Shinohara

Hi @Joo593 I'm sorry for the inconvenience. As first, i would like to tell you that the system has been developed in a way that you can release and respawn your legendary only once, as announced on our OFFICIAL PRO DISCORD . The reason of why you could not respawn Jirachi or Genesect was because you had released them once, respawned them and then released them again. The system has been made in this way because Nikola should not work as a reroll-ticket and should not be abused in any way, for example like you tried to do using it as a reroll ticket. With that said, i have recovered your Genesect and Jirachi, the one first one you ever caught, however keep in mind that if that should happen again you will permanently lose the legendary pokemon released and we won't recover them anymore as the system has been developed in a way to prevent any kind of abuse. I hope what has been said has been clear, please let me know if you have any further questions. Have a wonderful day!

Hi @Bonciak I'm sorry for the inconvenience. After checking your account it seems like you have battled already Symphonia and this should be the reason of why you should not be able to see her again. Could you please try to continue the quest by battling Indragiri in the Ilex Forest (top right)? Remember that to battle him you need a Illumise OT. Looking forward to your reply, have a wonderful day!

Hi @TheoRT I'm sorry for the inconvenience and the delay. The servers were down due to technical difficulties. However you should now be able to log on again. Also, please refrain from asking regarding server status here as it is against the General Support Rules. As the issue has been solved, i will now close the thread. Have a wonderful day !

Hi @timeboy I'm sorry for the inconvenience. Could you please try to follow this video-walkthrough and see if you are able to obtain the micle berry? Remember that if you hit the same sound twice, your sequence resets. Try to activate each sound once. Looking forward to your reply, have a wonderful day!

Hi [uSER=2207764]@BabyPika[/uSER] I'm sorry for the inconvenience. I would like to inform you that you have two methods you can use in order to repel trick: The differences are the following: In the first method you use two Pokémon: the first one must be fainted and need to have the required level to repel trick, and the second one must be alive with synchronize ability in order to have 50% to have the nature you want. In the second method you use only one Pokémon that have both the required level and synchronize ability. The False Swiper Pokémon is not a must, you can use it or you can decide to not use that, it is used just to bring the Pokémon to 1 hp. I hope this was easier to understand, let me know if there is something that is still unclear. Have a wonderful day !

Hi [uSER=399233]@BashFick[/uSER] Thank you for your patience. I would like to inform you that, as you have noticed, your Togekiss Mint Mount has been removed and the Togekiss Cotton Candy Mount one has been added to your account. I'm really happy to see that your issue has been solved. If you have any further questions, please don't hesitate to ask. With that said, I will now proceed in closing the thread as the issue has been solved. Have a wonderful day !

Hi @carcu I'm sorry for the inconvenience. Could you please go ahead and change your password from the WEBSITE - PASSWORD CHANGE, ensuring that it is alphanumerical (characters from a to z and from 0 to 9) and check if it solves your issue? It's important to change the password on the website rather on the forum because changing the website one should automatically change the forum one as well. Looking forward to your reply, have a wonderful day

I'm really happy to see that your issue has been solved. If you have any further questions, please don't hesitate to ask. With that said, i will now close the thread. Have a wonderful day !

Hi @RafArnaldi I'm sorry for the inconvenience. Could you please try to totally reset your router and internet connection and let me know if it solves your issue? If not, please check with the following questions. Looking forward to your reply, have a wonderful day !

Hi @LasagnaBeach I'm sorry for the inconvenience. I would like to inform you that, unfortunately, some waterfalls ingame can not be passed through yet. However, don't worry, in the are above the waterfall there is nothing to do and there are no hidden items. Unfortunately, i cannot give you an estimated time for when all the waterfall that should be accessible will be fixed. However, when everything will be added/fixed we will make an announce on our OFFICIAL PRO DISCORD. I hope the information given was helpful, let me know if you have any further questions. Have a wonderful day !

Hi @Rem7442 I'm sorry for the inconvenience. Could you please try to follow this video-walkthrought guide and let me know if you are able to get the gracidea flower? In alternative you can follow one the guide made from our players: SHAYMIN QUEST Please, let me know if you have been able to solve your issue and if you have any further questions. Have a wonderful day!

Hi [uSER=399233]@BashFick[/uSER] I'm sorry for the inconvenience. I would like to inform you that, after discussing it within the staff team, we have decided to offer the chance to change such mount in case an error in selecting the mount has been made while purchasing it. I have forwarded your request to our admins that will perform the change of the mount as soon as possible. Please, remember that there is not any estimated time as for when it will be changed as staff members act in their own time. We will inform you as soon as the mount will be traded, please be patient in the while and let me know if you should have any further questions. Have a wonderful day!

Hi @TheJayEagle I'm sorry for the inconvenience. Unfortunately i'm sorry to inform you that Max Revives are not coded in PRO and therefore have no effect, which means they will not restore your Pokemon's health. However, you can trade the Max Revive that you own with Revival Herbs, which are coded and do the exact same thing. In order to do that, you need to go to Celadon Department Store 1F and exchange them. I hope the information given provided some clarification, please let me know if you have any further questions. Have a wonderful day!

Hi @Pasoca I'm sorry for the inconvenience. Could you please try to follow the here below procedure and tell me if it solves your issue: Delete/Unistall the old client of PRO and delete all the remaining files Download the latest client from PRO WEBSITE DOWNLOAD Do note that sometimes a restart of your device may be required in order to delete/install the application. Looking forward to your reply, have a wonderful day!

Hi @BesttSpecter I'm sorry for the inconvenience. Could you please try to follow this video-walkthrough and see if you are able to obtain the micle berry? Looking forward to your reply, have a wonderful day!

Hi @Abdul92 I'm sorry for the inconvenience. I would like to inform you that you are able to obtain Giga Impact in the Celadon Gamecorner Stairs for 30,000 pokedollars. Also, do note that you are able to check where all the TMs, HMs and Move Tutors are located by checking our TMs/HMs & Move Tutor GUIDE I hope the information given provided some clarification, please let me know if you have any further questions. Have a wonderful day!

Hi @Dani1122 I'm sorry for the inconvenienice. I would like to inform you that Nikola is the only way to make a legendary spawn again once you disconnect, crash or kill it in a battle. Unfortunately, i cannot respawn Shaymin for you since, if we respawn it for you, it would be unfair to the others that accepted the fact they have to beat Nikola in order to have another chance to catch a legendary after a crash/disconnection, regardless of on our end or theirs, or if they killed/ran from it. Therefore, if you would like to have another chance to catch Shaymin you will have to fight Nikola and beat him. Nikola can be found in the Unknown Place, located in the Trainer valley. You can check our guide to see how to reach him : TRAINER VALLEY GUIDE I'm sorry to disappoint you but i hope you can understand. Let me know if something is unclear and if you have any further questions, have a wonderful day !

Hi @Cholaibo I'm sorry for the inconvenienice. I would like to inform you that Nikola is the only way to make a legendary spawn again once you disconnect, crash or kill it in a battle. Unfortunately, i cannot respawn Shaymin for you since, if we respawn it for you, it would be unfair to the others that accepted the fact they have to beat Nikola in order to have another chance to catch a legendary after a crash/disconnection, regardless of on our end or theirs, or if they killed/ran from it. Therefore, if you would like to have another chance to catch Shaymin you will have to fight Nikola and beat him. Nikola can be found in the Unknown Place, located in the Trainer valley. You can check our guide to see how to reach him : TRAINER VALLEY GUIDE I'm sorry to disappoint you but i hope you can understand. Let me know if something is unclear and if you have any further questions, have a wonderful day !

Hi @Lynielzak I'm sorry for the inconvenience and the delay. The servers were down due to technical difficulties. However you should now be able to log on again. Also, please refrain from asking regarding server status here as it is against the General Support Rules. As the issue has been solved, i will now close the thread. Have a wonderful day !

Hi [uSER=2207764]@BabyPika[/uSER] I'm sorry for the inconvenience. I would like to inform you that in order to know how to complete the shaymin quest you can follow the walkthrough of one of our players: You can find the Walkthrough-guide here: I hope the information given provided some clarification, please let me know if you have any further questions. Have a wonderful day!

Hi @SaberKanade I'm sorry for the inconvenience. As your friend has an already existing thread made from him, please tell him to reply there as we have to help him directly and we do not offer support through third parties. As he has to reply on this own thread, i will now proceed in closing this thread, please tell your friend to reply on his own thread. Have a wonderful day!

Hi @Assassin1PH I'm sorry for the inconvenience. I would like to inform you that in order to check where each boss is located you have two ways: Uuse the command ^boss on our OFFICIAL PRO DISCORD Check our PRO WIKI BOSSES PAGE Unfortunately the forum guides are outdated as of now and therefore it is really not suggested to use them for the moment. I hope the information given provided some clarification, please let me know if you have any further questions. Have a wonderful day!

Hi [uSER=777694]@Od4nobunaga[/uSER] I'm sorry for the inconvenience. I would like to inform you that we are aware of the issue and it has been forwarded to the relevant parties. The entire movepool/set learnt through level up will be added in the game as soon as possible, most likely today or tomorrow as stated from our developer, our we cannot guarantee the estimated time. Once it will be added and the issue will be solved we will make an announcement on our OFFICIAL PRO DISCORD in order to notify all of our community of the change. I hope the information given provided some clarification, please let me know if you have any further questions. Have a wonderful day!

I'm really happy to see that your issue has been solved. If you have any further questions, please don't hesitate to ask. With that said, i will now close the thread. Have a wonderful day !

Hi @MinaboUzunami I'm sorry for the inconvenience. After checking your account it seems like you're missing the Route 3 egg. Could you please check it? Looking forward to your reply, have a wonderful day!