Aghanim

Hello there! My apologies for the inconvenience. I would like to inform you that the NPC that gives you the ticket to enter the ship SS.Anne is at route 25 and you might need to go back there to get the ticket from him. His name is Bill and he lives in a house in route 25, you need to help him to find his book (which is present under his pillow) and then he will give you the ticket for helping him. HERE is a kanto complete walkthrough in case you get stuck again. Let me know if I have answered the question correctly. Deep Regards. - Aghanim.

Hello there! My apologies for the inconvenience. The issue has been forwarded to the relevant parties, please be patient while it is being looked into. Thank you for your patience! and have a nice day! Deep Regards. - Aghanim.

Hello there! We apologize for the inconvenience. As of now, there has been only the distribution of the free safari for the members who helped with testing and the other rewards have not been given yet. To know when they will be given, feel free to join our DISCORD SERVER. Let me know if you have further questions. Deep Regards. - Aghanim.

Hello there! We are sorry for the inconvenience you might be facing. Could you please explain what is the problem that you are experiencing at the moment? If we do not know the problem, there is no way to help you. If you mean the servers being unstable and crashing all the time, it is being looked into and will be solved when we are able to find what is the issue. You will know when the servers become stable in the DISCORD SERVER. Looking forward for a reply! Deep Regards. - Aghanim.

Hello there! I'm glad that the problem has been solved. I shall now lock the topic, feel free to make a new one incase of need. Have a nice day! Deep Regards - Aghanim.

Hello there! Itseems to have been fixed in your account now, could you please check this? Let me know if you have further questions. Deep Regards - Aghanim.

Hello there! We apologize for the inconvenience. Itseems as though you have completed everything, could you go out of the house and check if latios/latias is there and it is not blocked? If it is, let me know, also try talking to the reporters again and try again, it might work. Let me know with a reply to this post! Deep Regards. - Aghanim.

Hello there! This is a well-known bug and the fix of this may take some time as we are currently working on more important things to solve. When this bug is solved, it will be present in the UPDATE LOGS and you will be able to know when it is solved. Thank you for reporting this. Let me know if you have further questions. Deep Regards. - Aghanim.

Hello there! We apologize for the inconvenience. Unfotunately, I am unable to replicate this error. This could be caused due to the use of a proxy, please try disconnecting from it and trying again. Also, it could be caused from the use of public internet networks (college/work) try using a private network and see if its solved. Finally, it could be caused by your internet just being too slow to be able to load the map before you are able to enter into the map. unfortunately, if thats the case, you might need a faster network. and about the safari exclusive area, theres a bug that allows you to go into the safari exclusive area but you can't get the spawns of it unless you have MS and after checking your account, i see that you do not have MS. Please, get MS and try again to see if it works. Let me know with a reply if this helped/didnt. Deep Regards. - Aghanim.

Hello there! We apologize for the inconvenience. I was unable to replicate this bug. Could you please try to perform a clean installation of the game? To do so, delete all the files of the game including apks/compressed and then clear the cache of your device and reinstalling from HERE. Let me know if that fixed the bug. Deep Regards. - Aghanim.

Hello there! We apologize for the inconvenience. Your anger and frustration is well noticed. However, the game is in BETA and the server are in-fact unstable, it is being made so that when you battle the suspicious bot and if the server crashes, you would be able to battle the suspicious bot again, that is what walross meant in the screenshot you have provided. That is potentially the best solution we could offer for this problem, as server are infact unstable and it is also being looked upon. That is why they make suggestions about not battling bosses/PvP at certain times in the discord server. As provided in the Common Issues thread : Please do note that we cannot refund you the money as it would be unfair for other players who were affected by the crash and we do not have logs as to prove it. Let me know if you have further questions. Deep Regards. - Aghanim.

Hello there! We apologize for the inconvenience. Thank you for reporting this bug and it has been forwarded to the concerned authority, I will let you know when and if the download links are doing to be fixed/replaced. As of now, you might need to use a VPN and try the mediafire download and test if you're able to install it. Let me know if you are able to install it. Deep Regards. - Aghanim.

Hello there! My apologies for the inconvenience. Unfortunately, there is nothing that can be done about the situation because the game is still in BETA and crashes happen, its hard to stop them and we apologize for this. With that being said, I will quote from the Common Issues thread. Also, during scheduled downtimes, you are notified in the DISCORD SERVER and if the crash was on your end, please do read the quote below for possible solutions. I hope the crashes stop after you have done these steps, let me know if they continue. Although, this is most probably the servers, as they were had crashed 20mins before you made this post. Let me know if you have futher questions. Deep Regards. - Aghanim.

Hello there! I'm glad to hear that the problem has been solved. I shall now lock the topic, feel free to make a new one in case of need. Have a nice day!! Deep Regards. - Aghanim.

Hello there! My apologies for the inconvenience. As said, this issue has been forwarded to the concerned staff and will be rectified in the future when time is available. As of now, we are working on more important things to do, and it will be in the to-do list of the concerned staff. Thank to for reporting this. Locking the topic as it has been solved, feel free to make a new one in case of need. Have a nice day! Deep Regards. - Aghanim.

Hello there! We apologize for the inconvenience. I would like to inform you that i have recovered the excadrill. However, it is not possible to recover the Choice Scarf along with it, as it is lost. Also, as bhimoso mentioned above, you would need to use the RESTORE POKEMON subforum in the future. Locked as solved, feel free to make a new one in case of need. Have a nice day!!! Deep Regards. - Aghanim.

Hello there! I apologize for the inconvenience and the late response. I would like to inform you that the error is well known and seems widespread. However, the solution is not. We do recommend players to reinstall the game by deleting all old files (including apks/.zip) and clearing the cache and installing it again HERE and then trying it out again. Once again, we apologize for the inconvenience and hope the issue is fixed after you complete those steps. Deep Regards. - Aghanim.

Hello there! We apologize for the inconvenience. The issue has been forwarded to the relevant staff members, please be patient until they are able to solve it. Deep Regards. - Aghanim.

Hello there! I will lock the topic as it has been solved in-game, feel free to make a new one in case of need. Also, remember to use the Evolution Megathread in the future for evolution help, it keeps the forums more organized. Have a nice day! Deep Regards. - Aghanim.

Hello there! Welcome to the wonderful world of PRO! Hope you enjoy your time here. - Aghanim.

Hello there! I'm glad to hear that the problem has been solved. I shall now lock the topic, feel free to make a new one, in case of need. Have a nice day! deep Regards. - Aghanim.

Hello there! I had asked you for a screenshot of the error you have seen, HERE is a guide on how to post an image in the forums. Looking forward to see the error! Deep Regards. - Aghanim.

Hello there! My apologies for the inconvenience and the delayed response. I'm glad to hear that the problem has been solved. I shall now lock the topic, feel free to make a new one in case of need. Have a nice day! Deep Regards. - Aghanim.

Hello there! We apologize for the inconvenience. I have contacted the staff who can help you with the problem, please be patient until they are able to aid you with it. Deep Regards. - Aghanim.

Hello there! You can clear it by using an application like Ccleaner and I needed a screenshot of the error it shows now while you try to download the game. Looking forward for a reply! Deep Regards. - Aghanim.