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Exotyc

Former Staff
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Posts posted by Exotyc

  1. On 5/14/2021 at 5:54 AM, casg140vs said:

     

    They could help me with this problem, I have the requirements to capture latios or latias but they do not appear to me, I have interacted with the Hoen teacher and nothing and with the initial town npc, also with the television but nothing.

    Hey there!

    I'm sorry for the inconvenience.
    Please check under the Jirachi legendary thread if you have fought Latias and Latios in their respective areas.
    I'll be waiting for a reply.

    Kind regards,
    Exotyc

  2. On 5/14/2021 at 1:45 AM, Kboww said:

    while playing pvp earlier i ran into this guy who threw his ditto out on my gliscor under sub so it didnt transform. then it showed it had ice punch instead of transform so pretty sure there is a bug somewhere with ditto 

     

    Hey there!

    First of all, thanks for taking your time to report this.
    This issue will be fixed very soon when the update comes as it is already fixed on the Test server.

    Kind regards,
    Exotyc
     

    • Like 1
  3. 12 hours ago, Gambit9797 said:

    Hello,

    I recieved a staff notification saying I need to contact Glaciate, not sure if this is the right spot or not, could use some help

    Thanks

    Hey there!

    You should contact him with the forum message feature in the profile.

    Spoiler

    image.png.a87bd7e8cc09aff902f7372181e3f4c6.png


    I hope this helps.


    Kind regards,
    Exotyc

     

  4. 22 minutes ago, BigManGiannis said:

    While I was releasing some Pokemon I didn't need I accidantally released the Diancie.

    There's a screenshot with the Pokemon's ID attached.

    (I only need the Diancie back)

     

     

     

    Hey there!

    Your Diancie has been restored and should be in your last slot of your PC.

    Kind regards,
    Exotyc

  5. 22 hours ago, CuarTeLoff said:
    
    I've been trying for days. I want to fight for the mega stone of garchomp but I was disconnected in the battle and now it does not let me fight anymore. any solution?
    

     

     

     

     

     

     

     
     
     
     
     

     

     

    Hey there!

    I'm sorry for the inconvenience.

    We found out there was a problem in the code regarding the correct time which was caused by the new server update.

    You should be able to finish the quest now.

    Kind regards,
    Exotyc

  6. 18 hours ago, Ayvazar said:


    I manage to interact with it with the pokemon I have shown to you, so it does not need OT. How it happened is instead of trying between 04:00-05:00 AM, I tried at 03:52 and it initiated the battle.

    There was a small missunderstanding between the content scripters. The Garchomp does indeed not to be OT.

    Furthermore, we found out there was a problem in the code regarding the correct timer which was caused by the new server update.
    The quest should be fine now.

  7. On 3/26/2021 at 11:40 AM, Yashashree said:

    I just finished all the step by step process of garchompite stone but only fighting with cynthia from. 4:05 or 4am to 5ami tried many times and cant fight it. See the thread herein attached. also i get back to the quest still no change. 

     

     

     

    6 hours ago, Ayvazar said:

    I have the same exact problem. I have tried with two garchomps between 4-5 AM for at least 3 nights and got the same responses as the above. These are the two garchomps I have used. They are not OTs but they have 255 happiness.
     

    Hey there!

    I'm sorry for the inconvenience.
    The Garchomp in the party must be your OT. 
    I'm going to release the wave 2 staff guide very soon with all the requirements needed.

    Kind regards,
    Exotyc

  8. 19 hours ago, Lotelat said:

    Server: Silver

     

    Im doing evolution dex data to level up Pancham and Inkay with rare candy,

    after they evolve i release them.

    and few second later server crash.

    i lost evolution caught and data for Pangoro and Malamar (and also lost x2 rare candy), pls helppp.

     

    Hey there!

    I'm sorry for the inconvenience.
    I have restored your Pancham and Inkay as both evolved Pokemon were not saved in the data base due to the crash.

    Unfortunately, you have to evolve them by yourself again.

    Kind regards,
    Exotyc
     

  9. On 5/8/2021 at 9:37 PM, Togden13 said:

    I registered an account via the web app, gave it a password containing the pipe charachter "|". My account logs in fine on the web app, couldn't log in on multiple game clients, very confusing. I changed my password to only alpha numeric charachters, problem solved. Diagnosis: your clients don't support the same charachter set in the passwords as your web app, please fix for everyone else.

    Hey there!

    I'm sorry for the inconvenience.
    Unfortunately this is not easy fixable. The cause of this is due to the technical limitation from the server and the client API. 
    The character | has been used as delimiter for the server api.
    A developer will add a check that blocks the | character with the next website update, so this won't happen anymore.

    Kind regards,
    Exotyc

     

  10. 4 hours ago, drkshdw said:

    @Exotyc There is no problem with the delay

    I just notice that my older ot pokes are like that i post 

    Fresh caught are ok

    The problem isnt so disturbing but i just dont get it , also my name on forums and dashboard is all small letters

    Thanks for your time , wish you the best

    It should be fixed now.

  11. On 4/30/2021 at 5:40 AM, Chopperemon said:

    @Exotyc

     

     

     

     

    I'm really sorry for the delay.
    I've forwarded the issue to the devs again. They will write a query for the next maintenance where everyone get their caught & seen data from the Pokemon in your box and party.

  12. 7 hours ago, wassuppuipui said:

    Hi Staffs
    I caught this bug about catching 2 same lengendaries pokemon by accident. This time, it's Tornadus @@. In my opinion, this bug occured when my account lost "evolved" in pokedex. I used to have over 300 evolved but now it's just 284

     

    Hey there!

    Thanks for reporting.
    We will investigate this bug. I have deleted your second Tornadus.
    Have a nice day!

  13. On 5/7/2021 at 10:13 AM, GorrionBlanco said:
    
    Context, this happened after getting my diancite, after that and solving the mission of the egg baskets, 
    a user asked me for help to get his legendary and after a long day of help, we arrived at the diancie salon, 
    and behind Where wensell should be for my comrade, there was a pokeball, I interacted with it and I received 
    a second diancite, I thought I should mention it, because it seems to me an unusual bug.

     

    Hey there!

    First of all, thanks for reporting.
    This is an indexing issue, which has been reported already and known by the developers.
    It's not a big deal, as it doesn't take any advantages.
    There is no ETA when it will be fixed.

    Kind regards,
    Exotyc

  14. On 5/6/2021 at 11:58 PM, Rollie92 said:

    Caught a Ditto and its move set wont change from the Pokemon i used to capture it.  have seen a few posts about people having a impostor one and it changing every time but mines just a non HA one and cant even transform anymore. pics attached..
    also ive tried to relog. tried using pc and phone and tried fighting something multiple times on both phone and pc and it always has jumpluffs moves 

     

    Hey there!

    The issue has been reported and already known by the developers.
    There is no ETA when it will be fixed.

    Kind regards,
    Exotyc

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