Xylos

Okay, glad to hear. :) I will lock now. ^^ Good luck for Latios/as

Hey Madziaaa, I'm sorry for this inconvenience. Unfortunately we are not able to de-evolve any Pokémon. We are sorry for that. :/ We can only de-level Pokémon and this, only when it is needed in order to evolve a Pokémon. I can not help you here, sorry. It can still learn new moves and you can relearn old moves at the move relearner (Saffron city and Cerulean City for Kanto) and learn moves which only the pre-evolution can learn through the pre-evolution relearner located in any Daycare center (Route 5 for Kanto). I have linked some Wiki pages in case you want to learn more about the underlined words. Kind regards Xylos

Hey Deviousqt, I'm sorry for this inconvenience. Unfortunately we can not refund any lost item, Pokémon or game progress in a case of a rollback. You can avoid losing Pokémon by doing a re-log after you successfully caught them, as the re-log forces the server to save it. Once again, we are sorry for that but there is really nothing we can do in such a case. :/ I will lock this topic now as it is answered. Regards Xylos

Hey luffy1811803, feel free to take a look at our Teleporter Quest guide. The rods are located at different locations, you always need the next lower rod in order to get the next better one. Means in other words; you need the Good and Old Rod in order to get the Super Rod. Old Rod - Vermilion City in a house (For free) Good Rod - Fuchsia City in a house ($15,000) Super Rod - Olivine City in a house ($75,000) Do you have any further questions regarding this topic? Regards Xylos

Everything is okay?

Hey Sakhi, there are only a very few evolutions not working, I listed them below. Like you said, there are a few evolutions which work a bit different than in the normal game, which ones you can find out in following topic: List of evolutions coded differently in PRO Currently not/not right working evolutions: Spritzee Swirlix Burmy You can definitely reach all evolutions for Latios as many players already reached that point and we wouldn't implement any requirements you can not reach. Make sure to not forget generation acrossing evolutions like Pichu=>Pikachu, Electabuzz=>Electivire or similar. All Pokémon you already have evolved into, are marked with a little start in your Pokédex - as side note in case you didn't know that already. Do you have any further questions regarding this topic?

Hey kamaleshkl, from time to time we offer the option to change user names. Right not we don't have this option available, the dates are random and it depends how much Admins have to do. I also can't give you any ETA when the next option will be available. Therefore we can not change your name at the moment. We will let you know when we have the option open at our Announcements sub-forum. Regards Xylos

Hey MrChronic and welcome to PRO ^^

Hey Xeneria, I'm sorry for this inconvenience. Thanks for the error log! Please try to start PRO as Administrator and without real time virus protection. Adding PRO to your virus and firewall exceptions may also help. In case it should still not work, please reinstall the whole client. Make sure to delete all previous PRO versions before you do so. If that should not help at all, can you post a new error log in case it is different in any way? Let me know the result.

Hey Hashiramaa, this is the auto updater which allows you to download new patches without downloading a new client. It is normal when the PRO window closes after the download, however, a new window with a Charizard should appear. If it does not appear. Please start it as Administrator and without real time virus protection. Adding PRO to your virus and firewall exceptions may also help. In case it should still not work, please reinstall the whole client. Make sure to delete all previous PRO versions before you do so. Let me know the result.

Hey Mattyboy21, some wifi do block PRO as connection, often school and university networks. Depending if you can't play anywhere or just at a specific spot, that may be the issue. That would be a reason why some wifi is blocking the connection at least. I'm not sure why you can't play with you raw data. Check your Proxy settings and try to play without Proxy. Also your provider may block your connection as PRO works at your home wifi. In this case you can contact them. Let me know if it works. Regards Xylos

Okay. You can try our general troubleshoot as further step: Let me know the result. Also the device you are playing on, In case it should not help. Regards Xylos

Should be fixed now. :)

Okay. You can try our general troubleshoot: In case this should also not help, can you post a screenshot of the error? Regards Xylos

Hey Jnoose, I'm sorry for this inconvenience. Can you please try it again? If needed, start it as Administrator and without real time virus protection. In case it should still not work, please reinstall the whole client. Make sure to delete all previous PRO versions before you do so. Let me know the result. Regards Xylos

Okay, your account should be unmerged now. Make sure to take the right server now. Here again the Merge topic if you have any questions: Merge Information Let me know if everything is fine. Regards Xylos

Hey, another fix came across, which may help you now to start PRO. Try PRO additionally, if needed, as Administrator and without real time virus protection. In case it should still not work, please reinstall the whole client. Make sure to delete all previous PRO versions before you do so. Please create a new topic in case you should still have problems. Open links carefully if not sent by staff! Make sure it is a save website! Just mention that as a dubious link was sent in this topic. Regards Xylos

Hey, I'm sorry for the long waiting time. It depends how much Admins have to do - currently very much. I will forward it again.

Hey fabiocatita, I'm sorry for this inconvenience. Can you please try it again? If needed, start it as Administrator and without real time virus protection. In case it should still not work, please reinstall the whole client. Make sure to delete all previous PRO versions before you do so. Let me know the result. Regards Xylos

Okay, nice. Glad it works now. I will lock this topic now as the problem has been solved. Regards Xylos

Okay. The x64 version should not be an issue. Glad it worked for your new account. Do you still want to this account you created this post? I could search for further solutions if you wish since this case is kinda unique. Regards Xylos

Okay, thanks. Please try to change your password at your Dashboard and make sure it is alphanumerical. Let me know if it worked. Regards Xylos

Alright. I will lock this topic not as everything is fine. :) Have a nice day and good luck for Celebi! ^^

Hey itswoodie, I'm sorry for this inconvenience. Please read our Merge FAQ properly. Especially this part: Let me know if it worked. Regards Xylos

Hey MegaAmbulance, I'm sorry for this inconvenience. Can you please try following: In case nothing helps, let it me know. Regards Xylos