Midsommar

Hi there @johnmouloud My sincerest apologies for the inconvenience. Your Granbull was sent back to your PC and you should be able to freely move the pokemons in your party. Can you please confirm this ? Have a splendid day!

Hi there @Paprikaflow My sincerest apologies for the inconvenience. I have forwarded the issue to the corresponding staff team and will let you know as soon as I get a response. Thank you for your patience, have a splendid day!

Hi there @ItsBruce My apologies for the inconvenience. As mentioned by Electrocute4u, the dig spots, excavations and headbutt were all disabled because of a crash issue that is related to scripted spawns. Developers are actively working on fixing the issue so that they may be enabled once again. Be sure to join the Discord Server since relevant updates are announced there, in the announcement channel. Thank you for your patience, have a splendid day!

Hi there @Azog08 My apologies for the inconvenience. You can have a chance to re-catch manaphy by respawning it using the Nikola Boss. This particular boss gives you the opportunity to re-catch a Legendary pokemon that you might have fainted or if you were disconnected from the battle. You may check on this link to see how you can reach Nikola in the Unknown Place, here is also a more detailed guide concerning trainer valley if you are interested. Keep in mind that Nikola is classified as a superboss and does not permit the usage of in-battle items such as potions, upon losing/winning Nikola will go on a 21 days cooldown. Let me know if you have any concern. Have a splendid day!

Hi there @XShaders @Electrocute4u Apologies for the inconvenience, thank you for taking the time to report the issue. The problem is already known by the corresponding staff team and as mentioned, it's not the top priority right now (that would be working on servers stability). Because of this it might not be fixed directly unfortunately, but rest assured that it will be looked onto during appropriate times. Let me know if there's anything else I can help with or if you need anymore clarification. Have a splendid day!

Hi there @Abdul23 My apologies for the inconvenience. The test server doesn't use the updated passwords so you could you perhaps try your old password ? The passwords should be re-synced in a few days so if that doesn't work please try again in a few days. Let me know if that worked, have a splendid day!

1x Mysterious ticket has been added to your inventory. Once again we're really sorry for the inconvenience. Have a splendid day!

1x Mysterious ticket has been added to your inventory. Once again we're really sorry for the inconvenience. Have a splendid day!

1x Mysterious ticket has been added to your inventory. Once again we're really sorry for the inconvenience. Have a splendid day!

Locked as resolved in-game with Ehkoe. Thank you for your patience, have a splendid day!

Hi there @kontilitik I sincerely apologize for the inconvenience and the delay, rest assured that we've seen your thread. I have forwarded the issue to the relevant party, you will be notified of the response as soon as possible. Thank you for your patience, have a splendid day!

Hi there @ArieSlinger I sincerely apologize for the inconvenience and the delay, rest assured that we've seen your thread. I have forwarded the issue to the relevant party, you will be notified of the response as soon as possible. Thank you for your patience, have a splendid day!

Hi there @Abbiatefede97 I sincerely apologize for the inconvenience and the delay, rest assured that we've seen your thread. I have forwarded the issue to the relevant party, you will be notified of the response as soon as possible. Thank you for your patience, have a splendid day!

Hi there @TrollPlayz My sincerest apologies for the delay and the inconvenience. Fortunately you were able to get back to 0.5%, but keep in mind that next time if a similar issue arises with the WQ you may make a post regarding your lost percentage even if you are not at 0.5% currently because of the rollback. As long as you had submitted enough to reach 0.5%, even if part of it was lost, we will be able to investigate this and give you a mystery ticket if you had given enough. Please let me know if there's anything else I can help with or if you need more clarification on the topic. Have a splendid day!

Hi there @Nytracta I sincerely apologize for the inconvenience and the delay. Unfortunately this issue was done because of a crash and you've lost part of the IV's you submitted. By checking through our tools it looks like you've only submitted 764 IV's in total and 783 iv's was the minimum required to reach 0.5% on Silver. Considering this you cannot be given a mysterious ticket since you didn't contribute enough to reach the desired percentage. Once again I'm deeply sorry, but there is nothing we can do in this case. Have a nice day nevertheless!

Hi there @Tempo420 I sincerely apologize for the inconvenience and the delay, rest assured that we've seen your thread. I have forwarded the issue to the relevant party, you will be notified of the response as soon as possible. Thank you for your patience, have a splendid day!

No worries it's completely fine, I'm glad it worked out in the end. Locked as resolved. Have a great day as well!

Glad to see it worked out. Locked as resolved. Have a splendid day!

Hi there @wyliety My sincerest apologies for the inconvenience as well as for the delay. It looks like you've only tried to reset your password before transferring to silver. Could you try to reset it on the dashboard or using this link ? Keep in mind that you must use a password alphanumeric, meaning that it only must contains letters and numbers. Let me know if that works, Have a splendid day!

Hi there @Akheron My sincerest apologies for the inconvenience. Do you perhaps have an anti-virus software that could potentially delete some of the files from the PRO folder ? If so try the following : 1. Add an exclusion or disable entirely your anti-virus. 2. Re-download the game using this link 3. Re-extract the game Let me know if that works. Have a splendid day!

Hi there @skunk1 The Heart Scales are available by giving a Luvdisc with a total IV's count that is greater than 90, as shown in the screenshot below. This NPC is located on the south-east part of Aphrodia island, keep in mind that you can only submit fresh caught Luvdiscs and not old ones. Let me know if you have any other question, have a splendid day!

Hi there @Rmaxi92 My sincerest apologies for the delay. After speaking to Cynthia in the Canalave library you must interact with all the bookshelves until one of them provide you the hint to the corresponding quest. Once you've done this you can interact with Cynthia again and she will lead you to Sendoff Spring, located near Route 214. You can read a short guide here if you are interested, I hope I answered your concern. Have a splendid day!

Hi there @diwakar1470 My sincerest apologies for the inconvenience and the delay. The issue has already been forwarded and fixed on the test server, it's only a matter of time before the fix will hit the live servers. We thank you for reporting the bug, please let me know if I can help you with anything else. Have a splendid day!

Hi there @DenverMoon My sincerest apologies for the delay and the inconvenience. Are you able to remember the exact steps that you did while you were in Oak's lab ? Was there something out of the out of the ordinary such as server crashing (Making you disconnect) or anything else ? Looking forward to your answer, Have a splendid day!

Hi there @Lamkush My apologies for the inconvenience. It seems like the marshtomp you mentioned has been traded over to the player DemonArmada on the 4th of February 2021. I hope this answer your concern, let me know if you need help with anything else. Have a splendid day!