Xylos

Hey janadas39, I'm sorry for this inconvenience. As CyBeR54 already mentioned (thank you), we can unfortunately not refund any lost item, Pokémon or game progress in a case of a rollback. It was unlucky that you was in a boss battle at the time of maintenance and also in one of the longest boss challenges. :/ Once again, we are sorry for that but there is really nothing we can do in such a case. I will lock this topic now as it is answered. I still want to wish you a nice day! ^^ Regards Xylos

Hey spyrosvl, I'm sorry for this inconvenience. Once you get a disconnect due a server crash or connection problems, while you fight against a NPC, the battle will count as lose. This is what happened here and the reason why you can not re-fight Archi is, that you can not re-challenge him. Here a small quote out of the Wiki page of the Jirachi Quest: In other words, there is no cooldown for Archi, but you have the, for the Jirachi quest needed, seen data of Kyogre anyway. The only disadvantage you have is, that you haven't received his reward, which would have been a Carvanha in case you would have won. Regarding the possible lost reward because of the server crash, I have to apologize. We can unfortunately not refund any lost items, Pokémon or game progress at all. Let me know if you have any further questions. Regards Xylos

Hey GBRewed, I'm sorry for this inconvenience. It should be fine now as I moved the stuck Pokémon in your Pc box. If you still have problems with Pokémon stuck in your party or want to have more information regarding this bug, please visit following forum thread: Pokémon Stuck in Party Have a nice day! :) Regards Xylos

Okay, glad to hear. :) I will lock this topic now as the issue has been resolved. ^^ Regards Xylos

Hey, can you try it again as Sinnoh champ? Make sure to talk with Professor Rowan in Sandgem Town first. Regards Xylos

Hey TanzTsuki and welcome. ^^

Welcome back :)

Welcome back, enjoy your further adventure! ^^

Hey Yung1, good to hear that it had no impact so far. :) It would be possible to remove the move in theory, I forwarded your suggestion. If you want, you can still state your suggestion in our Pokémon Spawn related - Suggestions | Feedback | Requests topic. Regards Xylos

Hey Arkningy, thank you very much for reporting this bug! :) Indeed, there should be a Type, I have forwarded the issue and it will be worked on. I can't really tell you when this bug will be fixed since its also a minor bug but I will keep you up to date. :) Regards Xylos

Hey KiTKaTz, I'm sorry for this inconvenience and this late reply. I just tried to teach my Ratatta Ice Beam and it just worked fine. Maybe you tried to teach Ice Beam while Rattata had a level up? In this case a problem could have been occurred. Please try to restart the client and do it again. Let me know the result in case you still want to reach that move to your Rattata. :) Regards Xylos

Hey hashi2000, I'm sorry for this inconvenience. This looks more like a connection problem than a actual problem of the client or server. Can you login at all or do you always get this message without being able to login? Please make sure to have a good and consistent internet connection while playing PRO. Otherwise you can also try our general troubleshoot: Let me know the outcome. Regards Xylos

Hey tha01379, I'm sorry for this inconvenience. It seems the move Counter is not working properly. Indeed, that shouldn't have happened. I have added the move to the List of broken moves and abilities in PRO, a list where all known not or not fully working moves and abilities are noted. I can't really tell you when this move will be fixed, since it is a minor bug, It won't happen anytime soon. However, you can still take a look at our Update Logs to be up to date regarding all changes and fixes. :) Thank you for reporting this bug! :) Regards Xylos

Hey LoreBiz, I'm sorry for this inconvenience. It should be fine now as I moved the stuck Pokémon in your Pc box. If you still have problems with Pokémon stuck in your party or want to have more information regarding this bug, please visit following forum thread: Pokémon Stuck in Party Have a nice day! :) Regards Xylos

Hey Yung1, I'm sorry for this inconvenience if this had some impact for you. The problem is known and will be worked on. I can't really tell you when this bug will be fixed but I will keep you up to date. Regarding the shiny stones, it seems that you just was unlucky yet as I often saw people catching some Pokémon there. Thank you very much for reporting this bug! :) Have a nice day. ^^ Regards Xylos

Hey Darkpandaa, I'm sorry for this inconvenience. I just tested it with my Aegislash and it just worked fine. Can you try to re-install the game in case this bug still appears for you? Make sure to delete all previous PRO versions, our download page is here: Downloads If the bug still appears, can you tell me which move you try to re-learn? Let me know the outcome. Regards Xylos

Hey RAD123, I'm sorry for this inconvenience. Rotom should be available but is, like you said, not obtainable through the rock. This is a bug and I have forwarded it. Thank you very much for reporting it! :) I can't really tell you if you can fight Rotom again once its fixed but I will keep you up to date when the bug is fixed. Regards Xylos

Hey Froud, I'm sorry for this inconvenience. It just worked fine for me and my Poliwag. Can you try to restart the client and do it again? If possible do screenshots which you can provide in order to make it easier for us to fix this possible bug. Regards Xylos

Hey 4569rath, I'm sorry for this inconvenience and this late reply. The bug is know but has a low priority to be removed. Anyway, you may can still get rid of it by unfriend the user and sent him another friend request. Can you tell me if that worked? Regards Xylos

Hey Malisith, I'm sorry for this inconvenience and this late reply. Crashes can happen any time and unfortunately we can not refund any lost Pokémon, items or game progress. Our Dev team is always working on the game also to avoid crashes as much as possible. From time to time the server crashes more frequently, we apologize for that. Once you caught a Pokémon, you can re-log in order to force save the Pokémon. In case the server should crash, a rollback wouldn't affect your Pokémon. I hope that can help a bit in future. Regards Xylos

Hey nave420, Im sorry for this inconvenience. The back sprite of this Pokémon is unfortunately missing in our current client, it is not directly a bug as its non existing. You can't really do anything against it. :/ We will try to fix that with the next client. A date for the next client is not know, we do not have any ETA for that. Anyway, thanks for the report! Regards Xylos

Resolved ingame. If you want to have a few more information about this bug, please read following thread: Pokémon Stuck in Party. Have a nice day! :) Regards Xylos

Hey LuffyGear5, Im sorry for this inconvenience. Thank you very much for this report! :) I have fixed it and its changed. If you notice any other wrong information, feel always free to report it. Kind regards Xylos

Hey LOKESH17, thanks for this suggestion. Im currently not aware of any plans to add PvE coins in one of your mentioned ways (Digging, excavations etc.). It is also not planned to have PvE coins as reward for bosses, but you can suggest that in the Boss Revamp Thread. New ways to earn PvE coins will probably follow in future but not anytime soon. However, it is currently easier to earn PvE coins than PvP coins. Cloaks obtainable for PvE coins are still supposed to be hard obtainable items and should require some grinding time. Im not 100% sure what you mean. If you want to have PvP cloaks tradeable for normal trades: This won't happen. PvP cloaks and any other item you can only obtain through PvP coins are supposed to be rewards for hard working PvP players and shouldn't be obtained through any other way. Regards Xylos

Hey hydracus, transferring event or any other Pokémon to a other server is and was never possible. We offered already the option to change the main server with your account, but this option is currently not available. We give this option in irregular time intervals. Therefore I can not tell you when this option will be available again, but when it is, we will announce it on our forum Announcements or at our Official Discord server. Kind regards Xylos