Houndstone

Hello there @Pyr1s I suspect this is related to a known bug which is affecting many players at the moment. Could you try muting Music and Sounds from the Options tab on the Log in screen and then trying to log in again? This should be a temporary fix for this issue. A permanent fix will arrive in a future update. I look forward to your response. Houndstone

Glad to see the problem is solved. I'll lock this topic now. Kind regards. Houndstone

Hello there @Darthshadow Here in PRO, evolutions based on Pokemon happiness don't take level into consideration, just happiness. I would recommend having your Buneary faint a few times in battle and then maxxing out the happiness again. It can be a little frustrating, having to repeat this process a few times for the evolution to trigger and so, I apologize for this. I hope this helps. Have a great day! (Nice Bunny!) Houndstone

Hello there @Corgifan My apologies for being unable to assist you sooner. I'm glad you were able to solve the problem. I'll lock this topic now. Have a great day! Houndstone

Glad to see this problem is solved. I'll lock this topic now. Have a great day! Houndstone

Hello there @Fd99 The Party EXP Share is no longer active since the Easter event ended. This feature is exclusive to events, but not every event has it. It is possible this feature will be in the next event. Have a great day! Houndstone

@Ccitan My apologies for the late reply. Does this problem still persist? Houndstone

Hello there @Erichnguyen I have restored your Landorus. In future, the Nikola boss allows you to re-summon a legendary Pokemon you have released, as long as it is the first time you have released it. I'll lock this topic now. Have a great day! Houndstone

Hello there @Freee Please accept my apologies for the delay in processing your request. We are very low on available Staff at the moment and this is causing longer delays than usual. I have forwarded your request to the responsible team member and when possible, a decision will be made regarding your Reroll Ticket refund. Thank you for understanding and for your patience at this time. I hope you are not waiting for too much longer. Have a great day! Houndstone

Hello there @Jivitesh It appears this Excadrill was traded to Varun9696 on May 3rd 2025. I hope this helps. Have a great day! Houndstone

I'm afraid the Galar region is not in the game and Galar Farfetch'd can't be caught. Kanto, Johto, Hoenn and Sinnoh are the 4 regions here at the moment, along with many custom areas exclusive to PRO, like event islands. As for Pokemon, PRO has mainly Gen 1-6, with some Pokemon from Gen 7, 8 and 9. New Pokemon are added frequently thanks to regular updates to the game. I hope this answers your questions. Houndstone

Hello there @Geeansalvatoree I'm afraid to inform you that your Farfetch'd can't evolve as it is a Kanto Farfetch'd. Only Galar Farfetch'd can evolve into Sirfetch'd and this is currently unobtainable in PRO. Have a great day! Houndstone

Glad to hear the problem is solved. I'll lock this topic now. Have a great day! Houndstone

Hello there @Mahi07 Firstly, my apologies. This is a known bug causing issues for lots of players at the moment. A temporary fix for this issue is muting In-game Music and Sound in the Options tab on the Home screen. This issue will be fixed in a future update, allowing players to use Music and Sounds as intended. Thank you for understanding and for your patience while we resolve this matter. I hope this helps. Have a great day! Houndstone

Hello there @Szerkonator17 I'm glad you managed to find a solution. Here is a complete Hoenn walkthrough; though it is a little dated, much of it still relevant and should prove useful. I will lock this topic now. If you need any help in the future, don't hesitate to create a new topic. Have a great day! Houndstone

Hello there @Cealta I'm glad to hear the issue is resolved. I'll lock this topic now. If you need any help in the future, don't hesitate to create a new topic. Have a great day! Houndstone

Hello again @Megarman your Mankey has been restored. Have a great day! Houndstone

Hello there @Gumasjustbetter As you have discovered, many of the play hour requirements for many bosses and quests have been reduced or removed entirely in recent years. The link that @Stevan01 kindly provided shows a list of all bosses, each with their own page listing lots of useful information, including any requirements to challenging them. I hope this answers your question. Have a great day! Houndstone

No problem, happy to help. I'll lock this topic now but if you need any help in the future, don't hesitate to create a new topic. Thanks again. Houndstone

Welcome to PRO! @Noego91 I hope you enjoy the game and I wish you all the best on your adventure. Have a great day! Houndstone

Hello there @13gh0st13 At the moment, Power Split is not coded. Here is a recent list of currently uncoded moves, abilities and items in PRO. New moves, abilities, items and Pokemon are added in frequent updates to PRO. The best place to keep an eye out for news on this matter would be the announcements section of the official Discord. If you need any further assistance, please let me know. Have a great day! Houndstone

Hello there @Ccitan Occasionally, NPC sprites fail to display properly. As you can see in your screenshot, Officer Jenny isn't visible but a player seems to be battling her. Could you try leaving and entering the lighthouse again or restarting PRO? This should fix the issue. I look forward to your response. Houndstone

Happy to help. I'll lock this topic now but if you need any help in the future, you know where to go! I hope you enjoy rediscovering PRO. Houndstone

Hello there @Scarletzvan I apologize for the delayed response. I have restored your Shiny Pikachu! In future, if you need help with Pokemon restoration, the best place to start would be the Restore Pokemon Megathread. I'll lock this topic now. Have a great day! Houndstone

Hello there @Ezeo530 It appears you have played on Gold server since returning. Since you last played PRO, some changes have happened with the servers. The Yellow server became the Gold server, while the Blue and Red servers were merged together and became the Silver Server. It appears you still own a Stantler Mount on your Blue server profile. You will need to merge your Red and Blue profiles using the Dashboard, selecting Blue as the main. You will then have a Silver server profile with the progress from your Blue server account. You could also use a Server Transfer on the Dashboard to swap your Gold and Silver progress if you wished to continue playing on the same server as your friend. I hope this helps. If you need any further assistance or have any questions, please let me know. Have a great day! Houndstone