Horon with the Halloween Rapidash mount being received, you will respawn Alucard at Alucard's Castle 3F. Can you please confirm this to me please. I hope this helps you. Looking forward to your reply.

Hello @Partha69 Sorry for the caused inconvenience. The issue has been looked into and Darkrai should be there now. Can you please confirm this for me? Looking forward to your reply.

Hi @ayoubromania The issue has been looked into and has now been fixed. Can you please confirm to me that you can battle the Darkrai once again? Looking forward to your reply.

Hello @dragonkiller2 Apologize for the inconvenience as well as the delay. I have forwarded the issue to the relevant team, and the issue should be fixed. I'll let you know here once your Pokemon have been restored. Have a wonderful day!

Hello @Yiiiiii Your Pokemon have been restored and should be in the last slot of your PC. I'll be locking this thread now. Should you run into further issues, please make a new one. Thanks for your patience and have a lovely day!