Xylos

Hey Rodren1610, you cant login because we have a new version of PRO. You need to update PRO in order to be able to login. Updating to the newest PRO version is easy: Delete all previous PRO Versions to avoid any kind of bugs Download the newest version at out Download Page Unzip the data and play But we will have a new PRO version very soon, if you don't mind to wait a bit before you play again, wait a bit till the new version is available. When the new client is available, it will be announced at our Official PRO Discord. Regards Xylos

Hey chrisjke, Im sorry for all this inconveniences. Both issues (1) Stuttering 2) Invisible EXP Boost) will probably fixed with the new client which which is available soon. Please download this new client once it is available and check if everything works and you have the item in your inventory. Make sure to delete all previous PRO versions before you download the newest. :) When the new client is available, will be announced at our Official PRO Discord. Regards Xylos

Alright. I will lock this topic now as it seems the issue has been resolved. :) Have a nice day. ^^ Regards Xylos

Are some Pokémon stuck in your party and you would like to have them removed? If so, please post a reply with your in-game name and your server. A Staff member will remove them from your team and place them in the last slots of your PC. Please remove all items held by your stuck Pokémon, otherwise you may lose the items. Why did this happen? There are two possible ways why it happened to you. Our client had a bug. All Pokémon you caught (Only counts for players in story mode) may had a wrong region as caught region. This means when you were in Johto, you caught Pokémon which were accidentally registered as Kanto Pokémon in our database. As you cannot use Kanto Pokémon in Johto until you have 8 badges, they will be stuck and cannot be removed as player. A merge issue. Sometimes when you merge your account, while you haven't finished the story part of your current region, your party may contain few old Pokémon of your previous regions. As you cannot use Pokémon from previous regions until you have 8 badges in your current region, they become stuck in your party. When a staff member removes them, can I use them later? They will be locked in your PC until you have completed 8 badges in your current region. We can unfortunately not avoid that, but they will not be deleted! Can I avoid that? Sadly, no. However, once we have removed the Pokémon from your party, the bug shouldn't occur again. Will I get any problem when I don't let them be removed? No, but they are stuck in your party and you cannot re-order them. We are sorry for the inconvenience caused.

Are in your Box now. o/ ~Xylos

I can only remove bugged Pokémon in your party.

Im not sure what you mean but the new client which is available soon might fix this problem. When the new client will be released, will be announced in our Official PRO Discord.

If you have any Pokémon stuck in your party, please mention it here.

Hey jonpain, Im sorry for inconvenience. We will have soon a new client downloadable which will fix many bugs. Please download this new client once it is available. We will announce when the client is available in our Official Discord Server. Make sure to delete all previous PRO versions before you download a new. In case the new client didnt solved your problem, let it me know at this topic. Regards Xylos

Okay, please wait for the new client which might fix this bug. We will announce it when the new client is downloadable in our Official Discord Server. Make sure to delete all old PRO versions before you download the new client. In case you still have the bug, after you downloaded the new client wich is comming soon, please create another General Support topic. :) Regards Xylos

Im sorry for the inconvenience. Indeed, a new client will be released soon. We will announce it in our Official Discord server when exactly the new client is out. Juts in case the new client should not fix the issue, please create a new forum topic. :) Regards Xylos

Since everything seems to be clarified, I will lock this topic now.^^ Have a nice day.

Will be fixed with the next client which will be available soon. When exactly the client is updated, will be announced at our PRO Discord Server. Make sure to delete all old PRO versions before you download the new client. Regads Xylos

In order to fix many bug's, yes. It will be announced at our Official PRO Discord. We are really sorry for the inconvenience. Regards Xylos

Update: This bug will most probably be fixed with the new client. Just in case it should not => New General Support Topic. :) Regards Xylos

Hey Ciclopentano, Im sorry for the inconvenience. This is a client bug which occurred for some users. A new client will be available soon and the bug migh be fixed with this update. We will make an announcement at our Official Discord server when the new client is online. Make sure to delete all old PRO versions when you want to download the newest client. In case the bug is not fixed with the new client, please create another General Support topic. :) Regards Xylos

Hey, fuzzbop Im sorry for inconvenience. A new client will be available soon, I cant really tell you if also for Linux. When the new update is out (Soon) and there is still no Linux version, reply here and I can forward it. :) Thanks for the report. Regards Xylos

Update: The bug has been fixed but it needs a new client to fix the bug. The new client will be available soon. :)

Hey ARYA108, Im sorry for the inconvenience. Thank your for your report. I have forwarded the problem! This issue will probably be fixed with the next client update which will come. Regards Xylos

I have forwarded the problem. You can also try our troubleshoot. But the problem might be fixed with the next client which is comming soon. Like mentioned, if it does not help, please wait for the next client and see if it works there. If it still should not work, please create a new topic. :) Once again, sorry for the inconvenience. Regards Xylos

Update: The bug has been fixed. With the next client update you wont have this issue anymore. I will lock this topic now. If you have any stuck Pokémon in your party, please create another topic. Regards Xylos

Hey redxiii09, feel free to bump your appeal with a reply under your topic every 24 hours. A moderator will work on it as soon as possile, in meanwhile please stay patient. :) Regards Xylos

Forwarded the problem, thank you for letting us know. :) @KaikiDeshu Can you tell me where you have caught them? Regards Xylos

Im glad I could help. :) Now, as the question is answered, I will lock this topic. Have a nice day! Regards Xylos

Like mentioned, they will be added from time to time. They wont be added all together. I can not tell you if any new pinkan Pokémon is catchable at the moment. You have to stay patient and wait for new announcements in our Spawn change log or in our Official Discord server. Do you have any further questions regarding this topic? :) Regards Xylos