Houndstone

Glad to hear the issue is resolved. I'll lock this topic now, but if you need any help in the future you know where to go! Have a great day! Houndstone

That is strange. In most cases, a change to an alphanumerical password fixes this issue. If you are certain that there was no misspellings in your username or password and that it contains only letters and numbers now, do you have another device you could try logging in on? I apologize again for the difficulties you are facing. I really hope to get you back to playing again soon. Thank you for your patience. Houndstone

@Lordkira2009 Welcome back! I hope you enjoy discovering a LOT of new content! Houndstone

Is it possible that your password contains any special characters? If your password does contain any kind of special characters, please change your password to be alphanumeric (only letters and numbers). Passwords are case sensitive. Is it possible that your password may contain a capital letter? Thanks again Houndstone

Hello there! @Bidous I am sorry to hear about your problems with logging in. Please try taking the following actions and let me know the outcome. 1. Erase all PRO-related-files from your computer 2. Flush the trash-bin 3. Download the client again Here 4. If you are still unable to log into the game after taking these steps, try using a VPN I hope to get the fixed for you soon. I look forward to hearing from you! Houndstone

Hello there! @Jianychta I apologize for the delay. Your Gyaradosite has been returned. Have a great day! Houndstone

@Jsdhillon There is no way to speed up the process I'm afraid. As I mentioned in my last reply, requests are usually handled in the order that they was received. I apologize again for the delay but your only option would be to try and remain patient. Thanks again. Houndstone

Hello there. I'm sorry to hear about this inconvenience. I apologize but I'm afraid devolution service is only offered in exceptional circumstances, for example a Level or EV servicer evolving a Pokemon they don't own by mistake. In the case of players making mistakes, we don't consider requests for devolution. I know this isn't the outcome you was looking for and I am very sorry for that. Your only option now would be to obtain another Nincada and make sure to leave a spare slot on your team when evolving it. Thank you for understanding the decision here. As there is nothing else that can be done here, I'll lock this topic. Have a great day! Houndstone

I'm afraid until the TMs are added to game, there is nothing that can be done. I apologize for the incovenience, I know how frustrating it can be waiting. I know this isn't the outcome you was looking for and I apologize for that too. Thank you for remaining patient. I'll lock this topic now but if you need any help in the future you know where to go. Have a great day! Houndstone

Hello there. As you may have noticed, PRO is currently in the process of updating to Gen 9 mechanics. In Gen 9, Ursaluna learns both Fire Punch and Ice Punch via TM. Currently these TMs are not available in PRO and these moves are taught to some Pokemon via In-game tutors. Since Ursaluna doesn't learn these moves from a tutor, it can't learn these moves in PRO until the TMs are available. I apologize for any confusion surrounding this matter. I hope the TMs are added soon. Houndstone

Hello there. At the moment, there is no ETA for any of the things you have mentioned I'm afraid. New Pokemon are added in frequent updates. A recent example would be the addition of some Pokemon from the Hisui Region. Regarding major game updates like the Server merge and new regions/Pokemon, please keep an eye on the official Discord for announcements. I'll lock this topic now, but if you need any help in future you know where to go! Have a great day! Houndstone

Hello there, I apolgize for the delayed response. It seems that you haven't yet beat the Hard mode tournament with a Ghost mono-type team. In order to obtain the Z-Crystal you would have to win 6 matches on Hard mode. I'll lock this topic now, if you need any help in the future you know where to go! Have a great day! Houndstone

Glad to hear the issue has been resolved. I'll go ahead and lock this topic now, but if you need any help in future you know where to go! Have a great day! Houndstone

Correct. You can rechallenge Nikola until you beat them and successfully catch Kyurem. Houndstone

Dont worry @Jarriraza, Kyurem will indeed be catchable again via beating Nikola boss again once the cooldown has ended. As @Nlyax correctly said, you would have to wait 21 days for the cooldown to end. I apologize for the confusion around this and for the delay in obtaining your Kyurem. I would recommend preparing a Master ball during this time to avoid any further delay in catching Kyurem. Have a great day! Houndstone

@Jsdhillon I'd advise against cancelling a request and starting a new one. It would only slow down the name change process as requests like these are usually handled in the order that they was received. I apologize again for the delay here. Have a great day! Houndstone

@Jackie12345678 Hello there! I apologize for the delayed response. Both the Alakazite and Lopunnite have been returned to you. Have a great day! Houndstone

Hello @Lenny and welcome back! There has been a HUGE amount of content added since the introduction of Mega Evolution, including Z-moves, some Gen 7, 8 and 9 Pokemon, mechanics and moves, lots of Event forms and Cosmetics and most recently a massive PvP update. There is also a ton of new quests for obtaining Z crystals, mega stones and much more. I hope you enjoy your return to PRO! Houndstone

Hi there! I apologize for the delay. The Staff Team work very hard and aim to solve every case as quick as possible. How long this actually takes varies a bit, depending on Staff availability. In some cases, this can lead to delays. I would like to ask that you try to remain patient; I know how frustrating it can be waiting for a response, so I'd like to thank you for waiting just a little longer. Thank you and have a great day! Houndstone

Since this isn't a bot and simply a tracker, use of it is legal in PRO. In my opinion, it would be easier to just track encounters manually to avoid any strain on your device and to ensure this client runs smoothly. In future, please refrain from tagging Staff frequently in an attempt to speed up a response. Staff have to balance their work here with their own lives, so this may lead to a delay. Please try to remain patient. Thanks again. Houndstone

As long as that tracker doesn't break any of the rules I stated above, it should be fine to use. I haven't seen this tracker before, but It appears other players have used it with varying success. Regarding a new region, server merge and unreleased Pokemon, there is currently no ETA. Keep on eye on the Discord Announcements for things of this nature. Thanks again Houndstone

This fix could be device specific and a different adjustment to these settings may make it display properly again for you. I hope by toggling these settings, you're able to make the sparkling animation display again soon. Thanks again Houndstone

Hello there! This has been tested already and it has been found to be an issue with the settings and not a client bug. The options Compute Shaders and Frame Buffer Size can cause the sparkling animation to fail to display when adjusted. I was able to stop the animation from displaying on my own Shiny Pokemon by adjusting my settings. To reverse this, I activated Compute Shaders, set Frame Buffer Size to 2 and restarted the game. After this, the animation displayed correctly again. Try adjusting these settings yourself ans it should fix this issue. I hope this fixes the problem for you. Have a great day! Houndstone

Hello there! At the moment, there is no command or In-game system which allows you to track your encounters. Use of tracking tools is allowed but using any kind of unauthorised software, hacking or editing the PRO game/client is strictly prohibited. Unauthorised software includes: Any kind of automated software. (Bots, Macro). Software which injects into PRO's files to give unfair advantages. (Speed hacking). External software that gives unfair advantages, which is not endorsed by PRO. I hope this answers your question. If you need any more help, please let me know Have a great day! Houndstone

Hi there! Please make a post here: Restore Pokemon Megathread - General Support - Pokemon Revolution Online I hope your Pokemon is returned soon. Have a great day! Houndstone