Exotyc
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Posts posted by Exotyc
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On 4/10/2021 at 8:07 AM, Kingxock said:
username: kingxock
server: silver
Im a returner player from red server. I merge my data to silver and then all my badge gone. I had already beat all gym and Cynthia, but the system force me to play in the beginning and the prof tell me to take the starter again? And I cant pick the starter and store my pokemon in my party. the system reset all my gameplay except the pokemon. please help me
Hey there!
I'm really sorry for the inconvenience and the delay.
I've checked your account and it seems like you merged the wrong server. The server you had played on was the Blue server.
I unmerged your account from Silver. Please merge your account again, and select the Blue server this time on the Dashboard.
Let me know if that worked.
After the merge, you still may be unable to log into Silver server. You have to reset your password to fix it. Your password should contain only alphanumeric letters (Letters from A to Z and from 0 to 9), because sometimes different/special characters in your password might block you from login.
For more information about the merge and about the errors that might occur with it, please take a look on Everything About The Merge.
Kind regards,
Exotyc -
Welcome back to PRO!
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4 hours ago, Chopperemon said:
Hey there!
You will get a message from a developer on Discord. It's quite hard to revert this because you transferred while the issue with the evolution were happening.
Kind regards -
Welcome back to the game!
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1 hour ago, Shekhar786 said:
bump
The Charizardite Y stone has been added to your inventory.
Have a nice day. -
1 hour ago, Shekhar786 said:
can you jus ta char y stone in my bag since i have already done the quest but the stone is lost.
How did you lose the stone?
Also, please don't bump your thread before 24 hours. Keep in mind that staff members are volunteers and can't be online 24/7.
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We have checked your variables and we are sure that you have done the quest before.
However, we could not find any Charizardite Y stone anywhere.
We would need more details from your side to proceed further.
Do you remember what happened before and after you started the quest? -
On 3/12/2021 at 5:58 PM, AvatarAsh said:
Hey there!
The issue has already been reported several times.
We thank you however taking your time to report this.
There is no ETA when it gets fixed.
Kind regards,
Exotyc -
On 3/25/2021 at 6:49 PM, 666G0D999 said:
Hi, maybe it's just me, but I noticed that the back sprite for valentine slowpoke is very blurry.
Is this normal?
Hey there!
We thank you for taking your time to report this.
It's already known and has been forwarded to the developers.
There is no ETA when it gets fixed.
Kind regards,
Exotyc -
On 3/17/2021 at 8:41 PM, Benikisaki said:
So it’s been a month and the issue is still there. It appears that only shiny malamar appears as normal and no other poke.
Unfortunately, the sprites currently have a lower priority than anything else the developers are currently trying to fix.
Thus, there is no ETA.
I hope you understand.
Kind regards -
52 minutes ago, DerickPlays said:
hello i would like to know if it is possible for someone to change my nickname because i have my account for 5 years and i would love to change her nickname
Hey there!
I'm sorry for the inconvenience.
You can change your username on the Dashboard for 500 coins.
Let me know if you have any further questions.
Kind regards,
Exotyc
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13 hours ago, Shekhar786 said:
Umm hey everybdy, my ign is shekhar786 and i have caught a charmender 1 second ago and it's ivs are above than 90..it is totally fresh.It is jolly too and when i showed this to oak,he say me this(see in screenshot plz).
I dont have any char Y stone but this oak is confusing me
. Can please any Mod solve this issue.
Hey there!
I'm sorry for the inconvenience.
I've forwarded this issue to the corresponding staff team.
I'll let you know when I have an answer.
Kind regards,
Exotyc -
7 hours ago, HitmonFlare said:
well i was told i didnt merge my story progress properly and i got all mo pokemon from the red server and i got no badges from kanto and joto pls help
Hey there!
I'm sorry for the inconvenience.
You indeed merged the wrong server as the Blue server was your main server.
I've noticed you transfered your account to Gold because you couldn't login to Silver before. In case this happens again, you need to reset your password here.
If we unmerge your account and transfer back, you will lose all your progress that you currently have in the story. But you will get your progress and Pokemon as well as items back from the Blue server.
Are you accepting these conditions?
Furthermore, please do not trade til the issue is fixed! Otherwise, we the progress can't be undone.
I'll be waiting for a reply. -
20 hours ago, rHoMar said:
Thanks for the response sir. But they allowed some pokemons also to learn energy ball thru tutor even if its in their tm move pool list and not in tutor move pool list. Example is chandelure. Maybe they can allow alolan exxegutor to learn it thru tutor also.
We're currently working on releasing all missing TMs and Tutor.
They will be released soon once every important move is covered. Unfortunately, we don't have any ETA.
We will announce it in the official PRO discord once times has come.
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2 hours ago, Chopperemon said:
Hi there.
I wanna report a bugs my evolve data and owned data reduced i actually have 300+ evolve data and i already catch all kanto to sinnoh pokemon but now i only have 249 evolve data and some of my own data are missing.I just wanna recatch my Jirachi but i cant go wishroom cuz my dex are broke i need to have a complete dex of kanto to hoenn also some evolve data for his requirements..pls fix my dex and restore all the missing data
As a proof here i already catch latias which requires 300 evolve data.i catch it by doing quest
Hey there!
I'm sorry for the inconvenience.
I've forwarded this issue to a developer.
I'll update you once I have an answer.
Kind regards,
Exotyc
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Hey there!
I'm sorry for the inconvenience.
Barry is currently not in the school. In order to continue the story line, you have to talk to the teacher and find the missing students from the school.
After this, the teacher will give you a hint where he is located.
If you ever struggle with the story, feel free to check the Sinnoh Walkthrough out.
Kind regards,
Exotyc -
3 hours ago, rHoMar said:
Why does my alolan exxegutor can’t learn energy ball? It is in the movepool of alola exxeg in gen7. I tried the tutor in the gym but says cant learn.
Hey there!
I'm sorry for the inconvenience.
In generation 7, Alola Exeggutor can only be taught Energy Ball by the TM.
Unfortunately, there's currenty no such TM in this game.
However, you can make a suggestion about it here.
Kind regards,
Exotyc -
Welcome to PRO!
Enjoy your time being here. -
Welcome to PRO!
Here are some sub-forums that might be helpful for you:
PRO Rules: Contains a list of all of PRO's rules, including but are not limited to PvP, trade, and forum rules.General Game Talk: A place where you can talk about things that are in the game.
Game Guide: If you are ever stuck during a run of a region, you can check this sub-forum for available guides, as well as other guides that might help you out in the future.
Guilds: If you are looking for a guild or community to join, this is the place for you.
Trade Zone: This sub-forum is available to everyone to sell, trade, or buy other things from fellow PRO players.
Resolution Center: This area is used to report any issue you've experienced while playing, or if you need assistance from a staff member.
Enjoy your time here! -
18 hours ago, BVVernon said:
Yea ive tried that, seems like everytime i do it the same situation happens.
Hey there!
I'm sorry for the inconvenience.
If you encounter client lags, please delete all the current PRO files and folders that you have on your device, including the temporary files and the trashbin, and then redownload the latest client from here.
Furthermore, to be on the safe site, open the console with F2 and type 'clean reg' which cleans your PRO files. Keep in mind your settings will be resetted too.
I'll be waiting for a reply.
Kind regards,
Exotyc -
Hey everyone!
We've added an option to add your Discord tag now!
The reason for this is because it's often hard for us to catch someone being online ingame.
Furthermore, making a request on Discord is usually faster than here. -
welcome to the game!
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7 hours ago, Hugoribeiro97 said:
So I've got this message, even tho I've waited well over 20min it still doesn't allow me to take pokemon's from the guy that serves as the contest pc.
Hey there!
I'm sorry for the inconvenience.
We are aware of this issue and are working on a fix. There is however no ETA due to only developer can fix it because of the recent update.Nonetheless, thanks for reporting.
Have a nice day!
Kind regards -
Welcome to PRO!
Here are some sub-forums that might be helpful for you:
PRO Rules: Contains a list of all of PRO's rules, including but are not limited to PvP, trade, and forum rules.General Game Talk: A place where you can talk about things that are in the game.
Game Guide: If you are ever stuck during a run of a region, you can check this sub-forum for available guides, as well as other guides that might help you out in the future.
Guilds: If you are looking for a guild or community to join, this is the place for you.
Trade Zone: This sub-forum is available to everyone to sell, trade, or buy other things from fellow PRO players.
Resolution Center: This area is used to report any issue you've experienced while playing, or if you need assistance from a staff member.
With that being said, enjoy your time being here!
Game start issue
in General Support
Posted
Hey there!
I'm really sorry for the inconvenience.
The issue seem to appear due to the newest Unity version and old hardware from the user.
To fix it, create a shortcut for the PROclient.exe file by right clicking the application and select "create shortcut".
After this, right click the shortcut and add the parameters -force-glcore into the Target as in the screenshot shown below.
Make sure to add a space between .exe and -force.
Let me know if it solved your issue.
I'll be waiting for a reply.