Shinohara

I'm really happy to see that your issue has been solved. If you have any further questions, please don't hesitate to ask. With that said, i will now close the thread. Have a wonderful day !

I'm really happy to see that your issue has been solved. If you have any further questions, please don't hesitate to ask. With that said, i will now close the thread. Have a wonderful day !

As i cannot offer further support, i will now lock the thread. I'm really happy to see you appreciated the help. If you have any further questions, please don't hesitate to ask. Also, please stay tuned on our OFFICIAL PRO DISCORD for further announcements about the status of the server and updates. Have a wonderful day !

I'm really happy to see that your issue has been solved. If you have any further questions, please don't hesitate to ask. With that said, i will now close the thread. Have a wonderful day !

I'm really happy to see that your issue has been solved. If you have any further questions, please don't hesitate to ask. With that said, i will now close the thread. Have a wonderful day !

I'm really happy to see that your issue has been solved. If you have any further questions, please don't hesitate to ask. With that said, i will now close the thread. Have a wonderful day !

As i cannot offer further support, i will now lock the thread. I'm really happy to see you appreciated the help. If you have any further questions, please don't hesitate to ask. Have a wonderful day !

Hi @soydark I'm sorry for the inconvenience. I would like to inform you that the status page of our website currently works fine, but it just takes a bit to update it self and you may need to refresh the page. if you're interested, we're currentlty updating our website as stated on our OFFICIAL PRO DISCORD, but there is not an estimated time for when the update will be complete, however we will make an announce on our discord as soon as it will be done. It is also good to note that it's important to stay tuned on discord as detailed announcements will always be posted there as a way to keep the users informed about the server changes, features, updates, maintenances, etc. I hope what said was clarifying, let me know if something is unclear or if you have any further questions. Have a wonderful day !

Hi @timestone I would like to apologize for the inconvenience and the situation. Unfortunately, i'm sorry to inform you that we cannot refund you of your lost pokemon/progress as it would be unfair to the other player that accepted the loss of their progress due to crashing, regardless of on our end or theirs, if we restore your pokemon/progress and not their pokemon/money/cooldowns. Please, take your time to read below: We are aware of the issues related to the status of our server, and i can assure you that our Developer is working on a fix and that fixing them is our main priority in this moment, as we understand that frequently disconnections may be frustrating. For, scheduled maintenances, you may check our OFFICIAL PRO DISCORD for updates when the server will be going down in order to minimize your losses. As for unannounced crashes, as this one that happened now, please do note that the server is in BETA and we're always trying to improve our server stability, but it isn't perfect and can sometimes still result to a crash. Nevertheless, in case of long downtimes or numerous issues/crashes on our end, we may issue compensations as a way to apologize. I know it can be frustrating to lose part of your progress, but i hope you can understand why we cannot fulfill your request. Unfortunately i am unable to give you an estimated as for when these issues will be fixed, so please stay tuned on our OFFICIAL PRO DISCORD for further announcements about the status of the server and let me know if you have any further questions. Have a wonderful day.

Hi @Jadil I'm sorry for the inconvenience. It seems like you have already completed the SS Anne part, on your Jadil account, and obtained the HM Cut, which you used to beat the 3rd Gym obtaine the Thunder badge. After you have won the Thunder Badge, head East to Route 11. Here you can talk to a karate expert outside of Diglett's Cave and he will move out the way. Pass the cave in order to reach route 2 and head south entering in the stophouse, make sure to have the caught data of 10 different pokemon and talk with the professor oak's aide to obtain flash. Once you have flash, go back to Cerulean City and head east of Route 9 an continue your adventure. For further information about Kanto's story you can check our official guide OFFICIAL KANTO WALKTHROUGH Let me know if something is unclear and if you have any further questions. Have a wonderful day !

Hi @kuu234 I'm sorry for the inconvenience. I would like to inform you that the Underground Treasure ROom and the Undeground Ruins are two totally different maps that are not linked. The Underground Ruins is located in the Trainer Valley, which is a map accessible only after meeting the following requirments: Fought Red at Mount Silver. Completed Subway Quest. Caught data of 120 Kanto Pokemon. 38 Evolved Pokemon. Once you meet the requirements, go to the Saffron/Goldenrod Train Station and take the train to reach the Trainer Valley. After you have reached the Trainer Valley, make sure to meet the following requirements and then, once you met them, go south east. For further info about the Trainer Valley you can check our official guide TRAINER VALLEY. I hope the information provided was helpful, let me know if something is unclear and if you have any further questions. Have a wonderful day !

Hi @Kentro I'm sorry for the inconvenience. As first, could you please please try the following and see if it solves your issue: Delete all the PRO Files that you have (.zip and remaining files too). Then, if you're on desktop/pc/mac, download CCLEANER and run it to make sure to delete anything else. Restart your computer/device Download again the game from HERE Looking forward to your reply, have a wonderful day !

Hi there I'm sorry for the inconvenience. The server is currently down due to some technical difficulties. We are aware of this issue and it has been forwarded to the relevant parties. Unfortunately, i am unable to give an estimated time as to when the servers will be up once again. Please do note that we're always trying to improve our server stability, but it isn't perfect and can sometimes still result to a crash. Also, please refrain from asking regarding server status here as it goes against the general support rules. An announcement on our OFFICIAL PRO DISCORD will be made once this issue has been resolved. You can check server status by doing ^up in #bot-commands in our Discord. As this is a known issue, and I can’t offer you much of a fix as of now, I’ll now be locking this thread.

Hi @djgerson1503 I'm sorry for the inconvenience. The server is currently down due to some technical difficulties. We are aware of this issue and it has been forwarded to the relevant parties. Unfortunately, i am unable to give an estimated time as to when the servers will be up once again. Please do note that we're always trying to improve our server stability, but it isn't perfect and can sometimes still result to a crash. Also, please refrain from asking regarding server status here as it goes against the general support rules. An announcement on our OFFICIAL PRO DISCORD will be made once this issue has been resolved. You can check server status by doing ^up in #bot-commands in our Discord. As this is a known issue, and I can’t offer you much of a fix as of now, I’ll now be locking this thread.

Hi @Mcstick I'm sorry for the inconvenience. I would like to inform you that, unfortunately, in order to access the bike path you need a Bike, which you can obtain by paying 60k + a Bike Voucher, which you can obtain by trading a OT Ditto to the NPC in the house next to the Vermilion City Pokecenter. I'm sorry to disappoint you but i hope you can understand. Let me know if you have any further questions or if something is unclear. Have a wonderful day !

Hi @Xaviour I'm sorry for the inconvenience. The server is currently down due to some technical difficulties. We are aware of this issue and it has been forwarded to the relevant parties. Unfortunately, i am unable to give an estimated time as to when the servers will be up once again. Please do note that we're always trying to improve our server stability, but it isn't perfect and can sometimes still result to a crash. Also, please refrain from asking regarding server status here as it goes against the general support rules. An announcement on our OFFICIAL PRO DISCORD will be made once this issue has been resolved. You can check server status by doing ^up in #bot-commands in our Discord. As this is a known issue, and I can’t offer you much of a fix as of now, I’ll now be locking this thread.

Hi @Mitotoh I'm sorry for the inconvenience. The server is currently down due to some technical difficulties. We are aware of this issue and it has been forwarded to the relevant parties. Unfortunately, i am unable to give an estimated time as to when the servers will be up once again. Please do note that we're always trying to improve our server stability, but it isn't perfect and can sometimes still result to a crash. Also, please refrain from asking regarding server status here as it goes against the general support rules. An announcement on our OFFICIAL PRO DISCORD will be made once this issue has been resolved. You can check server status by doing ^up in #bot-commands in our Discord. As this is a known issue, and I can’t offer you much of a fix as of now, I’ll now be locking this thread.

Hi there ! I'm sorry for the inconvenience. The server is currently down due to some technical difficulties. We are aware of this issue and it has been forwarded to the relevant parties. Unfortunately, i am unable to give an estimated time as to when the servers will be up once again. Please do note that we're always trying to improve our server stability, but it isn't perfect and can sometimes still result to a crash. Also, please refrain from asking regarding server status here as it goes against the general support rules. An announcement on our OFFICIAL PRO DISCORD will be made once this issue has been resolved. You can check server status by doing ^up in #bot-commands in our Discord. As this is a known issue, and I can’t offer you much of a fix as of now, I’ll now be locking this thread.

Hi @Kefy I'm sorry for the inconvenience. Could you please explain accurately what did you do before experiencing this issue? Is it possible that you interacted with the Suspicious Bot after winning? Looking forward to your reply, have a wonderful day !

Hi [uSER=1550928]@HugTheBug[/uSER] Thank you for your patience. I would like to inform you that our Content Scripter Team should have fixed your issue. Could you please check that? Looking forward to your reply, have a wonderful day !

Hi @Prasath I'm sorry for the inconvenience. I would like to inform you that in order to repel trick Ditto your Pokémon must be level 23 - 27. This because the max level of the other Pokémon is 22, therefore using a Pokémon with a level lower than 23 will make you encounter even all the other Pokémon that can be encountered in that route. To repel trick you can use two different team-setup, here below i'll explain you how both of them works: FIRST METHOD: Put in the first slot any Pokémon with the required level for the Repel trick. IT MUST BE FAINTED/DEAD Put in the second slot a Pokémon with Synchronize Ability of the nature you want, in this case you want Jolly therefore you will need to put a Pokémon with Synchronize Ability and Jolly Nature in the 2nd slot. THE SYNCHRONIZE POKèMON MUST BE ALIVE [spoiler=Method 1] SECOND METHOD: Put your Synchronize Pokémon with the required level fo rthe repel trick in the first slot. IT MUST BE ALIVE. [spoiler=Method 2] After you have setup your team, remember that there is not an estimated amount of repels necessary to make you find the Pokémon you want. It can be 10 repels or 30, as it is based on your luck. For further info and details, as well as where to get the Pokémon with Synchronize, you can check our REPEL TRICK GUIDE I hope the information provided was helpful, let me know if something is unclear and if you have any further questions. Have a wonderful day !

Hi @Btacon I'm sorry for the inconvenience. I would like to inform you that, unfortunately, you cannot transfer servers as of now due to the topic being closed (It was closed on May 1st, 2018) . Take also note that red/blue servers are now merged into Silver, therefore you cannot transfer your progress between Silver/Gold. If you would like to transfer servers, you would have to wait until the Admins open the topic again. For future reference, you can find the topic and the requirements here: SERVER TRANSFER TOPIC. Take note that, if the chance of transfer will be available again, there is not an estimated time for when it will happen. You can keep an eye out in the #announcements of our OFFICIAL PRO DISCORD for further announcements. Let me know if you have any further questions. Have a wonderful day !

Hi [uSER=1550928]@HugTheBug[/uSER] I'm sorry for the inconvenience. I would like to inform you that i've forwarded your issue to our Content Scripter team that will look into it. Could you please specify if this was befor or after the battle? Unfortunately, i cannot give you an estimated time for when it will be solved, please be patient in the while. I will update you through this thread as soon as the issue will be solved. Have a wonderful day !

Hi @coopersnell18 I'm sorry for the inconvenience. I would like to inform you that, after checking your account, it seems like you have 14 PP-UP. It is possible that there was a roll back due to a crash and you got back the PP you're talking about in your inventory. Could you please check that? Looking forward to your reply, have a wonderful day !

Hi @BADSora I'm sorry for the inconvenience. Unfortunantely, we are unable to de-evolve pokemon due to technical restraints. The only thing we can do is delevelling them or recover if they have been released due to a mistake. Quoting our EVOLUTION & DELEVELING MEGATHREAD: Also, unfortunately i cannot give you another Pokémon as this would be unfair towards all the other players that experienced a similar issue and accepted the fact we do not de-evolve or gift pokemon. I'm really sorry to disappoint you, but I hope you can understand. Let me know if you have any further questions, have a wonderful day !