Astreus

I'll lock this since your issue has been solved. -Locked as Solved-

Hi there, sorry for the inconveniences. But are you talking about this dig spot? If that is the case, I've just explained it here. Quoting for visibility: If it's about other spots, then you will have to return back to Vermilion Pokecenter and speak to the Explorer NPC. I hope that clears up your problem. Looking forward for your reply. Best regards, Astreus.

Hi there, Sorry for the inconveniences. Unfortunately, it is intended for that particular dig spot to not reset, unlike others. It's there just hoping to give an idea to new players that some dig spots are interactive and can be dug if they have pokemon with move Dig and have gotten their third gym badges. There are a lot of other dig spots after you have done with the story. You can look them up here. With that said, I'll now lock this thread as I've cleared up your situation. Best regards, Astreus.

You're most welcome. As there is no more use of this thread, I'll lock it as solved. -Locked as Solved-

I'm locking this thread as you already posted this in the Report Center and will be dealt with when a moderator is available to do so. - Locked-

Hi there, Sorry for the inconveniences. From the Discord support channel, I've seen that you managed to resolve your password issue by changing your password via the Dashboard. As for the missing items, can you provide any details for them? Like when did it happen and how many of them that were lost? That information would be helpful for us to track down where your items might have ended up. Best regards, Astreus.

Solved in-game. -Locked as Solved-

Solved in-game. -Locked as Solved-

Hi there, Once again, sorry for the inconveniences. We can fix this issue for you but it can only be done when you are online. Can you please let me know when you are able to get on, either by quoting me here or messaging me on Discord: Astreus#2184, whichever convenient for you. Best regards, Astreus.

Hi there, Love Island House 5 does exist. You should head to the south-east of the island to find the house. I've marked the house with a white arrow below. I hope that answers your question. I'll keep this topic open for if you have anything else to ask regarding Love Island. Best regards, Astreus.

Solved in-game. -Locked as Solved-

Hi there, Sorry for the inconveniences. I've checked your variables and it seems you only managed to collect seven out of eight eggs scattered across Kanto region. I will have to ask you to talk to the Egg Maniac again and then retrace your steps to try to collect each of the eggs again(only in Kanto region) just to make sure that you did not miss any of them. Quoted from Easter Egg Hunt Guide: [spoiler=Kanto Locations] Route 1 Mount Moon Rock Tunnel Route 7 Route 16 Route 25 Viridian City Viridian Maze: Once you have done all that, speak to Egg Maniac again and do let me know what is the result. Looking forward to hearing from you soon. Best regards, Astreus.

Solved in-game. Enjoy! -Locked as Solved-

Hi there, We can only help to deposit your pokemon when you are online. Can you please let me know when you are able to get on, either by quoting me here or messaging me on Discord: Astreus#2184, whichever convenient for you. Best regards, Astreus.

Hi there, As mentioned by BCake047, It looks like you already merged your account. Can you try to change your password via the Dashboard? Log in just like you did when you merge your account but this time, click on "Change" like this image below: Make sure your new password is alphanumeric(only consist of or using both letters and numbers). Please let me know how that goes. Best regards, Astreus.

Hi there, Unfortunately, we don't have things like a patcher to update the game. You will have to redownload the game from the Download page and reinstall them again like you did for the first time. Let me know how it goes. Best regards, Astreus.

If you have merged your account and are still having an issue with "invalid username or password", just go to the Dashboard again and change your password. Make sure your password is alpha-numeric. That should fix it. Let me know how it goes. Best regards, Astreus.

You don't have to spam. Just scroll up and read my post above. You will need to merge your account. Click on the "Merge is required" and it will show your progress from Blue server. If you haven't merged your account, it will show nothing like your picture. Try to merge your account and let me know how it goes. Best regards, Astreus.

The silver server just crashed. Admins are already aware of it, so it should not take long for the server to be up again. Meanwhile, please be patient as they are rebooting the server.

Even if you played on just one of either Red or Blue server, you will have to merge your account or it will say "invalid username or password". You can find the details about the merge by checking the Merge F.A.Q. That link also shows you how to merge your account. If you are still having an issue with "invalid username or password" after you have merged your account, just go to the Dashboard again and change your password. Make sure your password is alpha-numeric. That should fix it. Let me know how it goes.

Hi there, For your information, Red and Blue is now the Silver server while the Gold server is formerly known as Yellow. Even if you played on just one of either Red or Blue server, you will have to merge your account or it will say "invalid username or password". You can find the details about the merge by checking the Merge F.A.Q. That link also shows you how to merge your account. I will quote it here for visibility. If you are still having an issue with "invalid username or password" after you have merged your account, just go to the Dashboard again and change your password. Make sure your password is alpha-numeric. That should fix it. Let me know how it goes. Best regards, Astreus.

Hi there, At the time you posted that, the merge page was down to fix some bugs (Thank you Sempra). You should be able to do the merge now. If you are still getting that error, try to clear your cookies and cache or try using another browser (incognito mode should work too). A little bit of reminder for the merge, Red and Blue is now the Silver server while the Gold server is formerly known as Yellow. Even if you played on just one of either server, you will have to merge your account or it will say "invalid username or password". You can find the details about the merge by checking the Merge F.A.Q. That link also shows you how to merge your account. I will quote it here for visibility. If you are still having an issue with "invalid username or password" after you have merged your account, just go to the Dashboard again and change your password. Make sure your password is alpha-numeric. That should fix it. Let me know how it goes. Best regards, Astreus.

Hi there, The merge page is up and you should be able to merge your account now. Just a reminder, Red and Blue is now the Silver server while the Gold server is formerly known as Yellow. Even if you played on just one of either server, you will have to merge your account or it will say "invalid username or password". You can find the details about the merge by checking the Merge F.A.Q. That link also shows you how to merge your account. I will quote it here for visibility. If you are still having an issue with "invalid username or password" after you have merged your account, just go to the Dashboard again and change your password. Make sure your password is alpha-numeric. That should fix it. Let me know how it goes. Best regards, Astreus.

Hi there, Red and Blue is now the Silver server while the Gold server is formerly known as Yellow. Even if you played on just one of either server, you will have to merge your account or it will say "invalid username or password". You can find the details about the merge by checking the Merge F.A.Q. That link also shows you how to merge your account. I will quote it here for visibility. If you are still having an issue with "invalid username or password" after you have merged your account, just go to the Dashboard again and change your password. Make sure your password is alpha-numeric. That should fix it. Let me know how it goes. Best regards, Astreus.

Hi there, Can you try to clear your map data? You can do this by pressing 'F2 ' button while being in-game, type 'Clearmaps' and hit enter. Completely restart your client after that and try to check if the Sailor is still there or not. Let me know how it goes. Best regards, Astreus.