Fluffles

No problem. Glad to hear that your issue has been resolved. If you have any further questions, please don't hesitate to ask. With that said, will now be locking this thread. Good luck and have a great day!

No problem. Glad to know that your issue has been resolved. If you have any further questions, please don't hesitate to ask. With that said, will now be locking this thread. Good luck and have a great day!

Hello there! Please do note that the Red server has now merged with the Blue server to form the Silver server and the Yellow server has now been renamed as the Gold server. 
If you haven't updated your client you'll have to download the latest update here! If you played on the Red/Blue Server, you will also have to log onto the Dashboard and merge your accounts. Also, don't forget to select the correct server as your main server. Furthermore, please be sure to read the Merge FAQ for questions you may have as well as the Common Merge Errors:FAQ if you encounter issues whilst merging. If you played on the Yellow server, then you may simply log on the Gold server and should still have your items and continue your progress. Hope this helps and have a great day!

Hello there! Please do note that the Red server has now merged with the Blue server to form the Silver server and the Yellow server has now been renamed as the Gold server. 
If you haven't updated your client you'll have to download the latest update here! If you played on the Red/Blue Server, you will also have to log onto the Dashboard and merge your accounts. Also, don't forget to select the correct server as your main server. Furthermore, please be sure to read the Merge FAQ for questions you may have as well as the Common Merge Errors:FAQ if you encounter issues whilst merging. If you played on the Yellow server, then you may simply log on the Gold server and should still have your items and continue your progress. Hope this helps and have a great day!

Hello there! Please do note that the Red server has now merged with the Blue server to form the Silver server and the Yellow server has now been renamed as the Gold server. 
If you haven't updated your client you'll have to download the latest update here! If you played on the Red/Blue Server, you will also have to log onto the Dashboard and merge your accounts. Also, don't forget to select the correct server as your main server. Furthermore, please be sure to read the Merge FAQ for questions you may have as well as the Common Merge Errors:FAQ if you encounter issues whilst merging. If you played on the Yellow server, then you may simply log on the Gold server and should still have your items and continue your progress. Hope this helps and have a great day!

Well, we send up to 5 mails per hour and IP, you can't receive more. Therefore, I advise you wait an hour before trying to resend it again. Just remember that if you create a new account, you can only have a maximum of 4.

Will be locking this as the original author has been answered. If you have any further questions, please don't hesitate to ask. As for Darko, please feel free to make suggestions in the Suggestions sub-forum as well as make a Complaint in the General Complaint Area if you are unhappy with our services.

Hi there! Please try the steps listed in the following guides, depending on your operating system. Please do make sure you meet the system requirements as well. If this doesn't solve your crash issues, you may try the following. Please let me know if you require and further assistance.

Hi there, are you talking about the Gems in Kalijodo Cave? If so, first you need to go back to the entrance of the cave and talk to the Magma Grunt after defeating the Aqua leader. If you haven't done this, you won't be able to obtain the gems. Therefore, please make sure you've done that first. Now, if you'd like to know the locations of the gems, they can be found in the Vulcan Island Walkthrough. Nevertheless, here are the locations.

Could you try possibly using a different e-mail and having the registration email sent there?

Hi there, I've recovered your Gible and it should now be in the last slots of your pc, can you check that for me?

Glad to hear that your question has been answered. If you have any further questions, please don't hesitate to ask. With that said, will now be locking this thread. Good luck and have a great day!

Hello there! If you are still getting an "Invalid Password" error, please be sure to change your password here. Don't forget it has to be Alphanumerical as well. It is important to change your password on the Dashboard rather than the Forums as they differ. Also, did you choose the Blue server when merging?

Hi there. This is a known bug and should be fixed in the next client update. Unfortunately, There is no ETA for when this will be released. Nevertheless, you can keep an eye out in Announcements for when it is released. There should also be a link to new client updates on the left side of the screen when available. Sorry for the inconvenience, but I hope you understand.

Hello there! Please do note that the Red server has now merged with the Blue server to form the Silver server and the Yellow server has now been renamed as the Gold server. 
If you haven't updated your client you'll have to download the latest update here! If you played on the Red/Blue Server, you will also have to log onto the Dashboard and merge your accounts. Also, don't forget to select the Blue server as your main server. Furthermore, please be sure to read the Merge FAQ for questions you may have as well as the Common Merge Errors:FAQ if you encounter issues whilst merging. If you played on the Yellow server, then you may simply log on the Gold server and should still have your items and continue your progress. Hope this helps and have a great day!

Hello there! Could you follow the steps here to get the activation email resent to you? It is also good to note that Gmail is the most likely to receive the email. Don't forget to check your junk mail and make sure you typed your email correctly. This could take up to 30 minutes. Using a different browser could also help. Please let me know if you have any further issues.

Glad to hear that your issue has been resolved. If you have any further questions, please don't hesitate to ask. With that said, will now be locking this thread. Good luck and have a great day!

Hello there! If you are still getting an "Invalid Password" error, please be sure to change your password here. Don't forget it has to be Alphanumerical as well. It is important to change your password on the Dashboard rather than the Forums as they differ. If you encounter more issues whilst trying to merge, you may have a look at the Common Merge Errors: FAQ. You may also visit the Server Merge FAQ for some questions you may have. Hope this helps and have a nice day!

Will be locking this thread as the original author has been answered. If you have any further questions, please don't hesitate to ask. Good luck and have a great day.

Hi there! Your Talonflame mount should now be in your inventory. Could you please verify that for me?

Hi there. First of all, you shouldn't be going to General Support in order to gain a response on your appeal. You may bump your thread once every 24 hours, but please be patient as staff act in their own time. With that said, will now be locking this thread. Good luck and hope you understand.

Hello there! I’m really sorry to hear about your situation. I regret to inform you about this, but we cannot refund you boss reward because it would be unfair to everyone else negatively impacted by server crash or disconnect, regardless if it was caused from our end or not. It could also be abused in some cases. For scheduled maintainance, you may check the Discord for updates when the server will be going down. Announcements are usually released there, saying that the server will be going down in x amount of time, to minimize your losses. As for server crashes on our end, unfortunately, they can be unpredictable at times therefore we're always trying to improve our server stability, but it isn't perfect and can sometimes still result to a crash. Nevertheless, in cases of long downtimes and numerous crashes due from our end, we may sometimes issue compensation to our players. Next, ensuring a proper connection on your end also helps minimize your losses. It is good to check on your internet provider to know when their downtimes will be as well as contacting them if you are not experiencing a stable connection. You may also try the following: * Call your internet provider. * Troubleshoot Your Hardware. * Opt for a wired connection if you’re using a wireless connection * Turn Off Bandwidth-Hogging Plugins and Apps. * Try a New DNS Server Nonetheless, you may rebattle the boss after its respective cooldown and please try to ensure a stable connection to avoid issues like this from reoccuring. We're sorry for the inconvenience and I hope you understand.

Hello there! Please do note that the Red server has now merged with the Blue server to form the Silver server and the Yellow server has now been renamed as the Gold server. 
If you haven't updated your client you'll have to download the latest update here! If you played on the Red/Blue Server, you will also have to log onto the Dashboard and merge your accounts. Also, don't forget to select the correct server as your main server. Furthermore, please be sure to read the Merge FAQ for questions you may have as well as the Common Merge Errors:FAQ if you encounter issues whilst merging. If you played on the Yellow server, then you may simply log on the Gold server and should still have your items and continue your progress. Hope this helps and have a great day!

Hello there! If you are still getting an "Invalid Password" error, please be sure to change your password here. Don't forget it has to be Alphanumerical as well. It is important to change your password on the Dashboard rather than the Forums as they differ. If you encounter more issues whilst trying to merge, you may have a look at the Common Merge Errors: FAQ. You may also visit the Server Merge FAQ for some questions you may have. Nevertheless, I see your issue is now resolved. If you have any further questions, please don't hesitate to ask. With that said, will now be locking this thread. Good luck and have a great day!

Hi there. Can you please tell me the pokemon you can't move and what slots they're in?