Exotyc

Hey there! I'm sorry for the inconvenience. I've informed the corresponding staff team to look into your issue. In the meantine, please be patient. I'll reply as soon as I get an answer. Kind regards, Exotyc

Hey there! I'm sorry for the inconvenience. I've checked your account and it seems like the last 30 day MS you have bought was at 2020-05-30 13:25:26. Unfortunately, we don't accept such requests for longer cases because of the economy change. Furthermore, it seems like you also bought a 30 day MS from a guy. And we cannot refund an item that you didn't buy. With that being said, I hope you understand. Kind regards, Exotyc

Hey there! I'm sorry for the inconvenience. In order to enter the excavation site on Evergreen Island you need at least 10'000 Points. Furthermore, it will cost you 2,5k ingame money to enter. Hope this clarified everything Kind regards

Hey there! Please make sure to use the Region Locked Megathread to make such a request. Kind regards

Hey there! I'm sorry for the inconvenience. Currently we have some issues with the email service provider. Changing the password that require an email verfication won't work until the issues are fixed. Once the problems are solved, it will be announced in our official discord server. I hope this clarified everything. Kind regards

Hey there! I've checked your account and it seems like you were able to login in gold today. Is everything fine again? I'll be waiting for a reply. Kind regards

Hey there! The PRO API is indeed public. You can find it here. Kind regards

I've received an answer from the staff team. Unfortunately, I've to tell you that it is not possible to check the history of the previous rerolled Pokemon. However, the content staff team has added a reroll log now the past few days to avoid issues like this in the future. I'm once again really sorry that we can't check the reroll log for you. With that being said, I hope you understand this. I'll log this thread since we can't help you further. I wish you a wonderful day!

Yes. However, the hidden Pokemon can still be seen somewhere behind the rocks. So if you could provide me some screenshots, I can help you. I'll be waiting for a reply if you still can't find the last Pokemon.

Hey there! I'm sorry for the inconvenience. I've forwarded the issue to the corresponding staff team. In the meantime, please be patient. I'll let you know once I have an answer. Kind regards, Exotyc

locked as resolved. Have a nice day!

Hey there! I'm sorry for the inconvenience. Unfortunately, we don't know the exact location of the last Pokemon either. There are approximately 36 possible locations. Could you provide me some screenshots from the places, and we might find it together. Kind regards, Exotyc

In order to make a post, you need to click on the arrows and choose the right subforum to make the post. Here is a visual assistance: video.mp4

Hello @RAZ1EL, I'm sorry for the inconvenience and the delay. I've already forwarded your issue to the corresponding staff team. In the meantime, please be patient. I'll reply as soon as I have an update. Kind regards, Exotyc

Hey there! I'm sorry for the inconvenience. I've checked your account and variables, and it seems like you are able to enter the place now. Have you found the solution? I'll be waiting for a reply. Kind regards, Exotyc

Can you provide some screenshots? I'll be waiting for a reply.

I'll lock this thread now as resolved. Have a nice day!

Hello @lalala93, I'm sorry for the inconvenience. In order to continue the last part of the event quest, head to North of Wastelands and enter the Forest Dungeon Entrance. From there, talk to Old Sarah and continue the quest. Hope this clarified everything. Kind regards, Exotyc

Hello @Sajgon, I'm sorry for the inconvenience. Could you please follow this procedure: Delete all of your PRO files from the device (trashbin too) Add an exception for the client in your Firewall and Antivirus Let me know if that worked for you. I'll be waiting for a reply. Kind regards

Locked as resolved.

Hey there! I'm sorry for the inconvenience. In order to evolve your Shuppet now, you have to use a Mysterious Candy which allows not fully evolved Pokemon to still evolve at level 100. You can purchase these in all four department stores, PvE Coin shops and PvP Coin shops for 5.000 Pokedollars, 2 PvE Coins or 1 PvP Coin, respectively. Hope this clarified everything, let me know if that worked. Kind regards

Hey there! I'm sorry for the inconvenience. In order to fix this issue, you need to delete your old PRO files and download the game again from this link. I'll be waiting for a reply if that worked. Kind regards

Hey there! Are you still unable to make a trade forum post in the respective subforums? I'll be waiting for a reply. Kind regards

Hey there! I'm really sorry for the inconvenience and the delay. First of all, every request will be considered. Currently the email subforum has hundreads of posts and we cannot go further due to verifying every single user. This might take a bit now considering that staffs are voluntary work. If you haven't got any answers after 24 hours, feel free to bump your thread. Hope this clarified everything. Kind regards, Exotyc

I've received an answer. It seems like everyone has a different location for the missing Pokemon based on their RNG. Hope this clarified everything. I'll be waiting for a reply.