Xylos

Merry Christmas and a happy new year to you as well! Mach's gut ^^

Merry Christmas to you too and also to everyone else of course ^^

Nice to hear :) Since this issue has been resolved, I will lock this topic now. ^^ Have a nice day!

Hey, have you also tried to use the escape rope? If not, could you please login to the game? I would help you. My time it a bit limited at the moment. I hope we won't miss each other. Regards Xylos

Hey and welcome back :D

Hey, I'm sorry for this inconvenience. Please try to do following steps which usually help to get rid of the problem: run PRO as Administrator re-download PRO at our Download page, before you do, make sure to delete all previous PRO versions install the latest version of .NET Framework on your device put all PRO Files in a folder and not directly in your drive restart your computer add pro as exception to your firewall and virus protection disable your real time virus protection for the time the client updates Let me know if it works. Anyway, if you have a new problem and couldn't find a solution for it, please create a new topic and don't post on already existing ones to guarantee a personal help and do not interupt other topics. :) Kind regards Xylos

Add the game as exception to your firewall as for your virus protection. Please also turn of your virus protection when you start to update. Before you do that, please re-download the game again. As always, make sure to delete all previous PRO versions. Also: No error log? Always stuck? Regards Xylos

Hey, what is the issue, is it stuck? If yes, does any crash report appear? Otherwise make sure you: have the latest version of .NET Framework installed put your PRO Files in a folder and not directly in your drive open the application as administrator Let me know if it works.

Hey, should be fixed now. Can you confirm that? Regards Xylos

Hey, should be fixed now. Can you confirm that? Regards Xylos

Hey, I would like to add this: With a new update, some evolutions were fixed. :) Regards Xylos

Okay, nice. :) Glad to hear. ^^ I will lock this topic now as everything is good now.

Hey Highrise, like triquetrum already stated, we won't de-level your Pokémon for such a case. We only de-level Pokémon, if a de-level is needed in order to evolve it. Means we de-level only not fully evolved level 100 Pokémon which need a level up in order to trigger the evolution. I'm sorry but we can not help you in this case. :/ Tip: You can catch some Pokémon in the cave in order to revive your level ~60 main Pokémon in case it gets defeated in a unlucky way. Regards Xylos

Hey Denizlebr22, I have recovered your Pokémon. Please be more careful next time. Additionally, please use the proper thread in future: Restore Mega Thread Regards Xylos

I have forwarded the issue and it will be worked on. I can't tell you when it will be fixed but I try to keep you up to date. ^^

Would be cool. I would forward it in the same turn then. :)

Hey Tingylingy and welcome ^^

Can you try to use teach Solar Beam to your Pokémon and see it it attacks in one turn? Because the screenshot does not necessarily proof the bug. I want to go sure if it really is a bug before I forward it and it can be investigated. Regards Xylos

Hey, Maribella didn't show you the option to get a shin/sync option, right? In this case it is not a bug and is, like already mentioned before, intended in such a way that Maribella never had this option. At the moment a few staff members are working on a boss revamp, if you have any suggestions, feel free to read following post and give feedback: Boss Revamp Opinions Here Regards Xylos

Hey Keychi, I'm sorry for this inconvenience. You could try to re-download the client. Make sure to delete all previous PRO versions and delete your temp files before you do so. In case it should still happen, can you provide screenshots or a video of that bug? Regards Xylos

Hey CroakMain, I'm sorry for this inconvenience. Unfortunately we can not refund any lost Pokémon, items, or game progress at all. This includes loses caused from bugs. Once again, we are sorry for that but there is really nothing we can do in such a case. If this happens to you often, please try to re-download the client. Make sure to delete all previous PRO versions and delete your temp files before you do so. I will lock this topic now as it is answered. Regards Xylos

Hey Tafy, I'm sorry for inconvenience. Most of the stuff you experienced is connected with a certain bug, but does not stay in connection with the new patch. Revived pokemons can't switched in cause they still viewed as fainted for a pair of turns. after battle i had a 284/1 hp Shedinja and the hp bar glitched straight the screen for a while. When u lost a boss battle, sometimes you get the entire team fainted until you go to a pokemon center or you start a battle This is all because of this one bug. It does appear rarely and random but is easy to fix with a client restart. If the hp bar displays wrongls or your team is defeated, a simple switch of your Pokémon in your party may help, Regarding the other stuff you mentioned: Revive does not work indeed, but that is because how Shedinja works. Wonder Guard, its ability, was coded and a few mechanics regarding the Pokémon changed, such as the interaction with Revive. It is true, it should be revived with full hp and it should not not work in general. I can not prove it but I think this was even before the new client was release but feel free to correct me if I'm wrong. Anyway, its noted. Thanks for reporting. Regards Xylos

Hey koltis, I'm sorry for this inconvenience. Can you proof that in any way? If possible via screenshots or video. Because it works just fine for me. Regards Xylos

Hey Paski, indeed, the accuracy should be 90. It also is 90, but is just wrongly displayed at the moves information. I have forwarded the issue. Thanks for reporting. I can't tell you when it will be fixed as its more a minor bug as Thunder Wave works correctly and is just displayed wrongly. I will try to keep you up to date. Regards Xylos

Hey Falcon3R, I'm sorry for this inconvenience. This may be fixed now, can you tell me if that still appears? If yes, please try to re-download the client. Make sure to to delete all previous PRO versions before you do so. Keep me up to date. Regards Xylos