Xylos

Hey Dchen5618, I'm sorry for this inconvenience. You can try to: Enter the Players House and interact with the TV In case you can choose a Latios or Latias here, pick the wished legi and leave the house => Check if the legendary appeared In case the TV will show 'nothing interesting', let it me know [*]Restart the client and re-enter the map [*]Enter the Players House, check if Jirachi appears there, interact with it and look if they appear now Let me know the outcome. Regards Xylos

Hey Sarangha, I'm sorry for this inconvenience. Unfortunately we can not refund any lost item, Pokémon or game progress in general in a case of a rollback. Neither we can de-level your Pokémon to a previous level after a server crash resulting in a failed quest. Even when your case is a bit different, I want to quote this text out of our Troubleshoot since it still answers the main issue you have: Once again, we are sorry for that but there is really nothing we can do in such a case. I will lock this topic now as it is answered. I still want to wish you a good day! ^^ Regards Xylos

Hey BabyPika, like notdino already stated, Boss Nikolas reward means that you can re-catch a legendary Pokémon when you didn't took the opportunity to catch it. For example for defeating the legendary running away get a dc due connection problems/server crash getting beaten from the legendary getting out of balls Keep in mind that deleting a legendary won't result in the opportunity to re-catch it after fighting Boss Nikola. Do you have any further questions regarding this topic? Regards Xylos

Hey MedMex, I'm sorry for this inconvenience. It should be fine now as I moved the stuck Pokémon in your Pc box. If you still have problems with Pokémon stuck in your party or want to have more information regarding this bug, please visit following forum thread: Pokémon Stuck in Party Have a nice day! :) Regards Xylos

Hey Hbuendia, I'm sorry for this inconvenience. May it possible that you have tried to revive a Shedinja? This is the Pokémon which can not be revived. Otherwise it should have been possible as you can only use for the Battle Boss no items - it may was a bug. In case it should happen again, could you provide a video or screenshots? With that our Content Scripter may be able to help you. As for any bug or rollback issue, we can unfortunately not refund any lost item, Pokémon or game progress in a case of a rollback. Let me know if it happened again. Regards Xylos

Alright. Now, since everything seems to be clarified, I will lock this topic. :) Regards Xylos

Hey LightningVector, thank you for reporting this bug!^^ Indeed, there should be a Type, I have forwarded the issue and it will be worked on. I can't really tell you when this bug will be fixed since its also a minor bug. I will try to keep you up to date. Regards Xylos

Hey DaraChan, I'm sorry for this inconvenience. Thank you for reporting this bug, I have forwarded it. However, maybe you already found out that you can avoid this bug pretty easily. Buying a single Pokéball before you buy a bunch helps to get rid of me - at least for me. I will keep you up to date regarding the fix of this bug. Regards Xylos

Hey Draka, like CyBeR54 already mentioned, you can not trade any Pokémon which is not from your current region till you own 8 badges of the region. However, there is still one thing which must be clarified: He was able to have this Pokémon in his team because of a bug. The reasons for this bug, stated in our Stuck Pokémon in Party topic, are: Therefore, he was never supposed to have this Pokémon. If he wants to have the Pokémon removed from his party he should check out the already mentioned 'Stuck Pokémon in Party' - topic, where are also more information regarding this issue. Do you have any further questions regarding this topic? Regads Xylos

Hey Zillatheorigin, I'm sorry for this inconvenience. It seems you had a rollback as the server crashed. Unfortunately we can not reset any cooldown nor we can refund any lost item, Pokémon or game progress in general in a case of a rollback. Once again, we are sorry for that but there is really nothing we can do in such a case. :/ I will lock this topic now as it is answered. I still want to wish you a nice day! ^^ Regards Xylos

Hey Madtrainer, I'm sorry for this inconvenience. The bug is known and will be worked on in future, but since it is a minor bug which is easy to fix with with a re-log, like how you did it, it is not necessarily a priority at the moment. Anyway, thank you for the report! :) If you see more bug's in future, feel always free to report them. ^^ I will lock this topic now as everything should be clarified. Have a nice day! Regards Xylos

Hey TinapTron, I'm sorry for this inconvenience. Firstly, its good if you post any kind of bugs/problems. It helps us and the Dev team to give a proper help in future and to fix this problems in order to improve the game. Feel always free to report any kind of bugs or problems. I just changed my GUI a few times and I could not find any issue. I'm also not sure if I can follow you in every point, could you explain again what exactly is not working? I would also be interested in on which device you play PRO (Android, Linux, Win x64/32). Regards Xylos

Hey Riqq, I'm sorry for this inconvenience. Unfortunately we can not reset any cooldown or refund any lost item, Pokémon or game progress in a case of a dc or rollback. Once again, we are sorry for that but there is really nothing we can do in such a case. :( I will lock this topic now as it is answered. I still want to wish you a nice day! ^^ Regards Xylos

Hey flynnamh, I'm sorry for this inconvenience. As CyBeR54 already mentioned, it is unfortunately not possible to refund any lost item, Pokémon or game progress in a case of a dc or rollback. Once again, we are sorry for that but there is really nothing we can do in such a case. :/ I will lock this topic now as it is answered. I still want to wish you a nice day! ^^ Regards Xylos

Hey benny231, I'm sorry for this inconvenience. It should be fine now as I moved the stuck Pokémon in your Pc box. If you still have problems with Pokémon stuck in your party or want to have more information regarding this bug, please visit following forum thread: Pokémon Stuck in Party Have a nice day! :) Regards Xylos

Good! Nice to hear. ^^ I will lock this topic now as it seems everything is clarified. :) Have a nice day! Regards Xylos

Okay. Thanks for your reply. We will take a look on it if it appears more often. I will lock this topic for now as you was still able to teach the move to your Pokémon, even when it was the second try. Regards Xylos

Hey WraithKid, Dig spots have, like mentioned, a cooldown of 72 hours. You say this time already passed. In case only a few dig spots are missing, you may want to talk with the Explorer in Vermilion City Pokémon Center. He can reset all not working dig spots for you. [spoiler=Explorer in Poké Center Vermilion] Please try that and let me know the result. :) Regards Xylos

The problem with random spawning Pokémon is, that we would need to do that for everyone, also in cases which aren't as clear as yours is. And indeed, since you haven't won, we couldn't do that anyway, no matter how high your chances were. A other part is, that this is connected with a huge amount of work. Its possible to get the seen data of those legendarys even before doing this bosses, as it was for you, yep. If you can skip Arnie and Maxie in this case - I'm not sure. I remember similar cases where a boss fight in order to get a seen data was needed. I recommend to use the intended to avoid any possible problems. Regards Xylos

Hey janadas39, I'm sorry for this inconvenience. As CyBeR54 already mentioned (thank you), we can unfortunately not refund any lost item, Pokémon or game progress in a case of a rollback. It was unlucky that you was in a boss battle at the time of maintenance and also in one of the longest boss challenges. :/ Once again, we are sorry for that but there is really nothing we can do in such a case. I will lock this topic now as it is answered. I still want to wish you a nice day! ^^ Regards Xylos

Hey spyrosvl, I'm sorry for this inconvenience. Once you get a disconnect due a server crash or connection problems, while you fight against a NPC, the battle will count as lose. This is what happened here and the reason why you can not re-fight Archi is, that you can not re-challenge him. Here a small quote out of the Wiki page of the Jirachi Quest: In other words, there is no cooldown for Archi, but you have the, for the Jirachi quest needed, seen data of Kyogre anyway. The only disadvantage you have is, that you haven't received his reward, which would have been a Carvanha in case you would have won. Regarding the possible lost reward because of the server crash, I have to apologize. We can unfortunately not refund any lost items, Pokémon or game progress at all. Let me know if you have any further questions. Regards Xylos

Hey GBRewed, I'm sorry for this inconvenience. It should be fine now as I moved the stuck Pokémon in your Pc box. If you still have problems with Pokémon stuck in your party or want to have more information regarding this bug, please visit following forum thread: Pokémon Stuck in Party Have a nice day! :) Regards Xylos

Okay, glad to hear. :) I will lock this topic now as the issue has been resolved. ^^ Regards Xylos

Hey, can you try it again as Sinnoh champ? Make sure to talk with Professor Rowan in Sandgem Town first. Regards Xylos

Hey TanzTsuki and welcome. ^^