Maisa

Hi @Anniepeach I have restored your Pokemon and they should be in the last slot of your PC. Since the issue has been solved, i'll be locking this thread now. Please make a new one if you run into further issues. Thank you for your patience and have a great day.

Hi @ayoubromania You do not have to do the Dark Realm again if you've already completed it, unless you need to replay the quest. Defeating Horon without having a single Pokemon faint will do 3 things, depending on the situation you're in. If you left/forfeited from the Dark Realm, defeat Horon to gain access to the Dark Realm again. If after you completed the Dark Realm Quest and you fail to catch Darkrai, you can respawn Darkrai at Alucard's Castle 3F by defeating Horon. If you have caught Darkrai, defeating Horon will reward you with a Halloween Rapidash mount. If all of these have been done and you have both Darkrai and the Halloween Rapidash mount, then defeating Horon will simply allow you to access and replay the Dark Realm over again. This is of course considering that Horon will have a 3-day cooldown. The bug you have linked here has been fixed and should not happen anymore. I hope that cleared up any doubts you had, please let me know if you have any further questions.

Hi @ayoubromania Sorry for the caused inconvenience. To respawn Darkrai, you will need to challenge and defeat Horon at Dark Valley, North from Necropolis, without having a single Pokemon faint. If you fulfill these requirements, you should be able to see Darkrai again at Alucard's Castle 3F and have another chance at catching it. I hope that solved your issue, please let me know if you were able to catch Darkrai. Looking forward to your reply.

Hi there @19Rubenz Sorry for the caused inconvenience. Have you recently tried to complete any quests, such as the Heatran Quest, or the Dark Realm Quest from the Halloween event? Buck temporarily takes your Rare Candy during the quest for Heatran. You need to simply talk to Buck again after defeating Heatran for the first time and he will return your Rare candies, including any Master Balls you had. The Dark Realm works in a similar fashion, in that it will temporarily take your items once you enter the Dark Realm, and return them once you exit, or defeat Darkrai. I hope that helped solve your issue. Please let me know if you have any further questions or issues. Have a great day!

Hi @Yiiiiii Sorry for the caused inconvenience as well as the delay. I have forwarded the issue to the relevant team, and it will be fixed. I'll let you know here once your Pokemon have been restored. Have a nice day!

Hi there @Henrique32 Sorry for the inconvenience. After checking via our tools, it seems that your Darkrai is currently in your party. Can you confirm this for me please? Also, in order to be able to start the Gengarite quest, you will have to defeat Umbra in the Dark Realm. If you haven't defeated Umbra, then you can't start the Gengarite quest. In order to replay the Dark Realm quest, you will need to challenge Horon at Dark Valley, North from Necropolis, without having a single Pokemon faint. If you have not received a Halloween Rapidash mount from him, then you will get one the first time. At this point you need to wait for 3 days, as that is his cooldown, and challenge him again with the same requirements. If you've done everything correctly, you should be able to access the Dark Realm once again. Please let me know if it worked for you. Have a nice day.

Hello @Anniepeach Sorry for the caused inconvenience as well as the delay. I have forwarded the issue to the relevant team and it will be fixed. I'll let you know here once your Pokemon have been restored. Have a nice day.

Hi @Trainerykai1991 Glad to see the issue has been solved. Since it has, i'll be locking this thread now. Please make a new one if you run into any further issues. Have a nice day!

Hi @ayoubromania Glad to hear your issue has been solved. Since it has, I will be locking this thread now. Please make a new one if you have any further issues. Thanks and have a wonderful day!

Hello @AMANKASHYAP Sorry for the inconvenience. Unfortunately since the Summer event has closed, you will not be able to get the Cyan wings anymore, as they were a summer-exclusive cosmetic. You can however access the Halloween event maps that are open right now by talking to Mummy Pharais at any of the port towns, which are Vermilion City, Canalave City, Lilycove City, and Olivine City. I hope that answered your questions. I'll be locking this thread now, please make a new one if you have any further issues. Thank you and have a wonderful day!

Hello @ayoubromania Sorry for the caused inconvenience. The issue should be fixed now and you should be able to battle Horon. Please let me know if you could battle him. Looking forward to your reply.

Hi @laviter Sorry for the inconvenience. Can you please confirm to me that you have checked all the following spots here: Looking forward to your reply.

Hi @Partha69 Sorry for the inconvenience. The issue has now been fixed, and you should be able to battle Horon. Please let me know if you can battle him. Looking forward to your reply.

Locked as solved here.

Hello @ArieSlinger Sorry for the delay. Your Pokemon have been restored and should be in the last slot of your PC. Since the issue has been solved, I will be locking this thread now. Please make another one if you run into another issue. Thank you for your patience and have a lovely day!

Hi @Trainerykai1991 Sorry for the inconvenience as well as the delay. If you are still having issues finding the 3 spirits in Ghoul Swamp, please check these possible locations: Let me know if you were able to pass through the ghosts. Looking forward to your reply.

Hello @NGdevil Sorry for the delay. Your Pokemon have been restored and should be in the last slot of your PC. Since the issue has been solved, i'll be locking this thread now. Please make a new one if you run into further issues. Thank you for your patience and have a great day!

Hi @NGdevil Sorry for the caused inconvenience. I have forwarded the issue to the relevant team. I'll let you know here once your Pokemon have been recovered. Have a wonderful day.

Hi @Bodoke Sorry for the inconvenience. You should be able to leave the room via the teleporter now. In order to access the Dark Realm again and respawn Alucard at Alucard's Castle 3F, you will need to defeat Horon at Dark Valley, North from Necropolis without having a single Pokemon faint. The first time defeating him will grant you a Halloween Rapidash mount. After 3 days have passed, challenge him again and you will be able to enter Dark Realm again. I hope that helped you. I'll be locking the thread now, please make a new one if any further issues arise. Thanks and have a great day!

Hi @ArieSlinger I'm sorry for the caused inconvenience as well as the delay. I have forwarded the issue to the relevant team, and it will be fixed. I'll let you know here once your Pokemon have been restored. Have a nice day!

Hi there @BVilela Sorry for the caused inconvenience. Your Pokemon have been restored and should be in the last slot of your PC. I'll be locking this thread now, if you run into any further issues, please make a new one. Have a nice day.

Hi @alfecor7 Sorry for the caused inconvenience. Your Pokemon have been restored and should be in the last slot of your PC. I will be locking this thread since the issue has been fixed. Please make another thread if an issue arises. Thanks and have a great day!

Hi @billydrunk Sorry for the caused inconvenience. The issue should be fixed now and you should be able to leave Alucard's Castle 3F. In order to be able to replay the Dark Realm, you will need to defeat Horon at Dark Valley, which is North from Necropolis, without having a single Pokemon faint. You will get a Halloween Rapidash mount the first time, and will have to wait for 3 days to challenge Horon again. After defeating him for the second time, you will be able to go to the Dark Realm again. I hope that solved your issue. I'll be locking this thread now, please make a new one if you have any further issues. Have a nice day!

Hello @Rhexnz27 Sorry for the delay. Your Pokemon have been recovered and they should be in the last slot of your PC. Since the issue has been solved, I will be locking this thread now. Please make a new one if you have further issues. Thank you for your patience and have a wonderful day!

Hello @Richdog Apologize for the delay. Your Pokemon have been restored and should be in the last slot of your PC. I will be locking this thread now since the issue has been solved. If you run into any other issues, please make a new thread. Thank you for your patience and have a lovely day.