Pretentious

Hey there, Here's the SS you requested: Which client are you using? If you're using android, you may have to wait until a new version of Android comes out in order to access Nurse Joy. If you're using 64 or 32, you may want to delete your game and download the latest version again.

Please read through this post for more information. If I had to guess, it's probably an issue with the email provider that you're using. I'd recommend creating a gmail (very quick and easy to do) and use that for PRO. Hope to see you in-game soon. :)

Membership works per account, so the answer is yes.

Done. :)

It sounds like this is an Android-related issue. Since Android users don't have access to the most recent maps, these freezing issues can occur when speaking with NPCs which have recently been edited. If you're no longer stuck, don't try to speak with that NPC again until a new Android version comes out.

You don't actually use the first lever. When you use the lever that opens doors 1 and 6, you should be able to enter the next "room" by walking through the door in the wall. After activating this lever, you're not able to?

Hey there, Zombielink007. This is not a bug. I'm not sure who you asked, but Rock Smash does not give items or Pokemon in PRO.

Hey there, Demonicking. Help me out a little more. What happens when you press login?

As the other users mentioned, you need 151+ happiness. You also need to have the first badge of the region. If your problem is on Route 26 & Route 27 (after you've defeated the Kanto E4 and before you've gone to Johto) the reason these won't work for you is because they are considered Johto routes.

ok I have no problem about bosses cool down, but system crash rolls back as he didn't catched or encountered a pokemon. why count a boss fight as lost he already won it.several minutes before crash not even while fighting :D The server saves data at different intervals depending on the action. For more information about rollbacks, please check this post.

First of all, welcome to PRO! To answer your specific question... the Tree Axe allows you to cut trees outside of battle without being forced to keep a Pokemon that knows the move on your team. The Pick Axe is the same, except for ROCK SMASH. In order to use these tools, you have to first acquire the HM for cut and the TM for Rock Smash. For further help in the future, please check out the player-created Game Guides if you're curious about spawn locations, item locations, or if you can't find out how to pass a certain quest. We also offer Live Chat Support, and we have a Frequently Asked Questions section which can guide you through the most common questions. Good luck on your journey, and I hope you enjoy the game! :)

Hey there, HeathenBacon, welcome to the forums! I know you said that you've been playing PRO for a while now, but we have various ways to support you on the forums if you need it. Please check out the player-created Game Guides if you're curious about spawn locations, item locations, or if you can't find out how to pass a certain quest. We also offer Live Chat Support, and we have a Frequently Asked Questions section which can guide you through the most common questions. Good luck on your journey, and I hope you enjoy the game! :)

We do not reset characters. If you want to restart the story, either create a new account, or play on the Red server.

Hey there, Free! Welcome to PRO! We have various ways to support you if you need it. Please check out the player-created Game Guides if you're curious about spawn locations, item locations, or if you can't find out how to pass a certain quest. We also offer Live Chat Support, and we have a Frequently Asked Questions section which can guide you through the most common questions. Good luck on your journey, and I hope you enjoy the game! :)

Hello Leonard, welcome to PRO! We have various ways to support you if you need it. Please check out the player-created Game Guides if you're curious about spawn locations, item locations, or if you can't find out how to pass a certain quest. We also offer Live Chat Support, and we have a Frequently Asked Questions section which can guide you through the most common questions. Good luck on your journey, and I hope you enjoy the game! :)

Which server do you play on?

No, this will not happen.

Quoted for visibility. Ezerlon is correct. Some features of the forums require you to have a higher post count before you can access them.

Hey there, Rollingthunder. Rest assured, you can complete the entire main storyline of the game without having membership. While membership does unlock additional content, it is not required. A few of the areas that membership can unlock include: An exclusive members-only area in the Kanto Safari, an additional area in Lavender's Pokemon Tower, a members-only lagoon in Johto, and the Sevii Islands.

Hey there, Jonato. Please take a look at this guide which was written by one of the players here. If you follow those steps, and your phone is capabale, you should be able to play PRO on Android. :)

Hello Telkin, welcome to PRO! We have various ways to support you if you need it. Please check out the player-created Game Guides if you're curious about spawn locations, item locations, or if you can't find out how to pass a certain quest. We also offer Live Chat Support, and we have a Frequently Asked Questions section which can guide you through the most common questions. Good luck on your journey, and I hope you enjoy the game! :)

You can't evolve Kirlia into Gardevoir once it reaches 100. I'd recommend storing it away in a box in the event that you're able to evolve it in the future.

Hey there, DeadlyEagle. I'm sorry to hear that this happened to your Pokemon, however, we do not de-level Pokemon. There may be a way in the future that you'll be able to return the Pokemon to level 99, but this option is currently unavailable. Try to be a little more careful next time to avoid this issue from happening again.

As the other user mentioned, not all of the Pokemon have been updated to their current (Gen 6) learn sets. The goal is to update all Pokemon in due time, but this is tedious work and takes time. For future reference, please use the in-game Pokedex to see when your Pokemon will be able to learn their moves.

If your character is stuck and you have to log out, ALWAYS make sure to close your client completely before you try to sign back in. It's also important to close your client completely after the server crashes OR is taken down for maintenance. Are you still stuck?