Livana

Hello @Skilly I am sorry for the inconvenience. Unforuntantly we cannot de-evolve Blissey back into Chansey, The services we offer are listed in evolution and deleveling request mega-thread and states the below As this has been resolved, I will now lock this thread. Have a lovely day. Kind regards, Livana.

Hello [uSER=2174990]@chrisjke[/uSER] I have deleveled your Gabite for you, please try to be careful next time. For future reference, if you need help with any Evolution / Deleveling, please use the Evolution & Deleveling mega-thread next time. As this has been resolved I will now lock this thread. Have a lovely day. Kind regards, Livana.

Hello @sammdoun, I am glad it worked out for you, as this has been resolved, I will now lock this thread. Have a wonderful day. Kind regards, Livana.

Hello @DKLexZ, I am sorry for the inconvenience caused. Our developers are aware of this bug. Fortunately, they have already patched a fix and all pokemon lost this way and are still recoverable. However, developers must recover each pokemon lost this way manually. Please be patient in the meantime and remember that there is no estimated time as to when we will be able to provide you with any news about this specific case as it might take a bit. Please let me know if you have more questions or concerns regarding this issue. Kind regards, Livana.

Hello @xmonts, I am sorry for the inconvenience caused. Could you please try interacting with the TV in your house in Littleroot town and please let me know what it says. Looking forward to your reply. Kind regards, Livana.

Hello @Nonyuuge, I am sorry for the inconvenience caused. Our developers are aware of this bug. Fortunately, they have already patched a fix and all pokemon lost this way and are still recoverable. However, developers must recover each pokemon lost this way manually. Please be patient in the meantime and remember that there is no estimated time as to when we will be able to provide you with any news about this specific case as it might take a bit. Please let me know if you have more questions or concerns regarding this issue. Kind regards, Livana.

Hello @Epirus, I am sorry for the inconvenience caused. Our Developers are currently looking into this. however, please be aware that there is no eta when this will be fixed, we will inform you as soon as we have any information about that. If you have any further questions or concerns, please feel free to ask. Kind regards, Livana.

Hello @BasVonSpace I am sorry for the inconvenience caused. Our developers are aware of this bug. Fortunately, they have already patched a fix and all pokemon lost this way and are still recoverable. However, developers must recover each pokemon lost this way manually. Please be patient in the meantime and remember that there is no estimated time as to when we will be able to provide you with any news about this specific case as it might take a bit. Please let me know if you have more questions or concerns regarding this issue. Kind regards, Livana.

Hello @Juicyu I am sorry for the inconvenience caused. I have checked our tools and can see you only have 115 caught Kanto data, you will need to acquire 120 caught Kanto data to be able to travel to Trainers Valley. For any further information about Trainers Valley, please take a look at the link below. Trainers Valley Guide If you have any questions, please feel free to ask. Kind regards, Livana.

Hello @Nagatsui I am sorry for the inconvenience caused. I have restored your Metagross for you, please try to be careful next time. For future reference if you need help with any pokemon being restored, please use the RESTORE POKEMON MEGATHREAD next time. As this has been resolved I will now lock this thread. Have a lovely day. Kind regards, Livana.

Hello @sammdoun I am sorry for the inconvenience caused. could you please try the following to see if they help you evolve your Gligar. ‣ Restart your client. ‣ Completely close and re-open your client. ‣ Let the pokemon faint, close the client and re-open, battle a pokemon. ‣ Lower its happiness, raise it and try to evolve then. Please let me know if any of the above help, Looking forward to your reply. Kind regards, Livana.

Hello @Bluegg, I am glad this has been solved, as this is now resolved I will lock this thread. Have a lovely day, Kind regards, Livana.

Hello @Bluegg I am sorry for the inconvenience caused. I have gone ahead and de-leveled your Riolu, could you please try the following to see if they help you evolve your Riolu. ‣ Restart your client. ‣ Completely close and re-open your client. ‣ Let the pokemon faint, close the client and re-open, battle a pokemon. ‣ Lower its happiness, raise it and try to evolve then. Please let me know if any of the above help, Looking forward to your reply. Kind regards, Livana.

Hello @DeIta, As this has been resolved, I will now lock this thread. Kind regards, Livana.

Hello @DeIta, I am sorry for the inconvenience caused, For you to be able to travel to Birth Island, you will need to be the Champion of Sinnoh, once you have done so, you will then be able to use the Mysterious Captian to then travel to Birth Island. I hope this information helps. Kind regards, Livana.

Hello @Maros1010, I have deleveled your Tyrunt for you, please try to be careful next time. For future reference, if you need help with any Evolution / Deleveling, please use the Evolution & Deleveling mega thread next time. As this has been resolved I will now lock this thread. Have a lovely day. Kind regards, Livana.

Hello @lokigodofchaos, I am sorry for the inconvenience caused. I have gone ahead and de-leveled your Eevee for you, for future reference, if you need help with any Evolution / Deleveling, please use the Evolution & Deleveling mega thread next time. If you are trying to evolve your Eevee into a Glaceon you will need to do so by leveling up in either the Low Tides Room or on Route 217. Please let me know if that helps. Looking forward to your reply. Kind regards, Livana.

Hello @travorisac, I have deleveled your Gabite for you, please try to be careful next time. For future reference, if you need help with any Evolution / Deleveling, please use the Evolution & Deleveling mega thread next time. As this has been resolved I will now lock this thread. Have a lovely day. Kind regards, Livana.

Hello @TypowySeba6m, I am sorry for the inconvenience caused. Could you please try using the reset link below via a smartphone, different browser and or using incognito mode. PASSWORD RESET LINK Please note that password reset links expire after 4 hours. Please let me know if this helps or not. Looking forward to your reply. Kind regards, Livana.

Hello @noedelslak, I am sorry for the inconvenience caused. If you are receiving the error of "Invalid username/password" please follow the link below to change your password. PASSWORD RESET making sure it is alphanumerical (characters from a to z and from 0 to 9). please feel free to take a look at the merge megathread for any merge related FAQ - MERGE MEGATHREAD. If you have any further questions, feel free to ask Kind regards, Livana.

Hello @yomismo2, could you please go back and check if Azelf is there. If not could you please provide me with a screenshot. Looking forward to your reply. Kind regards, Livana.

Hello @yomismo2. I am sorry for the inconvenience caused. Could you please make your way back to Lake Valor, the Guardian should appear for you now. Please let me know if it appears or not. Looking forward to your reply. Kind regards, Livana.

Hello @laron, I am happy to hear the suggestions above helped you. As this has now been resolved, I will now lock this thread. Have a lovely day. Kind regards, Livana.

Hello @SirZ0ney, No problem at all, more than happy to help! As this has been resolved, I will now lock this thread. Have a lovely day. Kind regards, Livana.

Hello @SirZ0ney, I am sorry for the inconvenience caused. After checking your variables, it seems you missed the 2nd key which is underneath the pillow on the bed in "Abandonded ship 1F room 1". [spoiler=Key 2] Could you please go back there and check whether or not the key is there. Looking forward to your reply. Kind regards, Livana.