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Everything posted by Fluffles
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Hi there. Unfortunately, we are currently experiencing technical difficulties with regards to the clients. This will cause you to be stuck in the loading screen. We are aware of this issue and it has been reported to the relevant parties. However, we are unable to give you an ETA as to when this will be fixed. An announcement on our Official PRO Discord will be made once this issue has been resolved. You can check server status by doing ^up in #bot-commands in our Discord. As this is a known issue, and I can’t offer you much of a fix as of now, I’ll now be locking this thread. We’re sorry for the inconvenience and I hope you understand.
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Got Stuck in the "Loading map" black screen after log in
Fluffles replied to Fdegales's topic in General Support
Hi there. Unfortunately, we are currently experiencing technical difficulties with regards to the clients. This will cause you to be stuck in the loading screen. We are aware of this issue and it has been reported to the relevant parties. However, we are unable to give you an ETA as to when this will be fixed. An announcement on our Official PRO Discord will be made once this issue has been resolved. You can check server status by doing ^up in #bot-commands in our Discord. As this is a known issue, and I can’t offer you much of a fix as of now, I’ll now be locking this thread. We’re sorry for the inconvenience and I hope you understand. -
Hi there. Unfortunately, we are currently experiencing technical difficulties with regards to the clients. This will cause you to be stuck in the loading screen. We are aware of this issue and it has been reported to the relevant parties. However, we are unable to give you an ETA as to when this will be fixed. An announcement on our Official PRO Discord will be made once this issue has been resolved. You can check server status by doing ^up in #bot-commands in our Discord. As this is a known issue, and I can’t offer you much of a fix as of now, I’ll now be locking this thread. We’re sorry for the inconvenience and I hope you understand.
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gold server Having trouble logging into the Gold server
Fluffles replied to Astercus's topic in General Support
Hi there. Unfortunately, we are currently experiencing technical difficulties with regards to the clients. This will cause you to be stuck in the loading screen. We are aware of this issue and it has been reported to the relevant parties. However, we are unable to give you an ETA as to when this will be fixed. An announcement on our Official PRO Discord will be made once this issue has been resolved. You can check server status by doing ^up in #bot-commands in our Discord. As this is a known issue, and I can’t offer you much of a fix as of now, I’ll now be locking this thread. We’re sorry for the inconvenience and I hope you understand.- 1 reply
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Farewell. We were good friends and thank you for your contributions to PRO. You'll be missed. Good luck with everything in the future!
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Hi there. Sorry for the inconvenience. Are you experience crashes? If so, could you please delete all your PRO Files and reinstall the new client found here? If this doesn't work, please try the following • Run the game in compatibility mode • Update your Display/Graphical Drivers • Add an exception for the client in your Firewall and Antivirus • Update your Windows Version • Clear out your Physical Memory or Ram to free up space • Terminate processes you don't need in the Task Manager
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Hi there. Sorry for the inconvenience. Could you please try to restart your router or internet connection? If this doesn't work, could you please check with the following questions?
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Hi there. Sorry for the inconvenience. The coins were given as compensation for the long downtimes during its client update. Since your account wasn't created yet when this was done, you weren't affected and therefore do not need to be compensated for this. This is why you didn't receive your coins. Hope this clarifies things for you.
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Hi there. Sorry for the inconvenience. Could you please tell me what Windows Version you are on? This could possibly contribute to your issue. Looking forward to your response.
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Hi there. Sorry for the inconvenience. It seems as if you had the Mini-MS Medallion. It is also the only MS Medallion you had on Silver. Your membership expired last November 29th. Therefore, it seems as if you have used the Mini-MS Medallion and didn't lose it. Hope this clarifies things for you. Let me know if you need anything else.
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silver server Why my user didnt get 40 coins and mini ms like other people??
Fluffles replied to Jabjab's topic in General Bugs
Hi there. Sorry for the inconvenience. First of all, both the 40 coins and the Mini-MS Medallion were given as compensation for the long downtimes and numerous bugs in their corresponding client updates. Since you weren't around for either of these downtimes, then we have nothing to compensate for to you. After all, you weren't affected by this. Nevertheless, you can purchase MS Medallions in our coinshop or from other players in the in-game trade chat. Feel free to read up on our Membership Guide if you need anything else. Let me know if you need further help. -
Sorry once again. However, please make sure you reinstall the game as this usually fixes the error for those experiencing it.
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Hi there. Sorry for the inconvenience. I can't seem to replicate your error. We also sadly can't restore your TM as it would be unfair to those who have accepted their losses due to bugs. Nevertheless, could you please delete all your PRO Files and reinstall the new client found here? Let me know if you need anything else.
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Hi there. He means that you should download a VPN or a Proxy and use it to log into the game. This should allow you to enter the server.
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Hi there. Sorry for the inconvenience. Unfortuantely, we can't offer this as it would take us away from the original Pokemon games wherein you had to beat every Elite 4 and the champion in one go. My only suggestion is to please stock up on potions and revives. Along with this, Gyarados and Gengar/Haunter are very good for defeating the Elite four at level 85+. You can also find their teams in our Kanto Walkthrough. Hope this helps and have a great day.
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Can't log in from two computers
Fluffles replied to Cleveland's topic in Client Bugs; Music, Graphics, etc.
Hi there. Sorry for the inconvenience. Unfortunately there are internet connections which limit the amount of devices on it. Perhaps you should contact your internet provider regarding this as this is not an issue brought about by our servers. Hope this clarifies things for you. -
Can't log in from two computers
Fluffles replied to Cleveland's topic in Client Bugs; Music, Graphics, etc.
Hi there. Sorry for the inconvenience. Could you please try to restart your router or your internet connection? Also, could you check with the following questions? -
Hi there. Sorry for the inconvenience. Here are the locations you can get Aerodactyl. Aerodactyl #Map Area Daytime Rarity MS Level Item Mirage Island Cave Land M/D/N Tier 9 No 35-40 Old Amber Digletts Cave Brock (Reward) M/D/N - No 15 - Alternatively, you can get an Old Amber through Excavation Sites and some Dig Spots in Route 3 as a rare reward.
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Hi there. Sorry for the inconvenience. What do you mean by doesn't show anything? Could you please tell me the error message you receive? Nevertheless, could you please delete all your PRO Files and reinstall the new client found here? Let me know if this fixes your issue. Let me know if you need anything else.
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Glad to hear that your issue has been resolved. If you have any further questions, please don't hesitate to ask. With that said, will now be locking this thread. Good luck and have a great day! Merry Christmas c:
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Hello there! Unfortunately you cannot change your username as of now due to the topic being closed. If you'd like to change your username, you'd have to wait until the Admins open the topic once again. The topic can be found here for future reference. Please stay tuned in #announcements of our Official PRO Discord for further announcements. Sorry for the inconvenience! Hope this helps and have a great day!
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Haha. Perhaps if you're a good child and ask Santa, he might reward you. Nevertheless, glad to hear that your issue has been resolved. If you have any further questions, please don't hesitate to ask. With that said, will now be locking this thread. Good luck and have a great day!
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Hi there. Sorry for the inconvenience and thank you for repo. There was a bug with Axew and Santa/Grinch. The bug has been forwarded to our Content Scripters and has already been fixed. Could you please try to submit your Axew now? Looking forward to your response.
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Android downloads not working after update
Fluffles replied to Ladawayne2's topic in General Support
Hi there. Usually this is an issue brought about by you not fully uninstalling the application. As stated, could you please delete all your PRO Files (Unisntall the game), clear your app history and trash bin, restart your phone, then reinstall the new client found here? -
Hi there. Sorry for the inconvenience. Unfortunately the Grinch will only accept your pokemon if it beats the current best on the server. With that, it means that someone else has turned a pokemon to the Grinch which is better than yours. Hope this clarifies things for you. Let me know if you need anything else.