Shinohara

Hi @Eleon12 I'm sorry for the inconvenience. I would like to inform you that the issue have been forwarded to our developer that will look into it. Unfortunately, i cannot give you an estimated time for when the issue will be solved, please be patient until that moment and remember that we are volunteers and we act in our own time. I will update you in this thread once this issue will be solved and we will also make an announce on our OFFICIAL PRO DISCORD once it will be fixed. Once again, we're sorry for the inconvenience. Have a wonderful day !

Hi @CrazyCatLord2 I'm sorry for the inconvenience. I would like to inform you that the issue have been forwarded to our developer that will look into it. Unfortunately, i cannot give you an estimated time for when the issue will be solved, please be patient until that moment and remember that we are volunteers and we act in our own time. I will update you in this thread once this issue will be solved and we will also make an announce on our OFFICIAL PRO DISCORD once it will be fixed. Once again, we're sorry for the inconvenience. Have a wonderful day !

Hi @DeadPhoenix I'm sorry for the inconvenience. I would like to inform you that the issue have been forwarded to our developer that will look into it. Unfortunately, i cannot give you an estimated time for when the issue will be solved, please be patient until that moment and remember that we are volunteers and we act in our own time. I will update you in this thread once this issue will be solved and we will also make an announce on our OFFICIAL PRO DISCORD once it will be fixed. Once again, we're sorry for the inconvenience. Have a wonderful day !

Hi @Rivenr0th I'm sorry for the inconvenience. I would like to inform you that i've forwarded the issue to our Content Scripter Team and they should have solved it. In order to proceed with the story, please heal your Pokémon at Viridian Pokencter and that should be able to help you with your situation. Looking forward to your reply, have a wonderful day!

Hi @JackDecoy I'm sorry for the inconvenience. I would like to inform you that the server are online and normally working. If you cannot access the game, could you please tell me what is the error you are experiencing? You can also attach a screenshot. Also, could you please try to totally reset, your router and internet connection and let me know if it works? If not, please check with the following questions. Looking forward to your reply, have a wonderful day !

Hi @CrazyCatLord2 I'm sorry for the inconvenience. I would like to inform you that the server are online and normally working. If you cannot access the game, could you please tell me what is the error you are experiencing? You can also attach a screenshot. Also, could you please try to totally reset, your router and internet connection and let me know if it works? If not, please check with the following questions. Looking forward to your reply, have a wonderful day !

Hi @Hangather I'm sorry for the inconvenience. I would like to inform you that in order to update your client you have to do the following: Delete all the PRO Files that you have (.zip and remaining files too). Then download CCLEANER and run it to make sure to delete anything else. Restart your computer/device Download again the game from HERE It is important to download the game from our website instead of third party websites as the one from third party websites may not be secure/updated. Do note that sometimes, if you have a smartphone, a restart of your device may be required in order to install the application. Let me know if you have been successful in solving your issue and if you have any further questions. Have a wonderful day !

Hi @Eth4rnal I'm sorry for the inconvenience. It seems like you're playing on a wrong resolution that makes things a bit stretched or put them outside the display. It might be caused by the curve screen of the s7 edge. Could you please try to change the resolution of your smartphone and see if it solves your issue? Also, i would suggest you to try to the following in case you're not able to solve it through resolution change: Delete all the old files or PRO Restart your Phone Download another browser on your smartphone and then try to download again the game from our PRO DOWNLOAD PAGE Please, let me know if you have been able to solve your issue and if you have any further questions. Have a wonderful day !

Hi @peynirekmek I'm sorry for the inconvenience. Could you please try to type the name of the map in the "search" part and see if you can find those map's spawn in this way? Looking forward to your reply, have a wonderful day !

Hi @darkpiece2002 I'm sorry for the inconvenience. I would like to inform you as first that you didn't experience any bug, but you simply activated the wrong item. Do note that that BMS/Black Medallion and MS (Membership Medallion) are two different items with two different effects: Black Medallion/BMS : Raises the chance to encounter a Pokémon with its hidden ability as ability from 5% to 25%. Membership Medallion/MS: Active a Membership on your account, which permit you to use the following bonus: 50% experience-gain bonus. 100% increase to the money-yield rate. Membership Exclusive Pokemon and Areas Further info about the membership medallion can be found here: MEMBERSHIP BENEFITS It is also good note that your trainer card will tell you only if you have a membership active, but not a black medallion boost. Also, on the top-left corner of you displayer, when you have a Membership active a red star icon will appear. Instead, using a Black Medallion will make appear a black-item icon, as you can see in your screenshot. Do note that you can obtain a Membership Medallion through the coins shop, by donating, or buying it from other players as well using the in-game trade chat or the FORUM TRADE ZONE of your server. As this is not a bug but you've simply used the wrong item, we cannot refund you of your used poke balls, i'm sorry to disappoint you. I hope the information provided was helpful, let me know if you have any further questions. Have a wonderful day !

Hi @Jhackzy I'm sorry for the inconvenience. The servers were down due to technical difficulties. You should now be able to log on again. Could you please check that? Looking forward to your reply, have a wonderful day !

Hi @Kurosakigoku I'm sorry for the inconvenience. Please ensure you've checked each receptor, if it is not in the two in Giovanni’s room, there is a receptor on the other side of B4F and two on B3F. -[/hr] Si Evoli (Eevee) n'est pas dans une des deux cuves (receptors) se trouvant dans la pièce de Giovanni, il se peut qu'Evoli (Eevee) se trouve dans une autre cuve (receptors) : une dans la pièce B4F et deux dans la pièce B3F. Peux-tu aller vérifier si il ne se trouve pas dans l'une de ces cuves (receptors Iyou need further help with the Kanto story, feel free to check out our Kanto Walkthrough. Looking forward to your reply, have a wonderful day !

Hi @SaGE006 I'm sorry for the inconvenience. I would like to inform you as first that when you receive a region-blocked Pokémon you should receive a warn that tell you about that, therefore that is not a scam but the system is developed in a way that you can trade region-locked pokemon. However, if interested and you can provide a evidenmce that the user which you traded with agree with what you say, then i can forward it to our trade moderator that will look into it. Keep in mind that it is always good to pay attention while trading, as warn gets issued and they are important to read. Have a wonderful day !

Hi @brunoblazer6 I'm sorry for the inconvenience. Could you please try to use JoyToKey to configure your controller and test if it solves your issue? Looking forward to your reply, have a wonderful day !

Hi @soydark I'm sorry for the inconvenience. I would like to inform you that in order to take the ticket for the SS Anne you have to head north of Cerulean City and reach route 25. From there, enter Bill house and interact with him. He will ask you to find his book, that you is located under his pillow. After you have given Bill his book, he will reward you with the ticket for the SS Anne that you can use to enter the SS Anne Ship/Boat. I hope the information given was helpful, let me know if something is unclear and if you have any further questions. Have a wonderful day !

Hi @Plucas1 I'm sorry for the inconvenience. The servers were down due to technical difficulties. You should now be able to log on again. Could you please check that? Looking forward to your reply, have a wonderful day !

Hi @McArticolo31 I'm sorry for the inconvenience. The servers were down due to technical difficulties. You should now be able to log on again. Could you please check that? Looking forward to your reply, have a wonderful day !

Hi @Kefy I'm sorry for the inconvenience. I would like to inform you that we've checked the Suspicious Bot and i can assure you there are no errors related to the cooldown. The only thing that may have caused that is that you accidentally pressed spacebar/interact with the NPC due to a mistake. Unfortunately, as there is no issue in the boss, we cannot offer further support about this case, i'm sorry for the inconvenience. Please, let me know if there is something unclear and if you have any further questions. Have a wonderful day !

Hi @rawside86 I'm sorry for the inconvenience. The server is currently down due to some technical difficulties. We are aware of this issue and it has been forwarded to the relevant parties. Unfortunately, i am unable to give an estimated time as to when the servers will be up once again. Please do note that we're always trying to improve our server stability, but it isn't perfect and can sometimes still result to a crash. Also, please refrain from asking regarding server status here as it goes against the general support rules. An announcement on our OFFICIAL PRO DISCORD will be made once this issue has been resolved. You can check server status by doing ^up in #bot-commands in our Discord. As this is a known issue, and I can’t offer you much of a fix as of now, I’ll now be locking this thread.

Hi @TeamRocketBoss I'm sorry for the inconvenience. I was not able to replicate the error and i could teach Flamethrower, through level-up, to my Growlithe without any issue. It is possible that you are experiencing an error that happen sometimes when you try to teach your Pokémon a move or it try to learn it through level up. To fix that, could you please try the following procedure and see if it fixes your error: Delete all the PRO Files that you have (.zip and remaining files too). Then download CCLEANER and run it to make sure to delete anything else. Restart your computer/device Download again the game from HERE After you've downloaded again the latest client, please interact with a Move Relearner and pay 2000 pokedollars to teach again the move to your Pokémon You can find the Move Relearner in the following locations: Kanto - Cerulean City; Saffron City; Tutor Heaven Johto - Goldenrod City; Blackthorn City Hoenn - Slateport City marketplace; Sootopolis City Sinnoh - Snowpoint City and Hearthome City Please, let me know if you have been successful in solving your issue and if you have any further questions. Have a wonderful day !

I'm really happy to see that your issue has been solved. If you have any further questions, please don't hesitate to ask. With that said, i will now close the thread. Have a wonderful day !

Hi @Riffen I'm sorry for the inconvenience. I would like to inform you that, unfortunately, you cannot transfer servers as of now due to the topic being closed (It was closed on May 1st, 2018) . If you would like to transfer servers, you would have to wait until the Admins open the topic again. For future reference, you can find the topic and the requirements here: SERVER TRANSFER TOPIC. Take note that, if the chance of transfer will be available again, there is not an estimated time for when it will happen. You can keep an eye out in the #announcements of our OFFICIAL PRO DISCORD for further announcements. Let me know if you have any further questions. Have a wonderful day !

Hi @Nowfingerless I'm sorry for the inconvenience. I would like to inform you that i've forwarded your issue to our Developer that will look into it to see if that's a bug and that can be fixed or not. Unfortunately, i cannot give you an estimated time for when the investigation will be finished, please be patient in the while and remember that PRO Staff are volunteers and act in their own time. I will update you through this thread as soon as the issue will be looked into. Please, stay tuned on our OFFICIAL DISCORD for further announcements. Have a wonderful day !

I'm really happy to see that your issue has been solved. If you have any further questions, please don't hesitate to ask. With that said, i will now close the thread. Have a wonderful day !

Hi @thanosdada I'm sorry for the inconvenience. I would like to inform you as first that we are currently investigating the travel-system in order to check if there is for real any bug. However, do note that if any bug on Pokemon Revolution Online would exists and someone would intentionally abuse of that, it would lead to punishments as bug-abusing is strictly forbidden. Quoting our rules: Also, do note that if you should experience someone bug-abusing, or breaking any other rule, you are able to report it by creating a thread in the REPORT CENTER With that said, please do note that the Transit/Ticket Pass is the only legit way to makes your travels free, and you can obtain one by buying it from the ticket-vendors you find in the Goldenrod & Saffron Station and in the Transmat Station at the following prices: 100,000 - 7days 175,000 - 14days 240,000 - 21days 300,000 - 28 days As your question have been answered and information given, i will now close the thread as no further support on the topic is required. Have a wonderful day !