Fluffles

HI there. It seems as if you put the game directly into your drive. Please put all PRO Files in a folder on your Desktop and not directly in your drive. Our developer is aware of this issue and is working on a fix. Please do note that PRO Staff are simply volunteers and act in their own time. Sorry for the inconvenience.

Hi there. Can you please provide me with your Windows Version? This could possibly contribute to your issue. Looking forward to your response.

Hi there. Could you please restart your computer fully? This will allow you to close all running files and allow you to try again. Let me know if you need anything else.

Hi there. Can you please try all of the following? Also, please link the patcher error text file you receive. Delete all your PRO Files and reinstall the new client found here Restart your computer Run the program as Administrator Disable your Firewall and Reinstall. Put all PRO Files in a folder and not directly in your drive. Please attach screenshot of folder path if this doesn't fix it. Install .NET Framework 4.0 if client closes but patcher doesn't open. Let me know if this fixes it for you.

Hello there! If you are banned, you should be able to check the reason in the Dashboard. Furthermore, bans should not be discussed in this sub-forum. Despite this, you may make a thread under Discipline Appeals if you feel that this ban is unjust in any way. It is also good to note that bans are not performed without proper evidence. Please be patient as you wait for a staff member to respond. You may bump your thread every 24 hours. You may also ask for the reason and duration here. With all that said, I wish you the best of luck and will now be locking this thread.

Glad to hear that your issue has been resolved. If you have any further questions, please don't hesitate to ask. With that said, will now be locking this thread. Good luck and have a great day!

Hi there. Sorry for the inconvenience. I'll have this looked into and will inform you on a solution for this when possible. Will also look into having another MS Medallion given to you as you only currently have 30 days. Sorry for the inconvenience. Let me know if you need anything else.

Hi there. You currently have an active thread here. Please refrain from making multiple posts on the same topic. You can bump your post everyday if you haven't received a reply by then. Let me know if you need anything else.

Hi there. You currently have an active thread here. Please refrain from making multiple posts on the same topic. You can bump your post everyday if you haven't received a reply by then. Let me know if you need anything else.

Hi there. It is possible that this was caused by an antivirus deleting a file. Could you please delete all your PRO Files, disable your antivirus and reinstall the client from the link above again? Looking forward to your response.

Hi there. Can you please try to play with a VPN? This should allow you to get on the server. Let me know if you need any further help.

Hi there. Can you please try all of the following? Also, please link the patcher error text file you receive. Delete all your PRO Files and reinstall the new client found here Restart your computer Run the program as Administrator Disable your Firewall and Reinstall. Put all PRO Files in a folder and not directly in your drive. Please attach screenshot of folder path if this doesn't fix it. Install .NET Framework 4.0 if client closes but patcher doesn't open. Let me know if this fixes it for you.

Hi there. Can you please try all of the following? Also, please link the patcher error text file you receive. Delete all your PRO Files and reinstall the new client found here Restart your computer Run the program as Administrator Disable your Firewall and Reinstall. Put all PRO Files in a folder and not directly in your drive. Please attach screenshot of folder path if this doesn't fix it. Install .NET Framework 4.0 if client closes but patcher doesn't open. Let me know if this fixes it for you.

Glad to hear that your issue has been resolved. If you have any further questions, please don't hesitate to ask. With that said, will now be locking this thread. Good luck and have a great day!

Hi there. As stated by our Developer, you'll unfortunately have to find a way to update your Mac's system due to our requirements. Unfortunately as we continue to optimize the game and add new features, older operating systems become even less supported. This is the reason why you were possibly able to play before. Really sorry to disappoint you, but I hope you understand.

Glad to hear that your issue has been resolved. If you have any further questions, please don't hesitate to ask. With that said, will now be locking this thread. Good luck and have a great day!

Hi there. Can you please provide me with the specs of your Mac? I can try to look into the issue for you.

Hi there. Can you please try all of the following? Also, please link the patcher error text file you receive. Delete all your PRO Files and reinstall the new client found here Restart your computer Run the program as Administrator Disable your Firewall and Reinstall. Let me know if this fixes it for you.

Hi there. Can you please try all of the following? Also, please link the patcher error text file you receive. Delete all your PRO Files and reinstall the new client found here Restart your computer Run the program as Administrator Disable your Firewall and Reinstall. Let me know if this fixes it for you.

Hi there. Trainers in Routes respawn every 7 days. Gym leaders on the other hand, don't respawn. Hope this clarifies things for you.

Glad to hear that your issue has been resolved. If you have any further questions, please don't hesitate to ask. With that said, will now be locking this thread. Good luck and have a great day!

Glad to hear that your issue has been resolved. If you have any further questions, please don't hesitate to ask. With that said, will now be locking this thread. Good luck and have a great day!

Hi there. Can you please restart your internet connection or your router? If this doesn't work, please check with the following questions: Let me know if you need anything else.

Hi there. Could you please try all of the following? • Run the game in compatibility mode • Update your Display/Graphical Drivers • Add an exception for the client in your Firewall and Antivirus • Update your Windows Version • Clear out your Physical Memory or Ram to free up space • Terminate processes you don't need in the Task Manager

Hi there. This issue has been forwarded to our Developer and unfortunately, this bug has been known for a long time now. However, it is not known what it is caused by neither what to do to fix it for sure. Nevertheless, we cannot promise a fix, but we're actively looking into the current issue along with the many other client issues we are receiving. Please do note that PRO Staff are simply volunteers and act in their own time. Now, since there isn't a complete fix for it as of now, please try these fixes. Again, they are not promised to work, but you can try them. • Run the game in compatibility mode • Update your Display/Graphical Drivers • Add an exception for the client in your Firewall and Antivirus • Update your Windows Version • Clear out your Physical Memory or Ram to free up space • Terminate processes you don't need in the Task Manager • Restart your computer • Try again in another device Really sorry for this inconvenience and I hope you understand.