Zarachi

Hello @Mochi00 As Onthepath stated, server transfer could take more time to you if you had many pokemons in your boxes compared to player with less pokemons. Now transfer can take around 5-8 seconds whatever the number of pokemon in your boxes but it still can take time depending of the queue transfer! And about 3rd, items can be lost when someone sent you a mail via Gold while you were not in the server and do a transfer to go Gold to get the item, it will be saved and you will be able to get it! Hope this answer your question! Take care, Zarachi

Hello, As there is no further questions, issues. I'll now proceed to lock this thread but dont hesitate to create another one if you facing another issue or questions. Take care, Zarachi

Apologies for the answer delay.@Infamousro What I recommend you to do is to make a report : here Take care, Zarachi

Hello! Nice to hear it got resolved! For future reference, you should use the Dashboard for password change when you will need it. As the issue is good and you asked to lock the thread, I will now proceed to do. Take care, Zarachi

As I see for example there is another trade with the user Kairos07, you give this person a Hydreigon Level 100 and a Gyarados Level 96 with the account Infamousro11 during the 30 November 2024 and a Cofagrigus during the 29th November 2024 to Shortfox14. With this account you are using (Infamousro) during the 29th November 2024, once again you trade with this person called Kairos07 and give him this list of pokemon: - Gyarados - Garchomp - Gengar - Hydreigon - Garchomp (different one) - Charizard And items such as Leftovers (2), Dragon Fangs (2) and one Black Sludge during the same day. And many trade with a player called Rohit8 in the same day, here the list: - Dragonite level 68 - Gyarados level 29 - Alolan-Grimer - Garchomp level 84 - Lucario - Dragonite level 100 And a xmas Lilligant wings. And there is no other trade outside of these account I give you. Regards, Zarachi

Hello once again !@Infamousro Do you want me to check the others alt account you have to see if there is more trade, I dont see any others trade outside of December 2024 as a whole. Let me know! Kinds regards, Zarachi

Hello @Goodbyepokemon Apologies for the issue you are dealing with. We are aware of this bug since the new christmas client release, DEV team are working on a fix and it will require a new client update. Cant give an ETA when it will be fixed but you should check PRO announcement discord channel to know when it will be fixed! Regards, Zarachi

Hello @Infamousro Welcome back to PRO! From our database, you traded around 11 Pokemons and a total of 4 items during the 7th June of 2025 to Kairos07 Here is the list of the pokemon you traded: - Conkeldurr - Donphan - Manectric - Skarmory - Lucario - Gardevoir - Kommo-O - Dragonite - Garchomp - Gengar - Raichu About the items here the full list: 1 Gyarados mount, 1 xmas Stantler mount, 1 Ghost Outfit 7 and a Ludicolo Hat! Hope this answer help you and dont hesitate if you need any further help! Regards, Zarachi

Hello @Mi4k1ll I'm happy to announce that server transfer are back, you should be able to transfer from now! I wish you a amazing time in PRO with Christmas event! Regards, Zarachi

Hello @Phoenix09 Apologies for the issue you experienced. Unfortunately we can not restore any Pokemon that were lost due to a crash, Crashes are unexpected and cant be predicted sadly. You will have to keep grinding to get another form! I wish you a Good Luck with your hunt! I know it isnt the answer you were waiting for and I apologize for the issue you had to deal with. I'll now proceed to lock this thread but dont hesitate to create another one if you have questions, facing issues... Regards and take care! Zarachi

Hello, Hope your future journey goes well! As there is further questions in this post and it become inactive. I'll now proceed to lock this thread but dont hesitate to create another one if you have further questions, issues... Regards, Zarachi

Hello, As there is no further questions, I'll now proceed to lock this thread. Wish you a Good Luck for your future Lake Trio catch. Dont hesitate to create another thread of you have any questions, issues.. Regards, Zarachi

Hello @Ohyeahtisoyko12 As Norex stated, Kaguya boss during Christmas event is a One-time boss. Once you done with it and get the reward, you will not be able to re-fight him again. Hope this answer help you and dont hesitate if you have any further questions! Regards, Zarachi

Good bye Raika! Wish you a good luck for In-Real life! Hope to see you again when you will be free again! Farewell!

Hello @Mi4k1ll Apologize for the experience you are confronting. Transfer from Dashboard are actually down since 4 days as announced in the official PRO discord: In preparation for a fix, we will be disabling server transfers It may take a few days before they are available again. No ETA when it will be fixed but I will comeback to you when it's possible to transfer again! Kinds regards, Zarachi

Hello! As there is no more questions and your issue got resolved, I'll now proceed to lock your thread, feel free to create new one if you have any questions/issues etc... Wish you a good day! Regards, Zarachi

Hello, As your issue is resolved and there is no more questions, I'll now lock this thread, dont hesitate to create a new thread if you have any further questions, requests... Kinds regards, Zarachi

Hello @Ngurs900 Sorry to hear about your issue. DEVs team are aware about this bug and it will require a new client. It will be done as soon as possible. While I'm on it, I recommend you to disable controller option in your settings. Kinds regards, Zarachi

Hello @Marley47 Apologies for the issue you are dealing with. I got confirmed by your team that if you release your Heatran and try to re-catch it in the area where he spawn, you will be able to get a different gender but same IV/Nature.. Wish you a Good Luck for your Heatran! If you have any further question, dont hesitate. Regards, Zarachi

Hello. Apologies for the answer delay. Look like you mistake the membership, You bought a membership in the 24th of November and this one ended in the 9th December. I'll now proceed to lock this thread, dont hesitate to create another one if you have any further questions, issues. Kinds regards, Zarachi

Hey. As there is no answer to this thread since, I'll now proceed to lock this thread. Dont hesitate to create another one if you have any questions, problems. Regards, Zarachi

Hello @Gultann Nice to hear you found out about SS. Anne Ticket! You can found the Pecha Berry in one on the bin in the kitchen as explained there : Hidden Item. Middle trash-can bin in the kitchen. Can only be looted if there is none in the inventory, and can be looted multiple times. Let me know if you have any further question and Good luck for your story! Kinds Regards, Zarachi

Hello @Dantesgr24 You can access this cave entrance from Route 206, under the bike route secret entrance where I draw a circle. You can found more informations about the quest there Let me know if you have any further question, I will gladly answer them! Kinds regards, Zarachi

Hello @Gultann Apologies for the issue you are facing. Try to speak with Bills if he tell you "I have lost my research book somewhere in my lab here..." will prompt that book is still under his pillow. It's also possible that you already picked the SS. Anne Ticket and you can continue your story! Additionally, I recommend you to check this guide for your future journey! If the issue still persist and you cant access SS.Anne, you are free to reach me out for more help! Kind regards, Zarachi

Hello @Avatarlc Apologies for your struggle in this quest. From my personnal experience, I could recommend you Metagross or Rhyperior for this quest, they have +130 stats in attack and both can learn Rock Smash and Brick Break! For water experience I either recommend a Ludicolo or a Rotom Mow but you will require many tries but the grind will pay! You can check Bhimoso guide about mega quest there ! Wish you success in the quest! Let me know if you have any further questions, I will gladly answer them. Regards, Zarachi