Maisa

Hi @DevWee Sorry for the caused inconvenience. Are you able to enter Alucard's Castle? If so, are you able to see Alucard at Alucard's Castle 3F? Looking forward to your reply.

Hi there @player420 Sorry for the caused inconvenience. I have forwarded the issue and it will be fixed. I will let you know once your Pokemon have been recovered. Have a lovely day!

Hello @Cedric0412 Thank you for your patience. I have forwarded the issue to the relevant team and it is being handled. I'll let you know once it is resolved. Have a nice day.

Hi there @MUGUER Sorry for the inconvenience. To be able to enter the castle again, you will need to defeat Horon at Dark Alley, which is North from Necropolis, without having a single Pokemon faint. If you do this, you should be able to access the castle once again. Please let me know if that worked for you. Have a great day!

Hello @isobeast09 @St4rk @lFulanl Sorry for the inconvenience. In order to gain access to the castle once again, you will need to defeat Horon without having a single Pokemon fainted. If you successfully did that, then you should be able to enter the castle and go to the Dark Realm once again. I hope that helped solve your issue. Have a lovely day!

Hi @Gnirvin Sorry for the inconvenience. To be able to enter the castle again, you will need to defeat Horon at Dark Alley, which is North from Necropolis, without having a single Pokemon faint. That should give you access to the castle once again. Please let me know if that worked for you. Have a nice day.

Hi @AmmiraglioZen You don't have to be sorry, i'm just glad to see the issue has been solved. Since it has, i'll be locking this thread now. Please make a new thread if any further issues arise. Have a lovely day!

Hi @isobeast09 @RafArnaldi Can you please make a new thread and screenshot the issue for me please, isobeast09. RafArnaldi, to enter Alucard's Castle again, you will need to defeat Horon at Dark Alley, which is North from Necropolis, without having a single Pokemon faint. I will be locking this thread now.

Locked as resolved.

Hello @imafreshbanana Sorry for the inconvenience as well as the delay. Just a friendly reminder that all staff members are volunteers and cannot be online 24/7, so please do not spam and instead bump your post every 24 hours if there is no reply, that would be much appreciated. As for your issue, does walking into the entrance give any sort of dialogue, or are you just getting stuck at that spot at Union Mountain Cave 3F? Looking forward to your reply.

Hi @frucky I have forwarded the issue to the relevant team and it will be fixed. I will let you know once your Pokemon have been restored. Thank you for your patience and have a great day.

Hi @cuddles420 Glad to hear that you found the last 2 spirits. I'll be locking this thread now since the issue has been solved. If you run into another issue, feel free to make a new thread. Thank you and have a wonderful day!

Hi there @cuddles420 Sorry for the inconvenience. Can you please check these spots once again and make sure you've interacted with every single blue pokeball. Please let me know if you were able to progress. Have a nice day.

Hi @imafreshbanana Have you talked to Gorge in his house at Murky Town? You are not required to submit a Phantump to pass that area.

Hi @ProForTheWin I'm glad you were able to progress. I will be locking this thread now, if you have any further questions, feel free to make a new thread. Thank you for your patience and enjoy the Halloween event!

Locked as resolved.

Hello @NarutoUzumaki12 Sorry for the inconvenience. To get the Halloween Rapidash mount, you will need to once again challenge Horon, the Zoroark, after having successfully caught Darkrai. You will get the mount this way. Horon has a 3-day cooldown, so you will have to wait for at least 3 days to have a chance at getting the mount. Additionally, if you want to replay the Dark Realm just for fun, you can defeat Horon again and it will reset the Dark Realm. I hope that helped clear any doubts you had. Since the issue has been solved, I'll be locking this thread now. Feel free to make another one if any further issues arise. Thank you and have a wonderful day!

Hi @AmmiraglioZen Sorry for the inconvenience. It seems you have given 5 of the Halloween Candies to Fairy Grande, and have a few Halloween Candy left, not enough to pass through Werewolf Goku at Howling Woods. Can you go back to Murky Town once again and please check that you've interacted with the following NPCs: Sandy Uno Baswedan Annies Ghost Ronnie Witch Neroli Plumber Carl Mummy Setnov Officer Agus Ghost Rafael Speaking with these NPCs should in total give you 10 Halloween Candies, considering you haven't spoken to them at all. I hope that helped you, please let me know if you got the remaining candy. Have a lovely day!

Hi there @Cedric0412 The Halloween Candy that is needed to pass Werewolf Goku at Howling Woods is not the same as the Red or Orange Halloween Candy that heals your Pokemon for 50 or 100 HP. You need to get at least 5 Halloween Candy by interacting with these NPCs at Murky Town: Sandy Uno Baswedan Annies Ghost Ronnie Witch Ronnie Plumber Carl Mummy Setnov Officer Agus Ghost Rafael The cyan colored NPCs will challenge you to a battle and will give you a Halloween Candy after you defeat them. I hope that solved your issue. Please let me know if you were able to pass through Werewolf Goku and enter Dreadtown. Looking forward to your reply. Have a great day!

Hello @imafreshbanana Sorry for the inconvenience. I have checked via our tools and you should be able to go through that cave after speaking to Gorge at Murky Town, in his house. The Fairy Mimi Quest has been removed and does not exist anymore. Additionally, you will have to walk to Necropolis in order for the sailor to take you there. The path to Necropolis can be found somewhere at Mayor Vlad's house, at Dreadtown. I hope that helped you, please let me know if you were able to reach Necropolis and pass through Union Cave 3F. Looking forward to your reply, have a great day!

Hi there @ProForTheWin There is a hidden path that you can find somewhere in Mayor Vlad's House, that will eventually take you to Necropolis and Dark Valley. I hope that gave you a clue, let me know if you found it. Have a nice day!

Hi @frucky I'm sorry for the caused inconvenience. This is a known bug and will be fixed. Can you please tell me all the Pokemon you lost, and some details about those Pokemon such as nature or abilities so I can recover them? Looking forward to your reply, have a great day!

Hello @J05UE Sorry for the inconvenience. In order to gain access once again to the castle and Dark Realm, you will need to defeat Horon in Dark Valley, which is North from Necropolis, without having a single Pokemon faint during the battle. After having successfully done so, you can once again enter the castle. Additionally, you can rechallenge Horon again after 3 days if you failed to catch Darkrai, and challenge him again after 3 days with Darkrai to get a special mount. I hope that helped you solve your issue. Let me know if it worked for you. Have a wonderful day.

Hi @Cyanirl Glad to see the issue has been solved. As a side note, you can rechallenge Horon after 3 days to get a Rapidash mount, and challenge him again after 3 days to replay the Dark Realm quest just for fun. I hope that info will be of use to you. I'll be locking this thread now, if you run into any further issues, please do make another one. Thanks and have a lovely day!

Hi there @Kimap Sorry for the inconvenience. This is a known visual bug and will be fixed soon. Thank you for taking the time to report this. Have a lovely day.