Luffy0209 Posted July 22, 2023 Share Posted July 22, 2023 (edited) It was said that i will get a reply with 24/48 hours of making a request to change gmail in the announcement. But i haven't gotten any help since i made the request on Monday. Edited July 22, 2023 by Luffy0209 1 Link to comment Share on other sites More sharing options...
Lacomus Posted July 22, 2023 Share Posted July 22, 2023 (edited) @Luffy0209 Staff are often incredibly busy with requests, but you will receive a reply. Hope you're satisfied in the end Edited July 22, 2023 by Lacomus Discord: lacoisi IGN: Lacomus Link to comment Share on other sites More sharing options...
Luffy0209 Posted July 22, 2023 Author Share Posted July 22, 2023 @Lacomus i hope so sir. Its just that the lack of response and my desperation is making me panic that i might lose my account. Guess i just gotta be patient as it seems there is no specific time frame to say I'll get help. 1 Link to comment Share on other sites More sharing options...
Daftgenius Posted July 22, 2023 Share Posted July 22, 2023 Try using the report button (available on every post). Staff usually respond when I do that Daftshop PRO daftgenius#3502 Link to comment Share on other sites More sharing options...
Luffy0209 Posted July 22, 2023 Author Share Posted July 22, 2023 @Daftgenius why do i feel like i will get in trouble if i do that. Are you serious? Link to comment Share on other sites More sharing options...
Epithet Posted July 23, 2023 Share Posted July 23, 2023 Hello, just here to clarify a few things. -Currently, Shinohara is single-handedly processing all the 2FA related problems, which are now several hundred at this point. He is incredibly busy trying to be as fast and efficient as he can with everyone's requests. He will get to your thread when he is able to. All we ask is that you wait. -You will not lose your account. It will still be there even if you do not change the email quickly. This ties back into the first point of being patient. -The report button is for notifying Staff of rule-breaking behavior, to force a trade(Tmods only), or to draw our attention to a thread that is locked(player cannot reply to it anymore). By no means is it a way to get a quicker reply from us. Hope that clears things up. If there are any more questions you have, feel free to ask them. 2 Game Rules | Resolution Center | PRO Wiki Instead of privately contacting Staff, make a thread, it may help other players. Link to comment Share on other sites More sharing options...
Luffy0209 Posted July 23, 2023 Author Share Posted July 23, 2023 @Epithet omg i didn't know the request had piled up so much. I thought there would be a dozen or so requests so why isn't anyone responding to me. But to think there are over few 100 requests Now it makes sense. I'll be patient and sry for any annoyance i might have caused. Btw staff members thank you for your hard work. 1 Link to comment Share on other sites More sharing options...
Qeight Posted July 24, 2023 Share Posted July 24, 2023 Solved. Your appeal will be replied to as soon as the case handling staff member is available. We are all just volunteers with real life responsibilities, other interests and limited free time. Spamming your appeal will not yield a faster reply. Bumps every 24 hours will not(!) increase your chances for a faster reply. Do not contact staff members for private support. Share your question on the forum due to it being of use for others. Please use the proper forum as well. Unsolicited messages will be deleted. Thanks. Link to comment Share on other sites More sharing options...
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