Maisa

Hi @MunMun I'm glad you were able to participate now. I'll be locking this thread now seeing as the issue has been resolved. If you need help or if this happens again in the future, please feel free to create a new thread. Thanks and have a great day!

Hi @Kboww I apologize for the inconvenience. I'm glad reinstalling it made the crashes stop. If it ever happens again, try to press f2 and type cleanreg. If that doesn't solve the issue, feel free to create a new thread so we can help you out. I'll be locking this thread now, have a great day!

Hi there @excelso I'm sorry for the inconvenience. Unfortunately i'm unable to do anything to help you. Bosses have been reworked so that if the server crashes, you will be able to rebattle the boss as if the crash never happened. We can't reverse a cooldown timer if the game froze or crashed due to an internet problem. I hope you understand.

@turboo I really apologize for the inconvenience. There's nothing we can do unfortunately if you've traded after merging. If we forced an unmerge and merged your account with the correct server, it would mess up all the trades you've already done.

Hi @MunMun Sorry for the delay. What server do you play on? Also, what does the NPC say now? Looking forward to your reply.

Hi @turboo Sorry for the delay. Unfortunately I'm unable to help you any further because it seems that you've already traded on this account after merging. We can't force an unmerge after a player has traded. Please let me know if you have any questions regarding this.

I'm glad you were able to evolve your Budew. Since the issue has been resolved, I'll be locking this thread now. If any further issue arises, please feel free to create a new thread. Thanks and have a lovely day.

Hi @TheruinedKiing Sorry for the inconvenience. Unfortunately this is a bug that might occasionally happen. Please try to lose some happiness, which can be done by feeding your Budew EV-reducing berries or having it faint during battle, restart your client, and try again. Do make sure its happiness is at 255 by typing /happy 1-6, and making sure it's daytime (10am-8pm). Please let me know if that worked for you.

Hello @turboo Sorry for the inconvenience. You must have selected the wrong server when you were merging. Can you please tell me the main server you were playing on before merging? Also, please do not trade, as this will disable us from forcing an unmerge on your account. Looking forward to your reply.

I'll be locking this thread now. If you have any further issues, please create a new thread. Thanks for your patience and have a good one!

You're very welcome. Since the issue has been resolved, i'll be locking this thread now. Please make a new one should you need any assistance. Thanks and have a great day!

Hi @smash76 Sorry for the minor inconvenience. Due to how server transfers and Pokemon deletion works, your Zapdos was restored on the wrong server. It should be on your Silver account now. Please let me know if it's there. Looking forward to your reply.

Hello @ghostbka The key to this part of the quest is that you have to defend the Latios from the incoming Kabutops. What makes this hard is while you are in-battle, the Kabutops will still progress froward towards the Latios, so apart from having to be quick, you also have to make sure none of the Kabutops slip past you. Let me know if that helped you.

Hi @smash76 The most recent Zapdos you've caught has been restored and should be in the last slot of your PC. Just as a future reference, please remember that Nikola is only to be used if you fail to catch the legendary Pokemon the first time. Please do not use it as a reroll, as that is not what Nikola is supposed to be used for. We will not restore any Pokemon lost during a Nikola battle should it ever happen. With that, thanks for your patience. I'll be locking this thread now, if you have any further issues or concerns, please create a new thread. Thanks and have a lovely day!

Hi @DaOneDestroyer I am so sorry to inform you that unfortunately from our CS team's side, we are not able to do anything. You will have to climb the tower and repeat the quest once again. I hope you understand. If you need to know anything else, please let me know.

Hi there @DaOneDestroyer I'm sorry for the inconvenience. Can you please tell me what happens when you climb the tower? Are there still NPCs roaming around? What's at the very top? Looking forward to your reply.

Hi there @L9Boingo I'm so sorry to hear what happened. As Norex stated above, both Shiftry and Nuzleaf have the Pickpocket ability, meaning they will steal your Pokemon's item when hit with a contact move. You can retrieve the item by catching the thief. Unfortunately this is intended, and we can't restore your item. I hope you understand. If you have any other questions please let me know here.

Hi @N3SS Sorry for the inconvenience. Just to confirm, have you followed the Galactic Grunt standing in front of Pastoria City's Safari to Lake Valor, and spoken to Cynthia? Looking forward to your reply.

Locked as the issue was solved here.

Hi @Maximus01 Sorry for the inconvenience. Can you please tell me which waterfall you're specifically having trouble with? Looking forward to your response.

Hi @Mosz I apologize for the hold up. We are currently trying to find the solution to the problem. I will definitely let you know once we figure it out.

I see. Did the server DC or crash at any point while you were trying to do the quest?

Hello @bazita I'm sorry for the inconvenience. In order for me to understand your issue here, can you please tell me how you lost that 200k exactly? Which NPC's dialogue did you misclick on? Where did you get the Litwick from? Also, did you by any chance recently unlock Cerulean Cave, or bought a Blackthorn Club Card? Looking forward to your reply.

Hi @Mosz Sorry for the inconvenience. Can you please tell me which part of the quest you've done so far? Also, have you found Keldeo and interacted with it yet in the Wastelands? Looking forward to your reply.

No problem. I'm glad I could be of help to you. Since the issue has been concluded, I'll be locking this thread now. Feel free to make a new one if you run into any other issues or have any questions. Have a lovely day!