Houndstone

Hello there @Bankaibankai My apologies for the delayed response. The Multiplayer Bug Catching Contest happens every week at 00:00 GMT+2. If your timezone was GMT+5, the contest would begin at 03:00. A new feature was added in a recent update. A server icon will now display for the MBCC and MFCC 30 minutes before these contests start and will last until end of the contest, making it easier for players to prepare accordingly. I'll lock this topic now. Have a great day! Houndstone

Hello there @Noluckyone Firstly, please accept my apologies for the delayed response. This appears to be another case of a bug which caused problems for a lot of players. This bug was addressed in a recent update and you should now be able to play the game with Music and Sounds as intended. Please let me know if you are still facing issues since the update. I look forward to your reply. Houndstone

Hello there @Venus0805 My apologies for the delayed response. Dragons Neck is a sub area of Aphrodia Island and only accessible during the Valentine's event. I'll lock this topic now. Have a great day! Houndstone

Hello there @Notyeah Firstly, please accept my apologies for the delayed response. Sometimes, a thread can be missed due to a high volume of players seeking support and so, I am truly sorry about the long wait. Are you still facing this issue with your Latios and the Victorious Chroma displaying incorrectly? I'd be happy to help with getting this figured out. I look forward to reply. Houndstone

As this bug is now fixed in the recent update, I'll lock this topic now. Have a great day! Houndstone

I can see you have purchased the Gengar mount so I'll lock this topic now. Take care. Houndstone

Hello again. Your Darkrai, Latios, Registeel, Shaymin, Virizion, Cobalion and Raikou have also now been restored. Our system shows you have never caught Suicune, Regice, Uxie or Mesprit, so none of these Pokemon are eligible for restoration as they have never been released. If you'd like to double check for any other Legendaries you may have released, I'd be happy to restore those too, before resolving and locking this topic. Houndstone

Hello there @Maurso I believe this could be a simple mix up. I see you have a Coin Capsule in your inventory. In order to spend the coins, you must first use this item which contains 100 coins. Once the item is used, these 100 coins will be added to your Coin Shop balance and the purchase of your desired mount will be successful. I hope this helps. I look forward to your reply. Houndstone

Hello there @Rigatonis Your Jirachi and Regirock have been restored. If you have other Legendary Pokemon that you wish to be restored, please list those Pokemon here. In regards to the Legendaries you have already caught again, those don't need to be restored as you now own them again. I look forward to your reply. Houndstone

Hello there @Roronoa24 Players are currently facing issues with the new client falsely flagging as a virus. It is recommended to try using the 32bit version of the client, as it seems not to flagged and has very little difference from the 64bit version in terms of performance. I hope this helps. I look forward to your reply. Houndstone

Glad to hear the issue is resolved. I'll lock this topic now. Have a great day! Houndstone

Hello there @Jackstermac The reason your request was denied is because our systems indicate that your Bronzong is still in your PC. This could be another case of a visual bug, which affected some players after yesterday's update, whereby some Pokemon were not displaying in the PC Could you try searching your boxes again now? Rest assured, your Bronzong has not been released and we'll figure this out. I look forward to you reply. Houndstone

No problem, glad to hear the issue is resolved. I'll lock this topic now. Take care. Houndstone

This bug is now fixed. I'll lock this topic now. Take care. Houndstone

This bug is now fixed. I'll lock this topic now. Take care. Houndstone

This bug is now fixed. I'll lock this topic now. Take care. Houndstone

Hello there @Gralak21 Your Keldeo has been restored. The Nikola boss has been removed in a recent update. In order to edit the IVs of your Legendary Pokemon, you can use IV Rerolls and their many variants, like IV lock or IV shuffle tickets. As a lot of your other points were simply opinions, I won't be addressing them. If you have ideas on how the game could improve, please feel free to use the Suggestions subforum to share your thoughts. I'll lock this topic now. Have a great day! Houndstone

Since there has been no reply for some time, I'll lock this topic now. Take care. Houndstone

No problem. I'm glad to have this issue resolved. I'll lock this topic now but if you need any help in the future, don't hesitate to create a new topic. Take care. Houndstone

Hello there @Vio I believe this to be a simple mix up. The name of this item in your backpack is "Tears", which does not match the name in the Coin Shop and so, searching "Face" or "Crying" in the backpack will yield no results. I can see this item is still in your inventory. If you could confirm this, that would be great. Looking forward to your reply. Houndstone

I'm glad to see the issue is now solved. I'll lock this topic now. Take care. Houndstone

Hello there @Duylequang2303 This appears to be another case of an infamous bug which is affecting many players. Could you try muting your In-game Music and Sounds using the Mute button in the Options tab? This is a temporary fix and should stop these crashes. A permanent fix will arrive in a future update, allowing players to use music and sounds as intended. I hope this helps. Have a great day! Houndstone

Hello there @Zzbobbyzz The problem here is that you equalled the record set by the Mini-Game Master in 3 of the games. Though this will earn a Top 1 score placement, the necessary requirement is to beat the high score by at least 1 point. I hope this helps. Have a great day! Houndstone

Hello there @Ericleaf This is not a bug. The reason why Stealth Rocks were not set after the use of Stone Axe is because of recoil damage from the Iron Barbs ability, which caused your Kleavor to faint before the moves secondary effect could activate. This mechanic exists in the main series games and works as intended here in PRO. If you have any related questions to this topic, please let me know. Houndstone

No problem. Have a great day! Houndstone