Exotyc

I'm glad to hear your issue has been solved. I'll lock this thread now. Don't hesitate to ask again, if you have any further questions. Have a nice day!

Hello @Xarontas I'm sorry for the inconvenience. Your Pokemon should be back in the last slot of your PC. Can you confirm it? Kind regards, Exotyc

Locked as resolved. Have a nice day!

I'm glad to hear. Locked as resolved.

Hello @pertsos8, I'm sorry for the inconvenience. Your Pokemon should be back in the last slot of your PC. Can you confirm it? Kind regards, Exotyc

I'm glad to see your issue has been solved. I'll lock this thread now. Don't hesitate to ask again, if you have any further questions. Have a nice day!

Locked as resolved. Have a nice day!

Hello @kroosrob, I'm sorry for the inconvenience. Your Pokemon should be back in the last slot of your PC. Can you confirm it? Kind regards, Exotyc

Hello @Mike777r I'm sorry for the inconvenience. Your Pokemon should be back in the last slot of your PC. Can you confirm it? Kind regards, Exotyc

Hello @PikaCharlemagne, I'm sorry for the inconvenience. Your Pokemon should be back in the last slot of your PC. Can you confirm it? Kind regards, Exotyc

Hello @KyriosNyx I'm sorry for the inconvenience. Your Rattata should now be in the last slot of your PC. Can you please confirm it? Kind regards, Exotyc

Hello @Mrpotatochip, I'm sorry for the inconvenience. Your Shroomish should now be in the last slot of your PC. Can you please confirm it? Kind regards, Exotyc

I'm glad to see you issue has been solved. I'll lock this thread now. Don't hesitate to ask again, if you have any further questions. Have a nice day!

Hello @Kabanohut, I'm sorry for the inconvenience. Sometimes, it is possible to encounter client issues such as crash, freeze or client lags. The first thing suggested to do in these cases is to delete all the old pro files and folders that you have on your device, including the temporary files (https://tinyurl.com/deletetempfiles) and the trashbin, and then redownload the latest client from here: PRO CLIENT DOWNLOAD. If the said procedure should not fix those issues, here there are other methods that you can try: WINDOWS 7 - CRASH FIX GUIDE WINDOWS 10 - CRASH FIXES GUIDE ANDROID - CRASH FIXES GUIDE MAC - HOW TO ALLOW UNKNOWN SOURCES LINUX - HOW TO PLAY ON LINUX Other possible solutions to the crash issues: Run the game in compatibility mode Update your Display/Graphical Drivers Add an exception for the client in your Firewall and Antivirus Update your Windows Version Clear out your Physical Memory or Ram to free up space Terminate processes you don't need in the Task Manager I hope this helps. I'll be waiting for a reply. Kind regards, Exotyc

Hello @Abraham1, I'm sorry for the inconvenience. Could you please give me a timeframe when you are around so I can tp you out of there? I'll be waiting for a reply. Kind regards, Exotyc

Hello @GuardianAngel, I'm sorry for the inconvenience. I am unable to check the video since it doesn't support the format. Can you maybe provide more information about your issue? A screenshot might help. Kind regards, Exotyc

Hello @AmemiyaRin, I'm really sorry for the inconvenience that was caused. I've checked your account rohanb, and it seems like you have never played on Red & Blue server before. Through some investigation, it seems like you had another account called rohanbay which had about 85 hours on Blue server. You have to merge your account to the new servers in the Dashboard. Please make sure to choose the Blue server in order to get your progress back on rohanbay. After the merge, you still may be unable to log into Silver server. You have to reset your password on the Dashboard to fix it. Your password should contain only alphanumeric letters (Letters from A to Z and from 0 to 9), because sometimes different/special characters in your password might block you from login. For more information about the merge and about the errors that might occur with it, please take a look on Everything About The Merge. With that being said, I hope this clarified everything. Looking forward for a reply if that worked for you. Kind regards, Exotyc

Hello @Lowmidnight, I'm sorry for the inconvenience that was caused. Golbat indeed evolves at max happiness to Crobat. Sometimes if you see a Pokemon not evolving, follow this instruction: 1. Faint your Pokemon 2. Restart your client or relog 3. Heal your Pokemon 4. Level it up again This should fix the issue. I'll be waiting for a reply if that worked for you. Kind regards, Exotyc

The first thing suggested to do while having client issues such as crash, freeze or client lags, is to delete all the old pro files and folders that you have on your device, and then redownload the latest client from here: PRO CLIENT DOWNLOAD. Since you have already done that, I would recommend to check this ANDROID - CRASH FIXES GUIDE.

I'm glad to see your issue has been solved. I'll lock this thread now. Don't hesitate to ask again, if you have any further questions. Have a nice day!

Hello @VenDEATHa27, I'm sorry for the inconvenience. As Norex has mentioned, you have to delete your old PRO files and redownload the new one from this link to solve the issue. Kind regards, Exotyc

You should now be able to buy the recolour for your bike now. Can you please confirm it? I'll be waiting for a reply

Hello, I have received an answer from the content scripter team. The old Ditto quest was rewritten from Xanascript to Phython, and the bike recolour NPC is still written in Xanascript, which still needs to be changed. Unfortunately, I have to tell you that you need to wait until the content scripters have rewritten it into Phython. This might take a few days. I'll reply again once this is fixed.

I'm glad to see your issue has been resolved. I'll lock this thread now. Don't hesitate to ask again, if you have any further questions. Kind regards, Exotyc

Hello @Dragokraz, I'm sorry for the inconvenience. I've informed the corresponding staff team to look into your issue. In the meantine, please be patient. I'll reply as soon as I get an answer. Kind regards, Exotyc