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Maisa

Staff Apprentice
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Everything posted by Maisa

  1. Hi @santip7 I'm glad you could find all the egg baskets. Since the issue has been resolved, I will be locking this thread. Please make another one if you have any further questions. Thank you and have a nice day!
  2. Hi @geronde I'm sorry for the inconvenience. Can you please tell me at what point of the quest is bugged for you? Also, if you haven't already, check out the Cresselia quest guide. Perhaps it might help you solve the issue. Looking forward to your reply, have a wonderful day!
  3. Hi @Zanzibar27, i'm glad you could solve your issue. I'll be locking this thread now. If you have any further questions, please make another one. Have a wonderful day!
  4. Hello @Zanzibar27 I'm sorry for the inconvenience. Can you please tell me more about the Chandelure, like what was its nature, level, OT etc. Also, are you sure you evolved it, or kept it as a litwick? Looking forward to your reply, have a nice day!
  5. Hi @TrainerLeo This is a know bug and has been looked into. As @digomenezes stated, you can use the commands /ginvite (Username) and /gpromote (Username). Keep in mind that only officers and the leader are able to invite players. I hope this solves your issue. I'll be locking the thread now. Please make another one if you have any further questions. Have a lovely day!
  6. Hello @twetty I'm sorry for the inconvenience. This pokeball is simply an easter egg and cannot be obtained. There are a few pokeballs that are like this throughout the regions, good luck finding them. Since the issue has been solved, i'll be locking this thread. You can make a new one if you have any further questions. Have a great day!
  7. Hi @Yunnix I've recovered your Jangmo-o, it should be in the last slot of your PC In the future, please feel free to leave a post in our Restore Pokemon Megathread. Thank you and have a lovely day!
  8. Hi @carlvalbuena Glad to see your issue has been solved. I'll be locking this thread now, feel free to make another one if you have any further questions. Thanks and have a wonderful day!
  9. Glad that worked for you. Since the issue has been solved, i'll be locking this thread. Please make another one if you have any further questions. Thank you and have a lovely day!
  10. Glad your issue has been solved. Both servers are experiencing issues now. Our devs are aware of the issue and are working hard to fix it. I'll be locking this thread now, if you have any further questions, please feel free to make another thread. Have a great day!
  11. Hello @Rexarath I'm so sorry for the inconvenience. I can confirm to you that it is indeed not your internet connection that is the problem, but the server's. Unfortunately, our servers are experiencing crashes right now. Our devs are aware of the situation and are working on a fix for it. In the meantime, I recommend you to not do any bosses or anything that requires you to spend money. I understand your frustration, and once again I apologize for the inconvenience and hassle. I'll be locking this thread now. If you have any further questions, please do make another one. Have a great day!
  12. Hello @198492834762 I'm so sorry for the inconvenience. There was a server maintenance yesterday at around 12 AM GMT+0 to move the main server. Unfortunately our servers are experiencing crashes now. Our devs are aware of the issue and are working to fix the problem. An announcement will be made on our Official PRO Discord Server once it has been solved. @kezzaldo You do not need to download any client, but as stated above, our servers are having issues right now, and you might have difficulties logging in. I'll be locking this thread. If you have any questions or doubts, please make another thread. Thank you for understanding and have a lovely day!
  13. Hello @Meliodas4 Sorry for the inconvenience. The problem is not your internet connection. Unfortunately our servers are experiencing crashes now. We're aware of the situation and are working to fix it. An announcement on our Official PRO Discord Server will be made when the issue has been solved. I'll be locking this thread now. If you have any further questions, please do make another one. Thank you and have a wonderful day!
  14. Hello @Prax15 Sorry for the inconvenience. I can assure you that your connection is indeed not the problem. Unfortunately our servers are experiencing crashes now. We are aware of the issue and are working on a fix for it. An announcement on our Official PRO Discord Server will be made when the issue has been solved. I'll be locking this thread now, if you have any further questions, feel free to make another thread. Thank you and have a great day!
  15. Maisa replied to Fto1's topic in Resolved Bugs
    Hello @Fto1 I'm sorry for the inconvenience. Unfortunately based on the data you've given me, I can't tell why this bug happens. Can you please send me a video of this bug when you experience it again? Looking forward to your reply, have a great day!
  16. Hi @t4l0n Can you please tell me more about this bug, such as what were the stats of your Yanma, where you fought the Gastly, and what were the specific moves you used in the battle. Looking forward to your reply, have a great day!
  17. Maisa replied to Lachrymarum's topic in Resolved Bugs
    Happy I could help. ^^ Since the issue has been solved, i'll be locking this thread. If you have any further questions, please feel free to make another. Thank you and have a lovely day!
  18. Hello. The reason you can't log back in is because recently the servers have been experiencing crashes. The issue is currently being worked on. If you still want to transfer, then you can login into the Dashboard and on the left hand side under Tools select Server Transfer. It should look like this: Your first transfer after 30 days will be free, and 100 coins will be needed for additional transfers. I hope this solves your issue, feel free to reply here if you have any further questions. Thank you and have a great day!
  19. Maisa replied to Gore's topic in Resolved Bugs
    Glad to see the issue has been solved. I'll be locking this thread now, if you have any further questions feel free to make another one. Thanks and have a lovely day!
  20. Maisa replied to Lachrymarum's topic in Resolved Bugs
    Hello @Lachrymarum I'm sorry for the inconvenience. Do you still have the same issue or has it been fixed? Looking forward to your reply.
  21. Hi there @Packice I'm sorry for the inconvenience. Can you confirm to me what the ability of your Emboar is? If it's not the hidden ability, which is Reckless, then that should be intended. Only Reckless Emboars can learn the move Hold Back. This is because of a serial code distribution in 2015 where players can use to obtain an h.a Emboar that had Hold Back. You can check this out for reference. I hope this clears up any doubts you had. If you have any further questions, feel free to reply here. Have a great day!
  22. Hi [uSER=2172378]@etto900[/uSER] Thanks for reporting. The fur coat has been changed to be an accessory item now, and should appear similar to a cape. Are you still unable to see the fur coat? Looking forward to your reply, have a wonderful day!
  23. Glad your issue has been solved. I'll be locking the thread now, if you have any further questions feel free to make another one. Thank you and have a lovely day!
  24. Hello @MorinQ11 I'm sorry for the inconvenience. The Easter Islands are available right now so you can claim your rare candies once again by talking to the guards at Breezy Falls. They should return any rare candy or master ball that you previously had. I hope this solves your issue, have a great day!
  25. Hi there. Sorry for the inconvenience. The Easter event maps are currently closed. There will be an announcement when they are back open again in our Official PRO Discord Server. Once they are open, you can simply talk to the NPC's that guard the area to the LC arena in Breezy Falls and they should return your rare candies. I hope this solves your issue. Have a great day!

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