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Everything posted by Epithet
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As the event has since ended, there is no support we can provide you. Therefore, this thread will be locked for organizational purposes. Create a new thread if you have another question or issue. Take care.
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Locked as resolved. Don't hesitate to create a new thread if you have another question or issue. Take care.
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Locked as resolved. Feel free to create a new thread if you have another question or issue. Have a good day.
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Hello @Tiv. My apologies for the late response. Your Jigglypuff, Teddiursa, and Zubat have been removed from your party and placed in your PC. If you have any further questions, please let me know.
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Hello @Reihom. My apologies for the late response. According to our database, you have 32 badges on the Silver Server. Were you logging into Gold Server, perhaps? If not, can you provide a screenshot showing your lost progress?
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Lost all progress except my character's appearance
Epithet replied to Kolante's topic in General Support
No worries, we're here to help. Glad to see that was the account. Since the issue was resolved, this thread will be closed. Feel free to create a new one if you have another question or concern. Have a great rest of your day. -
Glad to see it worked and good luck on Kyurem. If you have another issue or question, don't hesitate in creating a new thread. Take care.
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Resolved in-game. As such, this will be locked. Feel free to create a new thread if you have another question or issue. Have a good day.
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Lost all progress except my character's appearance
Epithet replied to Kolante's topic in General Support
Hello @Kolante. My apologies for the late response. According to our database, this account has no significant progress. Are you perhaps thinking of your other account Kolan? -
Hola @Alep. Disculpa por la inconveniencia. Podrías bajar la felicidad de tu Eevee y después subirla al máximo otra vez? Te dará la opción de evolucionar al momento que la felicidad alcance 255. Así que tienes que hacer el proceso que te dije mientras es día en el juego (Pokétime (10:00-19:59). Avísame si te funciona o sigues teniendo problemas con esto.
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Hello, Check out this page. It has all the previous Christmas form Pokémon, plus the Pink form Pokémon and forms from other events.
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Hello @Kallx1. We cannot recover your password because Staff members do not know the passwords of players. However, you can reset your password here. If you do not receive the password reset email, check your Spam folder. If it’s not there, please let me know.
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Hello. My apologies for the delay. The probability of finding an event form is not made public, so we will not disclose that. Regarding Vulcan Island, that area is only open during the Summer event, so you’ll need to wait until next summer to be able to access it.
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Hello @Kitretsu05. My apologies for the late response. I understand your frustration over not receiving a reply, but please try to understand that we do the most we can to the best of our abilities. The Staff team is small in comparison to the whole playerbase, and so our work stockpiles easily. In particular, the Staff member handling your thread is incredibly busy every day. Furthermore, we are all volunteers who do this out of our love for the game. We all have real-world responsibilities too, such as school, work, family, etc. You will receive a response at our earliest convenience. We kindly ask for your patience and understanding. Have a great rest of your day.
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Hello @Oxxdevilbatxxo. Can you return to Enyor Island Clearing and defeat the Weavile/Alakazam that was near Joey? Afterwards, speak with Joey and continue the quest normally. Let me know if you have further question or continue to face this issue.
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Hello @Pscion. My apologies for the late response. Are you still having issues with the client?
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Hello @Dextrax. My apologies for the late response. I’ve forwarded your concern to the Content Scripter team. Once we have a solution as to what happened, we’ll inform you.
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Hello @Jmoney2. My apologies for the inconvenience. You should now be able to see Greninja and proceed with the quest as normal. Let me know if you have further questions.
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Fluffles stated the reasons behind the removal of Staffview. If you’d like to suggest an addition or alteration to the game, please do so in the Suggestions forum.
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Locked as resolved. Please do not hesitate in creating a new thread if you have another question or issue. Take care.
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Hello @Rey21. My apologies for the late response. Unfortunately, you will indeed have to train up a new Charmander and defeat Professor Oak with it. Since this was not an error on our end, there is nothing for us to fix. I understand this response may not be the one you hoped for, but please try to understand and please be more careful in the future. Have a good day.
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Locked as resolved. Feel free to create a new thread if you have another question or issue. Have a good day.
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Hello @Unni11. My apologies for the late response. Can you tell me how many NPCs you battled and defeated? Also, please share a screenshot of what they’re saying to you now.