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Hallowglow

Community Coordinator
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Everything posted by Hallowglow

  1. Hello! The Pokémon you mentioned: Whimsicott — ID 172757881 — Item: Lagging Tail Golduck — ID 173412948 — Item: Lum Berry Were traded to the account Dsend147, with no lending time set. Also, please avoid tagging other players or Staff members in your threads. We'll answer as soon as possible. I hope this helps clear things up. Kind regards. Hallowglow.
  2. Hello. Email change and account recovery requests are strictly personal. We cannot provide private account details or information to third parties. What your friend needs to do is submit their request directly in the [2FA] Email Recover & Assistance section. If he can't log into the forum with his main account, he should create a new forum account to post the request himself. Kind regards. Hallowglow.
  3. Hello! Congratulations! I'm really glad to hear you were able to catch it! Since everything has been resolved, I will proceed to close this thread If you need any further assistance in the future, please don't hesitate to contact us again. Kind regards. Hallowglow.
  4. Hello. I'm very sorry to hear that. Your request will be reviewed and processed by the responsible team in the thread you created in the Report Center. Since there is nothing else I can do, I will proceed to lock this thread. If you need anything else in the future, please create a new one. Have a nice day! Hallowglow.
  5. Hello! First of all, congratulations on completing the Latios & Latias quest! I'm sorry to hear that you accidentally defeated Latias, but don't worry! Legendary Pokémon now respawn after being defeated, with the same Nature, IVs, and Ability they had when you first encountered them. Please try returning to Southern Island by speaking with the Sailor on the S.S. Tidal in Slateport City. Latias should have respawned there. If the Sailor doesn't allow you to travel to Southern Island, please send me a screenshot of the dialogue. Also, remember that you can unlock the Summer Skin for Latias in Alto Mare by completing a quest. Good luck with your new encounter! Kind regards. Hallowglow.
  6. Hello! Yes, you've found the NPC you were looking for Let me know if you're able to start the quest from there. Kind regards. Hallowglow.
  7. Hello! Could you please check a little further south from that house, just below the water well? She should be around that area. Regards. Hallowglow.
  8. Hello! I've forwarded your request to the appropriate team for review. Please be patient while they look into your case. We'll let you know once we have an update. Thank you for your understanding. Kind regards. Hallowglow.
  9. Hello! The Old Lady is not located there. Kyurem - Starting You need to go to Eindoak Town and enter House 2, where you will find the Old Lady. Speak with her there to begin the Kyurem quest, as she is the NPC who starts the quest and will give you the initial instructions Once you have spoken with her and started the quest, you can continue following the objectives from there. Good luck with the quest and Kyurem! Let me know if everything is sorted now or if you need anything else. Kind regards. Hallowglow.
  10. Hello. The mount was removed and the coins refunded. In the future please be more careful. Have a nice day! Hallowglow.
  11. Hello! I'm sorry for the inconvenience. Unfortunately, we do not offer de-evolution or de-leveling services, as mentioned here. De-evo As an alternative, you can catch or buy a Rockruff and evolve it at the appropriate time to obtain the Lycanroc form you want. Alternatively, Lycanroc can also be encountered directly on Mirage Island. I'm sorry that I can't provide the solution you were hoping for, and I appreciate your understanding. Regards. Hallowglow.
  12. Hello. I'm sorry for the inconvenience. Wattson is not related to Eindoak Town; he is part of the Hoenn Teleport quest. To enter Eindoak Town, talk to Sailor Drew in Eumi Island Town to travel to Eindoak Waterway. Once you arrive at the pier, head south (through land not water), to enter Eindoak Town. If you still cannot access it, please send a screenshot of where you are stuck so I can get a better overview of the problem. Kind regards. Hallowglow.
  13. Hello. I'm glad to hear everything is working properly! Now that everything is resolved I will proceed to close this thread. If you need help with anything else in the future, please feel free to create a new post. Kind regards. Hallowglow.
  14. Hello. Sorry for the delay, and thank you for your patience! Your issue should now be resolved. Please confirm that everything is working properly. If you are still experiencing any problems, let me know. Kind regards. Hallowglow.
  15. Hello. As there has been no response for some time, I will proceed to close this thread. If you still need help with this or any other issue, please feel free to create a new post. Kind regards. Hallowglow.
  16. Hello. As there has been no response for some time, I will proceed to close this thread. If you still need help with this or any other issue, please feel free to create a new post. Kind regards. Hallowglow.
  17. Hello. As there has been no response for some time, I will proceed to close this thread. If you still need help with this or any other issue, please feel free to create a new post. Kind regards. Hallowglow.
  18. Hello! I'm sorry for the delay. Just to confirm, we'll need to remove the mount from your inventory to move forward with your request. Please confirm that you agree so we can proceed. Kind regards. Hallowglow.
  19. Hello. I am very sorry for the inconvenience. I have forwarded your request to the appropriate team. Please be patient while they look into this, I'll let you know as soon as there is an update. I understand this can be frustrating, and we appreciate your patience and understanding. Kind regards. Hallowglow.
  20. Hello. Sorry to hear you were having trouble finding it. The IV Calculator was a special gift given out by PRO some time ago, and unfortunately, there's currently no way to obtain it. It may become available in the future, but I can't confirm if or when that will happen, as we don't have any details on it right now. I hope this clears things up. Kind regards. Hallowglow.
  21. Hello. According to our database, you haven't completed the Gyaradosite quest yet. Please keep in mind that Mega Stones are non-tradeable. If a Pokémon is holding one, it can't be placed into a trade window. Additionally, the Gyarados from that trade was holding a Mystic Water, not a Gyaradosite. Let me know if you have any other questions. Kind regards.
  22. Hello! That NPC is referring to the Forlorn Court, which is one of the 5 available dungeons in PRO. We do not have a guide for it yet, but you are more than welcome to try exploring it yourself. You can either go solo or form a party of up to 5 players.; these players can be from the same guild, different guilds, or even guildless. If you need anything else, please let me know. Have a great day. Regards.
  23. Hello! I am very sorry that I can't give you the answer you were hoping for. Since there is nothing further I can do here, I will proceed to lock this thread. If in the future you are able to contact the guild leader so he can authorize the change, please feel free to make a new post to request the transfer again. Have a nice day. Regards. Hallowglow.
  24. Hello! Since your issue has been resolved, I will now proceed to lock this thread. If you have any further questions or run into any other issues, please feel free to create a new thread. Have a great day. Regards. Hallowglow.
  25. Welcome back, both of you! @Xrevolutionx94 and @Ngiannas! We're so happy to see you again! Hope you have fun!!

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