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Unowned

Former Staff
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Everything posted by Unowned

  1. Hello @Sparrov, Thank you for your report and sorry for the inconvenience. Are the Pokemon that you were doing the quest with anywhere in your PC? If so, can you place them in your party or not? If you can, please do so and try to complete the Dark Realm with them. If you forfeited, you will unfortunately have to battle Horon, Thief of Souls, in Dark Valley in order to regain access to the quest. If you defeat him, you should be able to return to the Dark Realm, but please make sure that the Pokemon from the quest are not somewhere in your PC first. Please let us know if you are still unable to progress even after following the indicated steps. Thank you and have a good day! Regards, Unowned
  2. Hello @Muskon, Thank you for the report and sorry about the ongoing inconvenience. Unfortunately, there was a problem that prevented certain players from catching Darkrai. Our Content Scripters have thankfully fixed the issue. Please check if you can battle Horon, Thief of Souls, to try to catch Darkrai instead of having to reenter the Dark Realm for the third time. If you are unable to do so, then I am afraid that you might have to complete the Dark Realm once again. However, since the issue is now fixed, you should be able to catch Darkrai after completing the quest. Otherwise, you will simply need to complete the Dark Realm and interact with Horon to choose to fight him for the chance to catch Darkrai. Please make sure to choose this option whenever available to avoid having to redo the Dark Realm. Once again, we are really sorry about the issue, but it has now been fixed and we hope that you can finally catch Darkrai. Please let us know if something isn't clear or if you are still unable to catch Darkrai after following all these steps. Thank you. If you wish to report a different bug, please feel free to create a new thread in the Bug Resolution Center. Thank you and have a good day! Regards, Unowned
  3. Hello @Kisukisu, Thank you for the report. This interaction is not bugged. You need to defeat Alucard, Master of Deception, while having a Pokemon with the move Miracle Eye in your party. After doing so, you will reveal his true form and engage in a new battle that should take you to the Dark Realm. Please let us know if this is not the case for you. Thank you and good luck! Regards, Unowned
  4. Hello @greninja775, Thank you for taking the time to report this issue and sorry about any inconvenience that it may have caused. Our Content Scripters seem to have fixed the problem. If you return to Horon, Thief of Souls, you should be able to battle him again for the right to reenter the Dark Realm. Otherwise, please go to Alucard Castle 3F and see if you can find Darkrai or Alucard there. Please let us know if you are still unable to progress. Looking forward to your response. Thank you and have a good day! Regards, Unowned
  5. Hello @DaarkLord, Thank you for taking the time to report this issue and sorry for any inconvenience that it may have caused. Our Content Scripters have already fixed the issue. If you enter any Pokecenter on the Halloween island (for example the one in Murky Town) then exit it, you should be able to interact with the NPCs that give Halloween Candies. Some of them will fight you, so make sure to have a battle-ready team. Please keep in mind that you will only receive a total of 10 Halloween Candies. Please let us know if the issue somehow persists after following these steps. If you wish to report a different bug, please feel free to create a new thread in the Bug Resolution Center. Thank you and have a good day! Regards, Unowned
  6. Hello @Lely2043, Thank you for taking the time to report this issue and sorry for any inconvenience that it may have caused. Our Content Scripters seem to have fixed the problem. If you return to Horon, Thief of Souls, you should be able to battle him again for the right to reenter the Dark Realm. Otherwise, please go to Alucard Castle 3F and see if you can find Darkrai or Alucard there. Please let us know if you are still unable to progress. Looking forward to your response. Thank you and have a good day! Regards, Unowned
  7. Hello @FreddyCoop, Thank you for your patience. Our Content Scripters have already fixed the problem. If you enter any Pokecenter on the Halloween island (for example the one in Murky Town) then leave it, you should be able to interact with 5 of the 10 NPCs that give Halloween Candies. Some of them will randomly fight you again, so make sure to have a battle-ready team. Please keep in mind that only 5 of the NPCs will give you Halloween Candies, so interact with every single one of them. Please let us know if the issue somehow persists after following these steps. If you wish to report a different bug, please feel free to create a new thread in the Bug Resolution Center. Thank you and have a good day! Regards, Unowned
  8. Hello @1LEGEND1, Thank you for your patience. Our Content Scripters have already fixed the issue. If you enter any Pokecenter on the Halloween island (for example the one in Murky Town) then exit it, you should be able to interact with 5 of the 10 NPCs that give Halloween Candies. Some of them will fight you again, so make sure to have a battle-ready team. Please keep in mind that only 5 of them will give you Halloween Candies, so interact with every single one of them. Please let us know if the issue somehow persists after following these steps. If you wish to report a different bug, please feel free to create a new thread in the Bug Resolution Center. Thank you and have a good day! Regards, Unowned
  9. Hello @Rimurushion, Thank you for taking the time to report this issue and sorry for any inconvenience that it may have caused. Our Content Scripters are currently aware of this bug, but there is an easy workaround for the time being. Since the problem only seems to occur when you try to place the last Pokemon in your party, you can put another one down and call it back. You should then be able to place all of your Pokemon as intended. Please let us know if the issue somehow persists after following these steps. If you wish to report a different bug, please feel free to create a new thread in the Bug Resolution Center. Thank you and have a good day! Regards, Unowned
  10. Hello @NHNam, Thank you for the update. Can you please try again during the day and let us know if you are still unable to see Detective Basile? Thank you. Regards, Unowned
  11. Hello @NHNam, @Tos3n's message about Gengarite was directed to another player. Sorry about the confusion. In theory, you should now be able to interact with Detective Basile to begin the new Halloween quest. Can you please try to talk to him? If no message appears, please head to Ghoul Swamp and return to Murky Town, then try talking to him again. If the issue persists, let us know. Thank you and have a good day! Regards, Unowned
  12. Hello @zanderguy123, Thank you for the update. We are glad that you were able to complete the Dark Realm quest. Darkrai did not receive any new Halloween form this year and the past sprites are only offered as exclusive rewards to players who successfully caught it in 2017 or 2019. There are, however, plenty of other rewards that you may still obtain from this Halloween event. As for the hard mode of the Battlefield quest, you can initiate it in the Sealed Chamber, shown in your last screenshot, by finding Gengar and interacting with it. It is hiding in the dark, but the map is small, so you should find it with relative ease. Please let us know if you are still unable to locate Gengar. If you wish to report a different bug, please feel free to create a new thread in the Bug Resolution Center. Thank you and have a good day! Regards, Unowned
  13. Hello @Debuda, Thank you for the update. Unfortunately, because you had to battle Horon, Thief of Souls, to regain access to the Dark Realm, you forfeited the chance to obtain an IV-locked Reroll upon completing the quest. We are really sorry about this situation, but we will make sure to investigate it to figure out whether you had to battle Horon due to a bug or not. We hope that you will understand. You may, however, still be able to obtain an IV-locked Reroll if you beat the hard mode of the Battlefield quest. If you wish to report a different bug, please feel free to create a new thread in the Bug Resolution Center. Thank you and have a good day! Regards, Unowned
  14. Hello @MercyKiller8, Thank you for the reply. Would you be able to go to Murky Town Ferry then back to Murky Town? You should be able to restart the quest. Looking forward to your response! Regards, Unowned
  15. Thank you for the update, @MercyKiller8. Would you be able to give me the IGN and server of the account that seems to be stuck? I will ask one of our Content Scripters to check your variables to pinpoint the issue. Looking forward to your reply! Regards, Unowned
  16. Hello again, Thank you for the quick update. We are glad that you are no longer stuck and that you can progress with the Halloween quest. Good luck! If you wish to report a different bug, please feel free to create a new thread in the Bug Resolution Center. Thank you and have a good day. Regards, Unowned
  17. Hello @zanderguy123, Thank you for your report. In order to reveal the true form of Alucard, Master of Deception, you must defeat him while having a Pokemon with Miracle Eye in your party. After doing so, you will engage in a new fight and begin the Dark Realm quest. Please let us know if you are still stuck after following these steps. If you wish to report a different issue, please feel free to create a new thread in the Bug Resolution Center. Thank you and have a good day! Regards, Unowned
  18. Hello @Morganiat14, Thank you for taking the time to report this issue and sorry about any inconvenience that it may have caused. Can you please check if you are still stuck? Let us know if the issue somehow persists. Looking forward to your reply! Regards, Unowned
  19. Thank you for the quick follow-up response, @MercyKiller8. Can you please go back to the tree that allowed you to access the Ghoul Swamp Maze and interact with it to see if you can still return there? If this does not work during the day, please try again at night. Thank you. Looking forward to your reply. Regards, Unowned
  20. Hello @Sch1zO92, Thank you for taking the time to report this issue and sorry about any inconvenience that it may have caused. Our Content Scripters are currently aware of the bug and will hopefully fix it as soon as possible. For the time being, however, a quick fix would be to place a different Pokemon then call it back. The issue only seems to occur when you try to place the last Pokemon in your party first, so putting another down usually solves it. We understand that this is not optimal, but this quick trick allows you to complete the Nightmare Battlefield while awaiting a definitive fix. Please let us know if you are still unable to progress with the quest. If you wish to report a different bug, feel free to create a new thread in the Bug Resolution Center. Thank you and have a good day! Regards, Unowned
  21. Hello @Debuda, Thank you for your report. In order to reveal the true form of Alucard, Master of Deception, you need to defeat him while having a Pokemon with Miracle Eye in your party. Afterwards, you should be able to begin a different fight before being teleported to Edge Of Darkness, where you can interact with all the lights to initiate the Dark Realm quest. Please let us know if you are still unable to progress after following these steps. Thank you and have a good day! Regards, Unowned
  22. Hello @MercyKiller8, Thank you for your report and sorry for the inconvenience. Can you describe your issue more thoroughly and maybe share a screenshot of the part where you are stuck? In order to start the new quest, you must interact with Detective Basile in Murky Town and agree to assist him. Afterwards, you must enter Ghoul Swamp at night and follow the missing child. There should be two cutscenes, so please make sure to avoid surfing upwards after only one of them. Detective Basile will then appear in Ghoul Swamp in one of three possible areas and talking to him will cause a Phantump to emerge from a tree nearby. Interacting with the tree will allow you to enter the Ghoul Swamp Maze if you exclusively have Grass-type Pokémon in your party. Were you able to complete all of the aforementioned steps or did you get stuck somewhere? Looking forward to your reply. Regards, Unowned
  23. Hello @1LEGEND1, First of all, thank you for your report and sorry for the delay. I checked whether there is a bug with the Halloween Candies or not. There does not seem to be any. There are 2 types of Halloween Candies. The ones used to gain access to Dreadtown and Serenia Village cannot be consumed and are only obtainable once. There is a total of 10 Halloween Candies (5 to give to Fairy Grande and 5 to give to Werewolf Goku). Can you please go back to Murky Town to ensure that you've successfully interacted with the 10 following NPCs? Sandy Uno Baswedan Annies Ghost Ronnie Old Witch Plumber Carl Mummy Setnov Officer Agus Ghost Rafael In order to find all of them, you will also have to check the Pokecenter and houses. You do need to fight and defeat many of these NPCs as well. Those who do not fight you probably gave you a Halloween Candy in the past. Once you've obtained enough Halloween Candies, Werewolf Goku will let you go to Dreadtown. Please let us know if you are still unable to progress after following these steps. Thank you! Regards, Unowned
  24. Hello @FreddyCoop, Thank you for your report. I received your private message and subsequently checked whether there is a bug with the Halloween Candies or not. There does not seem to be any. There are 2 types of Halloween Candies. The ones used to gain access to Dreadtown and Serenia Village cannot be consumed and are only obtainable once. There is a total of 10 Halloween Candies (5 to give to Fairy Grande and 5 to give to Werewolf Goku). Can you please go back to Murky Town to ensure that you've successfully interacted with the 10 following NPCs? Sandy Uno Baswedan Annies Ghost Ronnie Old Witch Plumber Carl Mummy Setnov Officer Agus Ghost Rafael In order to find all of them, you will also have to check the Pokecenter and houses. You do need to fight and defeat many of these NPCs as well. Once you've obtained enough Halloween Candies, Fairy Grande will let you go to Serenia Village. Please let us know if you are still unable to progress after following these steps. Next time, please avoid sending private messages to Staff members! Instead, you should wait a reasonable amount of time before bumping your thread. If you require assistance with anything else, please feel free to create a new thread in the General Support subforum. If you wish to report a bug, you may create one in the Bug Resolution Center instead. Thank you and have a good day! Regards, Unowned
  25. Hello @Cyanirl, Thank you for taking the time to report this issue and sorry for any inconvenience that it may have caused. It appears that key bindings automatically revert to the default ones once the player disconnects. The problem has been forwarded to our Developers and will hopefully be fixed soon. If you wish to report a different bug, please feel free to create a new thread in the Bug Resolution Center. Thank you and have a good day! Regards, Unowned
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