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Fluffles

Former Staff
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Everything posted by Fluffles

  1. Yes, which is why you probably would have gotten wiped. I can offer you an account reset though, this will make you start from the beginning as if you were on a new account. Do you accept these terms?
  2. Hi there, unfortunately your account may have been apart of the wipe that happened on the Red server in the past. Your account would’ve been wiped if it was inactive for a year and had less than 10 hours on it. This was done to stabilize the server due to numerous crashes. If ever your account was wiped, then we wouldn’t be able to retrieve your data. In this case, we may be able to offer you an account reset. Let me know if you'd like to take up this offer.
  3. It should now be in your Mailbox, please check.
  4. Hi there, I've asked to have your Torchic Hat removed, I'll send you Torchic clothes in the mail. Please let me know when you get them.
  5. Welcome back, enjoy!
  6. Hi there! Unfortunately, this is a glitch with regards to the merge. In order for you to continue, you'll have to do the SS Anne quest again. Since you're in Johto, you'll have to wait for a Staff Member to teleport you back to the SS Anne so you can do the quest. If you'd like, you can actually buy a pokemon with Cut in Johto or you can buy a tree axe from someone, then go back to Kanto after completing Johto to redo the SS Anne quest yourself. Nevertheless, please let me know when you will next be online along with your timezone so that we may make arrangements to have your issue resolved in-game. Looking forward to your response.
  7. Glad to hear that your issue has been resolved. If you have any further questions, please don't hesitate to ask. With that said, will now be locking this thread. Good luck and have a great day!
  8. Hi there! Since Curse is an Egg-move for Snorlax in the real games, you can only get Curse from the Egg-move tutors in each daycare for 15k. These tutors are unlocked upon defeating Naero in Cerulean Cave B1F. If you need further help with unlocking the Daycares, you may look at the Egg-Move Guide. Below are the locations of Each Daycare. Route 5, Kanto Route 34, Johto Route 117, Hoenn Solaceon Town, Sinnoh Four Island, Sevii Islands
  9. Fluffles

    HELP

    Hi there, please check out the following guides depending on your Operating system. PRO not responding may because you may not meet the system requirements, which can be found in the guides listed below. If you meet the system requirements, have tried the suggested solutions from the guides, and still can't play the game, you may try the following. -When PRO stops responding, you may try to force exit the client and run the program as an Administrator once again after restarting your Desktop. -Run a full Virus scan on your computer -Upgrade your Drivers -Install the latest Windows Updates
  10. Hello there! Please do note that the Red server has now merged with the Blue server to form the Silver server and the Yellow server has now been renamed as the Gold server. 
If you haven't updated your client you'll have to download the latest update here! If you played on the Red/Blue Server, you will also have to log onto the Dashboard and merge your accounts. Also, don't forget to select the correct server as your main server. Furthermore, please be sure to read the Merge FAQ for questions you may have as well as the Common Merge Errors:FAQ if you encounter issues whilst merging. If you played on the Yellow server, then you may simply log on the Gold server and should still have your items and continue your progress. Hope this helps and have a great day!
  11. Glad to hear that your issue has been resolved. With that said, will now be locking this thread. Good luck and have a great day!
  12. Hello there! Please do note that the Red server has now merged with the Blue server to form the Silver server and the Yellow server has now been renamed as the Gold server. 
If you haven't updated your client you'll have to download the latest update here! If you played on the Red/Blue Server, you will also have to log onto the Dashboard and merge your accounts. Also, don't forget to select the correct server as your main server. Furthermore, please be sure to read the Merge FAQ for questions you may have as well as the Common Merge Errors:FAQ if you encounter issues whilst merging. If you played on the Yellow server, then you may simply log on the Gold server and should still have your items and continue your progress. Hope this helps and have a great day!
  13. To my knowledge, it isn't coded in PRO as of now. Which means that your Lucario, wouldn't be learning it at level 15 like in Generation 7. With that said, there isn't an estimated time for this move to be coded. Nevertheless, you can keep an eye out in the In-game Update Log and the Downloads and Update Logs for when it is added. Sorry to disappoint you, but I hope you understand.
  14. Hello there! If you are still getting an "Invalid Password" error, please be sure to change your password here. Don't forget it has to be Alphanumerical as well. It is important to change your password on the Dashboard rather than the Forums as they differ. If you encounter more issues whilst trying to merge, you may have a look at the Common Merge Errors: FAQ. You may also visit the Server Merge FAQ for some questions you may have. Nevertheless, as the original author has been answered, I will now be locking this thread. Good luck and have a great day!
  15. Hi there, please be sure to check with the following. Now, if you satisfy all those, you may try to reinstall the Game. If you have any further questions, please see the PRO Android Guide.
  16. Hello there! Please do note that the Red server has now merged with the Blue server to form the Silver server and the Yellow server has now been renamed as the Gold server. 
If you haven't updated your client you'll have to download the latest update here! If you played on the Red/Blue Server, you will also have to log onto the Dashboard and merge your accounts. Also, don't forget to select the correct server as your main server. Furthermore, please be sure to read the Merge FAQ for questions you may have as well as the Common Merge Errors:FAQ if you encounter issues whilst merging. If you played on the Yellow server, then you may simply log on the Gold server and should still have your items and continue your progress. Hope this helps and have a great day!
  17. Glad to hear that your issue has been resolved. If you have any further questions, please don't hesitate to ask. With that said, will now be locking this thread. Good luck and have a great day!
  18. Hi there! Please try the steps listed in the following guides, depending on your operating system. Please do make sure you meet the system requirements as well. If this doesn't solve your crash issues, you may try the following. Please let me know if you require and further assistance.
  19. Hi there. I've deleveled your Braixen to level 99. Could you confirm this for me? Also, please use the Evolution and Deleveling Megathread for future cases like this.
  20. Hello there! Could you follow the steps here to get the activation email resent to you? It is also good to note that Gmail is the most likely to receive the email. Don't forget to check your junk mail and make sure you typed your email correctly. This could take up to 30 minutes. Using a different browser could also help. Please let me know if you have any further issues.
  21. Glad to hear that your issue has been resolved. Please note that you have to wait for your pokemon to receive its ID number before you trade it away. If you have any further questions, please don't hesitate to ask. With that said, will now be locking this thread. Good luck and have a great day!
  22. Right now, there is no ETA for when things will be coded as they are in Generation 7, but you can keep an eye out in the Ingame Update Log for when it is added.
  23. Hi there, sorry for the inconvenience, but please let me know when you'll next be online so we can resolve your issue in-game. Looking forward to your response.
  24. Hi there, your Pokemon has been given your OT. Can you verify that for me, please?
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