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Exotyc

Former Staff
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Everything posted by Exotyc

  1. Hey there! I'm sorry for the inconvenience. The issue appear due to the newer Unity versions and old hardware from the user. To fix it, create a shortcut for the PROclient.exe file by right clicking the application and select "create shortcut". After this, right click the shortcut and add the parameters -force-glcore into the Target as in the screenshot shown below. Make sure to add a space between .exe and -force. Let me know if it solved the issue. Kind regards, Exotyc
  2. Hey there! I'm sorry for the inconvenience. Your issue should be fixed now. Kind regards, Exotyc
  3. Have you checked your mailbox with Cannibalrising?
  4. Hey there! I'm sorry for the inconvenience. Could you send a screenshot of your issue? You are able to change resolutions in your settings. I'll be waiting for a reply. Kind regards, Exotyc
  5. Hey there! Here are the listed benefits of people using your referral link: I hope this clarifies everything. Kind regards, Exotyc
  6. Hey there! I'm sorry for the inconvenience. Do you have "allow unknown sources" enabled? Furthermore in case you had the app before, you need to delete the old first in order to download the new one. I'll be waiting for a reply. Kind regards, Exotyc
  7. Hey there! I'm sorry for the inconvenience. Are you sure you were using the right account? Have you tried to log in with "Ceplo"? I'll be waiting for a reply. Kind regards, Exotyc
  8. Hey there! I'm sorry for the inconvenience. I've forwarded this issue. I'll update you once I have an answer. Kind regards, Exotyc
  9. Could you tell me when you will be online? (Time + timezone) We have to fix this manually while you're online.
  10. You had to transfer Cannibalrising to Silver to retrieve your items there. But you transferred the wrong account. Unfortunately, you have to wait 1 month in order to transfer both accounts to Silver again for free where the items are in the mail box. Alternatively, if you can't wait you can pay 100 coin for one server transfer.
  11. Hey there! First of all, thanks for taking your time to report. The item exists twice in PRO and is not related to a glitch or similar. Kind regards, Exotyc
  12. Hey there! I'm sorry for the inconvenience. Unfortunately we are not able to restore your items due to a server crash. This is due to we have rejected these kind of loss in the past which would be unfair towards the other users if we restore your items and not theirs. I hope you understand. Kind regards, Exotyc
  13. Hey there! I'm sorry for the inconvenience. I've forwarded the issue. I'll update you once I have an answer. Kind regards, Exotyc
  14. Hey there! I'm sorry for the inconvenience. Currently PRO has no IPV6 support yet which causes some players not being able to play properly and having a black screen as a result. Players can evade this problem by simply using a VPN connection. If you are not able to use the winscribe VPN you should try a different one. I hope this helps. Kind regards, Exotyc
  15. It looks like your Garchomp does not have 255 happiness. Can you please check?
  16. Hi there! I'm sorry for the inconveniene. Could you send us a screenshot of the dialogues you were getting? I'll be waiting for a reply. Kind regards, Exotyc
  17. Hi there! I'm sorry for the inconvenience. Your account Cannibalrising is on the gold server. Unfortunately, mails are not connected between the two servers. You have to transfer your account to Silver from the Dashboard in order to get the items. Kind regards, Exotyc
  18. Hey there! I'm sorry for the inconvenience. You can only get one nature reroll ticket per week after a 40 winstreak. And for the first time, he will reward you with an IV reroll ticket. I hope this clarified everything. Kind regards, Exotyc
  19. I have checked your variabled. You haven't beaten David thrice and you forgot the Knock Off Tutor as well which you can unlock by interacting with that tree.
  20. Hey there! I'm sorry for the inconvenience. There are many requirements that you have fullfit first in order to unlock the LC David boss in hard mode: Unlock the 6 tutors in Breezy Falls. Each tutor will have a small quest for you. Find and feed Foongus, Vullaby, Snivy and Spritzee. Interact with the 5 NPC from E4 after their defeat. Interacting with the right sequence will reward you with an item. I hope this helps. Kind regards, Exotyc
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