Juliph

Hi and welcome to PRO :)

Hi there, [uSER=1684656]Cartidu06[/uSER] To start off I would like to say congratulations on placing 1st. To address your question. Currently we have not given out the rewards to the winners of the Christmas Raffle Event. However this does not mean you won't receive your reward. You will receive an In-Game notifications when you have been rewarded. Sorry for the delay but I hope this clears somethings up for you. If you have anymore questions or concerns please let me know here! Looking forward to your reply :) Kindest Regards, Juliph

Welcome !!!

Welcome! my advice is save up your money :P

I am glad to see my answer was of help to you. With that being said I will now be locking this thread. If you have anymore questions in the future, please do not hesitate to create another thread and I will be happy to assist you :) Have a Wonderful Day! Kind Regards, Juliph

I am glad to see everything is well. With that being said I will now be locking this thread. If you have anymore questions in the future, please do not hesitate to create another thread and I will be happy to assist you :) Have a Wonderful Day! Kind Regards, Juliph

Hi there, @Goldish I am sorry for the inconvenience that you are experiencing. To address your issue, Rotom only spawns in Mt. Coronet if you meet the requirement needed which is being the Sinnoh League Champion. Once you have defeated the Sinnoh League, you may head back to Mt.Coronet and encounter Rotom. I hope this answer helps you! If you have anymore questions or concerns please let me know here. Looking forward to your reply :) Kindest Regards, Juliph

Hi there, @RedCandle I am sorry for the inconvenience that you are experiencing. Unfortunately, the move Hone Claws is not coded correctly as yet, I cannot give you an ETA on when this move will be correctly coded for use. I would like to Thank you for taking time to report this and bringing it to our attention. Hone Claws will now be added to the List of broken moves and abilities. Please, continue to report any moves or abilities that aren't working correctly and not listed in the link above, as it helps a lot. I hope this answer helps you! If you have anymore questions or concerns please let me know here. Looking forward to your reply :) Kindest Regards, Juliph

Farewell Salt. You will be missed immensely. Take care of yourself Your Friend Forever, Juliph

Hi there, @Calleigh I am sorry for the inconvenience you are experiencing. To address your issue I have mailed you an item called Magic Mirror, it is an item that allows you to customize your character. You can obtain the item by going to the mailbox outside of any Pokemon Center. Please let me know if you receive this item. Looking forward to your reply :) Kindest Regard, Juliph

Hi there, @yoda2324 I am sorry for the inconvenience that you are experiencing. Unfortunately, you will not be able to recover the 260ish point Pokemon that you lost in the Bug Contest due to the server crashing or the money you lost due to using Nurse Joy. This is due to our Policy stated in the Common Issues Thread.. If you have further questions please refer to the Common Issues Thread down below. Common Issue Thread I know it is unfortunate but nothing can be done in regard to this situation. However, You may continue the story normally. With that said I will now be closing this thread. If you have anymore questions or concerns, please do not hesitate to create another thread and I will be happy to assist you :) Have a wonderful day! Deepest Regards, Juliph

I am glad to see your question has been answered. With that being said I will now be locking this thread. If you have anymore questions in the future, please do not hesitate to create another thread and I will be happy to assist you :) Have a Wonderful Day! Kind Regards, Juliph

Hi there, @Syllv Unfortunately, We do not offer a progress reset service unless you have very anomalous circumstances that would otherwise force our hand in the matter. I know this is unfortunate but we cannot help you in regard to this situation. I you have any other question or concerns feel free to let me know here! Looking forward to your reply :) Kindest Regards, Juliph

NIce work. I enjoy your art.

Hi there, @Aquanttys I am sorry for the inconvenience you are experiencing. As I said in the other forum post, since your account has just been created, I can help reset your progress so that you may indeed customize your character. If you are interested in this solution please let me know here! Looking forward to your reply :) Deepest Regards, Juliph

Please create a separate topic and I will be happy assist you. ~ Juliph

Hi there, @ghostfrost I would like to say sorry for the inconvenience that you are experiencing, The bug is a very rare and does not happen very often. Fortunately, I am pleased to say, I can reset your progress on the gold server as a solution. If you are interested in this, please let me know here. Looking forward to your reply! Kindest Regards, Juliph

Hi there again :) Can you confirm for me that you did try the options down below: Looking forward to your reply ~ Juliph

Hi there, @flaype I am sorry for the inconvenience you are experiencing. To address your issue, could you please try to restart and reset your router and internet connection? If that does not work, please check with the following questions and see if they can solve your problem. Looking forward to your reply :) Deepest Regards, Juliph

I am glad to see your question has been answered. With that being said I will now be locking this thread. If you have anymore questions in the future, please do not hesitate to create another thread and I will be happy to assist you :) Have a Wonderful Day! Kind Regards, Juliph

Hi there, @AlvesV I would like to say sorry for the inconvenience you are experiencing. To address your issue, could please try the options that I have below for you. Please let me know if any of those options options help you with your problem. Looking forward to your reply :) Kindest Regards, Juliph

Hello and welcome :)

Hi there, @Malisith I am sorry for the inconvenience you are experiencing. Unfortunately we cannot recover your lost Xmax Vulpix due to the Ghost Disconnect. This is due to our Policy stated in the Common Issues Thread.. If you have further questions please refer to the Common Issues Thread down below. Common Issue Thread I know it is unfortunate but nothing can be done in regard to this situation. With that said I will now be closing this thread. If you have anymore questions or concerns, please do not hesitate to create another thread and I will be happy to assist you :) Have a wonderful day! Deepest Regards, Juliph

Hello and welcome to our family :P

Hi there, @coopersnell18 Currently the servers are down due a maintenance update. Unfortunately there is no estimated time for when the server will be back up. You can join the Pro Official Discord for live updates as to when the server will be back up. I know it's inconvenient but all I ask is for your patiences. For future reference I hope this answer helps. With that said I will now be closing this thread. If you have anymore questions do not hesitate to create another thread. It would be my pleasure help you again. Deepest Regards, Juliph