Epithet

Hello @Raikoben100. My apologies for the inconvenience. When starting the Heatran quest, the Buck NPC will take away all your Rare Candy and Masterballs until you complete the quest. Hope this clears things up. If you have further questions, please let me know.

Hello @Leicam131. According to our database, you already have the Cut HM in your inventory. Meaning you have completed the S.S. Anne quest line and can proceed onto challenging the Vermillion City Gym. Can you take a screenshot of your TM/HM inventory section?

Thanks for the video. I’ve forwarded it to the Developers to see if they can find something. Once there’s an update on the issue, either a Dev or myself will let you know. Thank you for reporting this and for your patience as we try to solve it.

What about the Wattson inside New Mauville?

Hello @Sebasclav. My apologies for the inconvenience. Is there any chance you could record footage of the issue happening so we can know exactly what’s happening?

Hello. Unfortunately, we currently do not have a comfortable way of deleting accounts so we do not delete accounts for now.

If you’re in desktop, you can open two clients and trade between your two accounts. Otherwise, you can use an intermediary third party to trade to your second account. Just make sure it’s someone you trust and always take screenshots to be absolutely safe.

Egg moves and Move Tutors aren’t the same thing, so no it’s not strange. Not sure what issues people faced but there shouldn’t be any, as far as I’m aware. Not exactly sure where the confusion is.

Hello @Trxnks. My apologies for the late response. To begin with, every player is allowed up to four(4) accounts. Each account has two characters, one in Silver and one in Gold. Currently, we do not delete accounts since we have no comfortable way of doing so. If you want a fresh playthrough, you’ll have to create a new account, as long as it doesn’t surpass the 4 account limit. I hope this clears things up. If not, or if you have further questions, please let me know.

Can you provide a screenshot of the dialog Wattson gives you?

Hello @Hydralisk. To answer your question, no accounts do not expire nor are they deleted after some time of inactivity. Nothing happens to an account that hasn’t been active.

Seeing as how Wakaranaii has correctly answered your question and there is no follow-up question, this thread will be locked. Feel free to create a new thread if you have another question or issue. Take care.

Locked as resolved.

Hello @Shaharsh. My apologies for the late response. Psychic Marina will only reload IVs rerolled with normal Reroll Tickets. IV-Locked Rerolls will not count for this.

Good to see your issue has been resolved. Don’t hesitate in creating a new thread if you have another question or issue. Take care.

Glad to see you managed to resolve the issue. Since that is the case, I’ll go ahead and lock the thread. Feel free to create a new one if you have another question or issue. Take care.

Hello @Ecrivain42000. My apologies for the late response. Having more than one account registered to the same email is completely allowed and in no way punishable. Do you have any further questions?

Locked as resolved. Don't hesitate to create a new thread if you have another question or issue. Take care.

Hello @Magal. My apologies for the inconvenience you’re experiencing. Can you explain what exactly the issue is? Please include as much detail as possible so we can accurately detect the problem and provide the best support in return.

There is no legal risk when playing this game. Do you have any other questions?

Hello @Sagittaiseu. My apologies for the late response. Can you try logging in while using a VPN?

Hello @Eddybrocklyn. my apologies for the late response. Flail is currently not coded. This is why it is not doing the correct damage. All moves and abilities are already planned on being coded, but there is no ETA for when they will be. Thank you for reporting this and please continue to report anything else you may think is bugged.

Hello @Ev123. My apologies for the late response. Are you still facing this issue? Can you try using a VPN?

Hello @Th0maszz. In the past, we offered de-leveling only for Pokémon that had hit level 100 and were not evolved. With the implementation of the Mysterious Candy, we stopped offering de-level services. This means that, unfortunately, we cannot de-level your Munchlax. You will have to catch a new one to use. Please be more careful in the future. Sorry we were not able to provide further support. Take care.

Glad to see you were given an answer to your question. Since it’s been resolved, I’ll go ahead and lock this thread. Feel free to create a new thread if you have another question or issue. Take care.