Fluffles

If you are still getting an "Invalid Password" error, please be sure to change your password here. Don't forget it has to be Alphanumerical as well. It is important to change your password on the Dashboard rather than the forums since they differ.

Hi there. What does it say when you try to log into the game? Are you sure you changed your password? Please make sure you're entering the correct account information.

Glad to hear that your issue has been resolved. If you have any further questions, please don't hesitate to ask. With that said, will now be locking this thread. Good luck and have a great day!

Glad to hear that your issue has been resolved. If you have any further questions, please don't hesitate to ask. With that said, will now be locking this thread. Good luck and have a great day!

Hi there. Please take note that Pokemon only have a 5% chance to hold the held item they are said to hold. To make things easier for you, you can use a pokemon with Frisk or use the moves Covet/Thief when killing pokemon.

Hi there. You can download the latest update of PRO here. Please uninstall the PRO client on your phone before downloading the new one. This will ensure that all old files will be removed from your phone. If you've reached your free version's limit, you'll probably have to create a new Mega account and download it with that account.

Hi there. An Aqua hat has been added to your inventory. Can you check that for me?

Hi there. I've recovered the Skiddo of your brother. Could you check if he has the hat on the Skiddo still?

Goodbye! Good luck with everything.

Hi there! Welcome to PRO!

Hi there. Can you please try to download PRO here? This is a direct download link for Android. If the page won't load due to your internet, that is out of our control. Our best suggestion is to check on your internet provider to know when their downtimes will be as well as contacting them if you are not experiencing a stable connection. You may also check with the following questions: * Call your internet provider. * Troubleshoot Your Hardware. * Turn Off Bandwidth-Hogging Plugins and Apps. The game is in fact easy to download for majority, but if your internet connection does not meet the requirements necessary for an efficient download, then that is out of the PRO scope. You yourself will have to contact your internet provider.

Hello there! First of all, please try disabling full-screen optimizations of the game. First, right click the application, then click properties. Afterwards, select compatibility then tick the box that says 'Disable full screen optimizations', click okay and finally, click apply. [spoiler=Disabling fullscreen optimizations] If that doesn't resolve your issue, then you may try the following options. • Run the game in compatability mode • Update your Display/Graphical Drivers • Update your Windows Version • Add an exception for the client in your Firewall and Antivirus • Clear out your Physical Memory or Ram to free up space • Terminate processes you don't need in the Task Manager Please also try checking the Windows 7 Guide/Windows 10 Guide for the system requirements and information that may help solve your issue. Hope this helps and have a great day!

Hi there. The new Android version has now been updated and can be downloaded here! Please be sure to uninstall the old PRO files from your phone before downloading and reinstalling this one.

Resolved privately. If you have any further questions, please don't hesitate to ask. With that said, will now be locking this thread. Good luck and have a great day!

Hi there. If it states that you need the latest version, you'll have to delete all your old PRO files and reinstall the new download. Please make sure you are not running your old Client.

Hi there. You'll have to find a wild Mankey on Route 9, which have a 5% chance to hold the 'Unknown Hat' (Ash hat). To make things easier for you, you can try to use pokemon with the ability Frisk to tell you if the pokemon is holding the item. You can also use moves like Covet and Thief to steal the item off the pokemon. Don't forget your pokemon's item slot has to be empty for this. Please remember your hunt can go for a while without finding the hat. Due to this, I suggest you be patient. Also, feel free to check out the Ash Hat Guide if necessary. Let me know if you need any further help.

Glad to hear that your issue has been resolved. If you have any further questions, please don't hesitate to ask. With that said, will now be locking this thread. Good luck and have a great day!

Hi there. If you've purchased the mount with coins, please make a post in Donations and Coin Issues and an Admin will gladly assist you. If not, then unfortunately we are unable to transfer your mount for you. Sorry and I hope you understand!

Hi there. Have you recently just merged your account? Can you try logging onto the Dashboard? If you can log in there, you should be fine. If you're uncomfortable with speaking English, you can speak in Filipino. --- Magandang araw po. Kakamerge mo lang ba ng account mo? Subukan mo maglogin sa Dashboard. Kung makapasok ka doon, dapat makakapasok ka rin sa laro.

Hello there! Upon checking, I see that your progress on the Blue Server. It is correct that you have to merge, but it seems as if you have picked the Red server as your main server instead. Nevertheless, I can request to have your account unmerged, but please be sure to choose the correct server as your main server because we will not be unmerging your account for you again if you fail to do so. Please be patient as you wait to be unmerged. I recommend that you don't make any trades on your Silver account as well as that would make it so we cannot carry on with the unmerge. Also, there is no ETA as to when your account will be unmerged as our Developers may be busy.

Hi there. I've moved the Leafeon and Togepi back in your PC. Can you check that for me?

Hi there. Can you tell me which pokemon you'd like moved to your PC?

Glad to hear that your issue has been resolved. If you have any further questions, please don't hesitate to ask. With that said, will now be locking this thread. Good luck and have a great day!

Hi there. Your account has now been unmerged. Please choose the Blue server as your main server because we will not be unmerging your account for you again. Let me know if you encounter any further issues.

Hi there. Your account has now been unmerged. Please choose the Blue server as your main server because we will not be unmerging your account for you again. Let me know if you encounter any further issues.