Maisa

Hello @twetty I'm sorry for the inconvenience. This pokeball is simply an easter egg and cannot be obtained. There are a few pokeballs that are like this throughout the regions, good luck finding them. Since the issue has been solved, i'll be locking this thread. You can make a new one if you have any further questions. Have a great day!

Hi @Yunnix I've recovered your Jangmo-o, it should be in the last slot of your PC In the future, please feel free to leave a post in our Restore Pokemon Megathread. Thank you and have a lovely day!

Hi @carlvalbuena Glad to see your issue has been solved. I'll be locking this thread now, feel free to make another one if you have any further questions. Thanks and have a wonderful day!

Glad that worked for you. Since the issue has been solved, i'll be locking this thread. Please make another one if you have any further questions. Thank you and have a lovely day!

Glad your issue has been solved. Both servers are experiencing issues now. Our devs are aware of the issue and are working hard to fix it. I'll be locking this thread now, if you have any further questions, please feel free to make another thread. Have a great day!

Hello @Rexarath I'm so sorry for the inconvenience. I can confirm to you that it is indeed not your internet connection that is the problem, but the server's. Unfortunately, our servers are experiencing crashes right now. Our devs are aware of the situation and are working on a fix for it. In the meantime, I recommend you to not do any bosses or anything that requires you to spend money. I understand your frustration, and once again I apologize for the inconvenience and hassle. I'll be locking this thread now. If you have any further questions, please do make another one. Have a great day!

Hello @198492834762 I'm so sorry for the inconvenience. There was a server maintenance yesterday at around 12 AM GMT+0 to move the main server. Unfortunately our servers are experiencing crashes now. Our devs are aware of the issue and are working to fix the problem. An announcement will be made on our Official PRO Discord Server once it has been solved. @kezzaldo You do not need to download any client, but as stated above, our servers are having issues right now, and you might have difficulties logging in. I'll be locking this thread. If you have any questions or doubts, please make another thread. Thank you for understanding and have a lovely day!

Hello @Meliodas4 Sorry for the inconvenience. The problem is not your internet connection. Unfortunately our servers are experiencing crashes now. We're aware of the situation and are working to fix it. An announcement on our Official PRO Discord Server will be made when the issue has been solved. I'll be locking this thread now. If you have any further questions, please do make another one. Thank you and have a wonderful day!

Hello @Prax15 Sorry for the inconvenience. I can assure you that your connection is indeed not the problem. Unfortunately our servers are experiencing crashes now. We are aware of the issue and are working on a fix for it. An announcement on our Official PRO Discord Server will be made when the issue has been solved. I'll be locking this thread now, if you have any further questions, feel free to make another thread. Thank you and have a great day!

Hello @Fto1 I'm sorry for the inconvenience. Unfortunately based on the data you've given me, I can't tell why this bug happens. Can you please send me a video of this bug when you experience it again? Looking forward to your reply, have a great day!

Hi @t4l0n Can you please tell me more about this bug, such as what were the stats of your Yanma, where you fought the Gastly, and what were the specific moves you used in the battle. Looking forward to your reply, have a great day!

Happy I could help. ^^ Since the issue has been solved, i'll be locking this thread. If you have any further questions, please feel free to make another. Thank you and have a lovely day!

Hello. The reason you can't log back in is because recently the servers have been experiencing crashes. The issue is currently being worked on. If you still want to transfer, then you can login into the Dashboard and on the left hand side under Tools select Server Transfer. It should look like this: Your first transfer after 30 days will be free, and 100 coins will be needed for additional transfers. I hope this solves your issue, feel free to reply here if you have any further questions. Thank you and have a great day!

Glad to see the issue has been solved. I'll be locking this thread now, if you have any further questions feel free to make another one. Thanks and have a lovely day!

Hello @Lachrymarum I'm sorry for the inconvenience. Do you still have the same issue or has it been fixed? Looking forward to your reply.

Hi there @Packice I'm sorry for the inconvenience. Can you confirm to me what the ability of your Emboar is? If it's not the hidden ability, which is Reckless, then that should be intended. Only Reckless Emboars can learn the move Hold Back. This is because of a serial code distribution in 2015 where players can use to obtain an h.a Emboar that had Hold Back. You can check this out for reference. I hope this clears up any doubts you had. If you have any further questions, feel free to reply here. Have a great day!

Hi [uSER=2172378]@etto900[/uSER] Thanks for reporting. The fur coat has been changed to be an accessory item now, and should appear similar to a cape. Are you still unable to see the fur coat? Looking forward to your reply, have a wonderful day!

Glad your issue has been solved. I'll be locking the thread now, if you have any further questions feel free to make another one. Thank you and have a lovely day!

Hello @MorinQ11 I'm sorry for the inconvenience. The Easter Islands are available right now so you can claim your rare candies once again by talking to the guards at Breezy Falls. They should return any rare candy or master ball that you previously had. I hope this solves your issue, have a great day!

Hi there. Sorry for the inconvenience. The Easter event maps are currently closed. There will be an announcement when they are back open again in our Official PRO Discord Server. Once they are open, you can simply talk to the NPC's that guard the area to the LC arena in Breezy Falls and they should return your rare candies. I hope this solves your issue. Have a great day!

I'm glad that could help you. Since the issue has been solved, i'll be locking this thread. Feel free to make another if you have any further questions. Happy hunting and have a lovely day!

Hello [uSER=1010144]@GoreGasmic[/uSER] Sorry for the inconvenience as well as the delay. We're all doing fine, and hope you are too. :) Are you still having this issue, or has the issue been solved? Looking forward to your reply. Have a great day.

Hi @maicky Sorry for the inconvenience. Buck will take all Rare Candies and Master Balls from you after starting the quest. You can't leave the area without canceling the quest. After you've defeated Commander Mars you can battle Heatran which is on level 99, and you have the option of capturing this Heatran. Alternatively, you can defeat this Heatran and talk to Buck to claim your Rare Candy and Master Balls back, and you can leave the cave and re-enter it without any additional requirements. If you choose to defeat the level 99 Heatran, another Heatran will spawn in the same spot, but this time only level 30. In case you fail to capture Heatran the second time, you can battle Nikola for another chance. You can read more regarding the Heatran quest here. I hope this solves your issue, please let me know if it worked. Thanks and have a great day!

Hi there @AlvinHarry Sorry for the inconvenience. Can you please try to lose some happiness on your Haunter? This can be done by having it faint in battle. After you've lost happiness, restart your Client, and try to trade with your friend again. Make sure that you aren't lending and that you both have empty slots. Please let me know if this works, thank you and have a great day!

Hello @A1catraz Sorry for the inconvenience. Can you confirm to me if your level 100 Emboar had the Reckless ability or not. Only Emboars with their hidden ability, which is Reckless, can learn the move Hold Back, as you can see here. This is because these Emboars were part of a special event, and could only be acquired via serial code. I'm looking forward to your reply, have a nice day!