Epithet

Hello, Your threads were moved there since that is the appropriate forum for them. This one(General Support) is public, while Email Change is private. This is so you can protect your personal information. I’ve also gone ahead and removed the email in your message for the same reason. Your thread will be answered at our earliest convenience. Please remember that Staff are all volunteers with real-life commitments to attend to as well. Thank you for your patience and understanding. Have a great rest of your day.

My apologies for the delay. Your issue should now be fixed. Can you try logging in once more?

Hello @Belschemel. My apologies for the late response. Both instances you described are a result of good luck and bad luck in their extremes. Two Rare spawns within 30 minutes is quite good luck and none for several hours is quite bad luck. Though I highly doubt you hunted for 11 hours straight with no breaks in-between, I will assume you hunted for a long time. With that said, there is no bug, it is just how luck works sometimes. I’ll leave this thread open if you have thoughts to share. Have a good day.

My apologies for the delay. Could you try interacting with the rock again? It should work, so be prepared with your sync, Pokémon, and items.

My apologies for the delay. You traded x1 Nature Reroll, in addition to other items, to Naomiiscute12 on the 10th of July. Is that the one you were searching for?

My apologies for the delay. Did you perhaps speak with an NPC that would reset your quest? Did you use an Escape Rope while inside the tower?

Hello @Updater. My apologies for the late response. Looks like you were able to catch Jirachi. As such, this thread will be closed. If you have another question or concern, feel free to create a new thread. Have a great day.

Looks like you were able to receive the invite. As such, this thread will be closed. If you have another question or concern, feel free to create a new thread. Have a great day.

Since your username has been successfully changed, this thread will be locked. If you have another question or issue, feel free to create a new thread. Have a great day.

Glad to see it worked. Since your issue has been resolved, this thread will be closed. If you have another question or concern, feel free to create a new thread. Have a great day.

Hello @LOLphcait. My apologies for the inconvenience. Due to the heavy workload that Game Masters have, they do not do name changes as the requests come in. Instead, they have designated Saturday as the day they handle name changes. If they are free, however, they may choose to do them earlier. Your name change request should be fulfilled soon. Thank you for your patience and have a great day.

Hello @tata146. My apologies for the late response. Due to the heavy workload that Game Masters have, they do not do name changes as the requests come in. Instead, they have designated Saturday as the day they handle name changes. If they are free, however, they may choose to do them earlier. Your name change request should be fulfilled soon. Thank you for your patience and have a great day.

Locked as resolved. In the future, please report the thread so our Trade Moderators have an easier time seeing it and taking action. Have a great day.

Hello @Ali25219. My apologies for the inconvenience. Please answer the following questions: What is the name of the account that you're referring to? Do you have any other accounts? Why do you think the data was deleted? When was the last time you played? An approximation will suffice.

Hello @serioussamgre. My apologies for the late response. It looks as though you are yet to merge your Red and Blue accounts into Silver. Below is a quick guide on how to properly merge. Please make sure you select the server you used to play on, which is the Blue server in your case. If you have further questions, consider reading the Merge FAQ thread. If you do not find an answer to your question there, let me know and I will assist you.

Hello @DeIta. My apologies for the inconvenience. In Generation 7, which PRO uses, Gengar is only able to learn Sludge Wave through the use of an Event Move Tutor, which is located in Celadon City's Game Corner. Speak with the TM Teacher and she will offer the option of the Event Move Tutor for 15k. Gengar should be able to learn it this way. If you have any further questions, please let me know.

Hello @Eetaachee. My apologies for the late response. Are you still experiencing this issue? Have you tried using a VPN?

Glad to see your issue was resolved. As such, this thread will be closed. Don't hesitate to create a new thread should a new issue arise. Have a great rest of your day.

Glad to see your Riolu was able to evolve. Since that is the case, this thread will be closed. If you have another question or issue, don't hesitate in creating a new thread. Have a great day.

Hello @KATowiczanin. Your Slowpoke has been restored and should be in the last slot of your PC. In the future, please use the Restore Pokémon Megathread for these kinds of issues. Since there is no further action to be taken, this thread will be locked. If you have another question or issue, feel free to create a new thread. Have a great day.

Hello @Leberkaese. My apologies for the inconvenience. Could you tell me what error you are receiving when trying to login?

Hello @Calixto. My apologies for the inconvenience. I have removed the 5 Kanto Pokémon that were in your party, leaving only Zigzagoon that is from Johto. You should be all set now. Let me know if you have further questions.

Hello @RachelGardner. My apologies for the inconvenience. I have forwarded your issue to our Developers and will hopefully receive an answer soon. In the meantime, can you tell me the approximate date you made the purchase? Do you also happen to remember which NPC (location of NPC) you bought it from?

Hello @smash76. You released those Pokémon on the Gold server, so for me to be able to restore them, you'll need to be on the Gold server. You will have to either pay for a server transfer, which is 100 coins. Or wait until your free transfer is available once more, which will be 30 days after June 30th.

You're not able to click this to open the console? When you deleted the game, did you delete all the files? Including from the trashcan?