M3ru3m

Since the Question was answered I'll lock this Thread now. Feel free to open a new one if you happen to run into any Problems or have any Questions / Doubts. Have a great day, M3ru3m

Hello @ThiagoSales, Please let me know when you are online next time, then I will come online and help you out :-) Greetings, M3ru3m

Hello @Glasnost, Did you do the Quest before and battled the 3 Magma Grunt Bosses and the Forces of Nature Trio already? Greetings, M3ru3m

Hello @Ash, You can just reset your Password again here. Maybe you typed something wrong? Please try again and let me know if it works. Greetings, M3ru3m

Hello @sliemer43, Alright. Thx for the Screenshot and that info. I'll have a Scripter look into it again. :-) I will let you know as soon as I hear back from them. Greetings, M3ru3m

Hello @Omarlbarra, You can change your Name at the Dashboard for 500 Coins. Greetings, M3ru3m

Solved in Game. I'll lock this Thread now. Feel free to open a new one if you happen to run into any Problems or have any Questions / Doubts. Have a great day, M3ru3m

You are welcome. Since the Problem is solved now, I'll lock this Thread. Feel free to open a new one if you happen to run into any Problems or have any Questions / Doubts. Greetings, M3ru3m

Are you online right now, or can you go online?

Hello @YahirRG, What Halloween Map? Have you not played since the Halloween Event? Or do you mean Summer Event Map? Could you tell me the Mapname or even better provide me Screenshot with the Error Message? Greetings, M3ru3m

Hello @sliemer43, I already forwarded it to your scripters. They will check what is wrong here as soon as possible. Please be patient until then. I let you know as soon as I hear anything back from them. edit: Is it possible that you already started that Quest some time ago and don't remember? Cause your Variable say that you already battled the Gengar so the next step would be that one: Could you check if that Poke is there for you and let me know? Otherwise we have to look what else we can do. Greetings, M3ru3m

Hello @Meletex, Sorry, but we don't offer that kind of Service. The only ways I can think of is that you give the Mount to someone who is planing to do a Server Transfer and he trades it back to you afterwards, or that you give the Mount to a friend, then Transfer yourself (can be done for free at the Dashboard) and then he trades if back to you. Greetings, M3ru3m

Hello @sliemer43, So you talked to Prof. Rowan, then you beat the Rocket Grunts next to the Sailor and talked to Nezukos Mom? Can you provide me Screenshot of what the Sailor says when you talk to him? Greetings, M3ru3m

Hello @sliemer43, How far in the Quest are you? Did you do all the steps you need to do before talking to Nezuko? You can find the Guide for the Quest here. Please check if you maybe forgot one step or something :-) Greetings, M3ru3m

Hello @GPidgy, You can start a new game on the other Server. So if you played on Silver you can log in with the same Account into Gold an have a fresh start there. If you wanna play on Silver again you can transfer your Gold Account for free at your Dashboard. Or you can just create a new Account. A Player can have up to 2 Accounts. :) I hope that helped and please let me know if you have any more questions. Greetings, M3ru3m

You are very welcome. Happy to hear it worked :-) I'll lock this Thead now then. Feel free to open a new one if you happen to run into any more Problems or have any Questions / Doubts. Have a great day, M3ru3m

Hello @Ahir, I am sorry, but we don't just give away Pokes on request. You either hunt Gible till you get one with an Event Form or you buy one in Trade Chat. Greetings, M3ru3m

Hello @aybycy, Sorry for the inconvenience. Thx for bringing it to our attention. I forwarded it to our Devs and I will let you know as soon as I hear back from them :-) Greetings, M3ru3m

Hello @ddlake, I'm sorry for the inconvenience, but due to security problems we stopped resetting accounts. I hope you understand. You can create a new Account though (please be sure to not exceed the 4 Accounts per Player limit) if you wanna have a fresh start. Have a great day, M3ru3m

Hello @7NatoionArmy, Sorry for the late reply. It seems that you are missing everything after interacting with Wattson in New Mauville. So our Scripters just unhid Wattson in New Mauville for you. Just talk to Wattson in New Mauville again and you should be able to continue the Quest. :-) Please let me know if everything is working. Greetings, M3ru3m

Hello @Fussamset, I am really sorry but we can not refund that Reroll :-/ It would be unfair to all the other players that got declined so far. Again I am sorry there isn't anything I can do for you and I really hope you understand. Have a great day regardless, M3ru3m

Hello @DepressedFiyosh, You are welcome. Happy to hear the Problem was solved :-) I'll lock this Thread now. Feel free to open a new one if you happen to run into any Problems or have any Questions / Doubts. Have a great day, M3ru3m

Hello @redskully, I am super sorry, but I am afraid we can not refund that IVs or the Reroll Ticket :-/ It would be unfair to all the players who had the same issue and didn't report it. Also there are no logs for that, so we wouldn't even be able to. I hope you understand and I am again sorry there is nothing else I can do for you. Have a great day regardless, M3ru3m

Hello @fatih123, Sorry it took so long. It looks like you need the Red Orb to enter the Magma Hideout again but you probably lost it somehow during the battle with Tabitha. So we just added it back to your Inventory and you should now be able to continue. I'd appreciate it if you'd let me know if it worked. :-) Greetings, M3ru3m

Hello @Pireli25, I am really sorry, but sadly we can not de-evolve Pokes cause we don't have the Tools for that. I am afraid you'll have to level it in its evolved form. :-/ Have a great day regardless, M3ru3m