Houndstone

Hello there @Theghosthunter This issue is currently being investigated. I'll be sure to keep you updated. Are you certain you opened the mail containing the mounts? Could it be possible that you deleted the mail by mistake? Houndstone

This bug is now fixed and your Chansey can now evolve by using a Mysterious Candy. I'll lock this topic now. Have a great day! Houndstone

Hello there @Shishagames I apologize for the long delay. Thank you for using this subforum to report this issue. Our Staff team have been informed and the issue will be addressed when possible. I'll lock this topic now. Have a great day! Houndstone

Hello there @Kejnedar Please accept my apologies for the long delay. This issue has been addressed in the recent update. I'll lock this topic now. Take care Houndstone

Hello there @Joshuacampita17 Please accept my apologies for the long delay. I can see you have obtained the Diancite since creating this topic, and so, I'll lock it. Have a great day! Houndstone

Hello there @Interpro Please accept my apologies for the delay. As @Envymeister described, this is not a bug, but an intended mechanic as the Contrary ability is nullified by the Mold Breaker ability. I'll lock this topic now. Take care. Houndstone

As I can see you have now caught the Legendary bird trio, I'll lock this topic. Have a great day! Houndstone

Locked as this bug was addressed in the recent update. Take care. Houndstone

Hello there @Jandoy Please accept my apologies for the delayed response. Are you still facing this issue? Could you provide the username of the player you wanted to send mail to? I look forward to resolving this swiftly. Houndstone

Hello there @Loneassassin93 Please accept my apologies for the delay. Are you still facing these issues? I look forward to getting this resolved. Houndstone

Locked as this bug is now fixed. A Mysterious Candy can now used to evolve your Cleffa. Have a great day! Houndstone

Hello there @Ngiannas This is not a bug, but an intended mechanic to prevent Kyurem from using moves which are exclusive to Kyurem-Black or Kyurem-White. Please accept my apologies for the long delay. I'll lock this topic now. Have a great day! Houndstone

Locked as this bug is now fixed. Have a great day! Houndstone

Locked as this bug has now been fixed. Have a great day! Houndstone

Hello there @Aherbirl I apologise for this inconvenience. I'm afraid your only option would be to wait for the cooldown to end again. Any disconnect is treated as a loss and I'm afraid there is no way to reduce the cooldown of any Boss battle. I know this isn't the answer you was hoping for and I am very sorry about that. I hope you are able mantain a strong connection and beat this Boss fight when the cooldown ends. I'll lock this topic now. Have a great day! Houndstone

I'm glad to hear that the issue is now solved and again, my apologies for such a long delay. The Staff Team is made up of volunteers; we try our best to balance our work, education and social time with our work here in PRO. Due to how demanding our work here can be, some threads end up falling through the cracks, so to speak. This is no excuse, and I am truly sorry you had to wait this long. I'll lock this topic now. Please don't allow this long delay to discourage you from creating a topic on the forums if you need help in the future. Take care. Houndstone

Hello there @1102695498 I'm afraid to inform you that it would be impossible to release a PRO client for IOS devices. This is due to Iphones being unable to install software from 3rd party publishers. Currently, PRO is available on the following platforms: Android, Windows, Mac and Linux. There are no plans to bring PRO to other platforms at the moment. I'll lock this topic now. Have a great day! Houndstone

Hello there @Edurivera I have forwarded your request to the appropriate team member. I will be sure to keep you updated. Thank you for your patience. Houndstone

Hello there @Gusman45 Currently, the only way to obtain the Clone starters is from the Darkrai Quest and is dependant and how many times you lose in the Dark Realm. They cannot be encountered in the wild. Your only options to obtain more Clone starters would be complete the quest on an alt account or to purchase them from other players. If you have any other questions related to this topic, please let me know. Houndstone

I'm glad to hear the problem is now solved and you can play with music as intended. I'll lock this topic now but if you need any help in future, don't hesitate to create a new topic. Have a great day! Houndstone

Hello there @Kabanohut Your Gyarados has been restored. For all future Pokemon restorations, please use the Restore Pokemon Megathread or Request Chat in the official PRO Discord server. Now that the issue has been resolved, I'll lock this topic. Have a great day! Houndstone

Hello there @Tazingoat To start the Mew Quest, you require all seen data for Kanto except for Mew and Johto Champion. According to our system, you have met these requirements. The Pokeball icon in the Pokedex shows caught data. As @Mysticwind correctly stated, some caught data for certain Legendary Pokemon can be obtained here in PRO, without actually catching the Pokemon. An example of this would be how you have the caught data for Mewtwo, although currently, it can't be caught. If you have any questions related to this topic, please let me know. Houndstone

Helli there @1102695498 This is an interesting suggestion and you are encouraged to share any ideas you have in the Suggestions subforum. Much of PRO's seasonal effects take place during an event on the event islands. Currently, Phantasm Land is accessible and has a lot of spooky scenery to emphasize the Halloween event. Similarly, the Christmas event island is blanketed in snow. If you have any other questions, please let me know. Houndstone

Helli there @Pepemelenas The update has arrived and your Togepi can now evolve with a Mysterious Candy. I'll lock this topic now that the issue is resolved. Take care. Houndstone

Hello again @23leon06 The update has arrived and your Togepi can now evolve with a Mysterious Candy. I'll lock this topic now that the issue is resolved. Take care. Houndstone