New Trade Zone
Trade Zone is now live
Use the new Trade Zone for auctions and instant-price trades so Pokemon and item offers are easy to find.
Everything posted by Epithet
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joystick option on setting
Hello @Konservatif. My apologies for the late response. I forwarded the issue to our Developers and they re-added the controller option. You are allowed to use Joy2key. Let me know if you have further questions.
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New account
Hello @Slickrick23. My apologies for the late response Are you still experiencing this issue? If so, can you provide a screenshot of the error you’re receiving?
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pathing error
Hello @Ddanthe. My apologies for the inconvenience. Can you try either of the following: Run the client as an administrator Delete all your PRO files and redownload the game
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Lock in the Viridian Forest
Hello @Chamaleo. Those guards are blocking the entrance to the Pokémon League Reception Gate, which is opened after obtaining the 8 Kanto badges required to challenge the Pokémon League. To progress, you'll need to take the northern exit in Viridian City. I've attached an image to show you where it is.
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Bug halloween
I can’t guarantee that it will be solved today or even tomorrow. I can just tell you that the CS team is aware of it. The issue could be very complicated or very simple. As soon as there’s a fix, we’ll inform you.
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Bug halloween
Hello @Soudias. My apologies for the inconvenience. Your issue has been forwarded to our Content Scripter team. Once there is a reply, either one of them or myself will reply to you here. We kindly ask for your patience and understanding while we work to solve this.
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Halloween Dark Realm
Hello @Compile. My apologies for the inconvenience. Your issue has been forwarded to our Content Scripter team. Once there is a reply, either one of them or myself will reply to you here. We kindly ask for your patience and understanding while we work to solve this.
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new update patch failed
Hello @Tasin. Please try running the client as administrator. If that does not work, try deleting all your PRO files and redownload the game.
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Halloween Quest Bug
Hello @Praveen00. My apologies for the inconvenience. Your issue has been forwarded to our Content Scripter team. Once there is a reply, either one of them or myself will reply to you here. We kindly ask for your patience and understanding while we work to solve this.
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I cant move properly
On mobile, there is an option in settings labeled Console. Try doing the steps I mentioned above.
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Keldeo Quest Bug
Glad to see you found all the required items. Since the issue has been solved, this thread will be closed. Feel free to create a new thread if you have another question or issue. Have a great day.
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Got the error: something went very wrong
Locked as resolved.
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I cant move properly
Hello @Darklives666. My apologies for the late response. Are you still experiencing this issue? If so, can you try opening the console by clicking F2, then typing in clean reg, then hitting your enter key?
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Can't start my PROclient.exe
Hello @Sofiuwu. My apologies for the late response. Are you still experiencing this issue?
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Cannot log in after new patch download
Glad to see you were able to find a solution. I'll go ahead and lock this thread since that is the case. If you come across another issue or have a question, feel free to create a new thread. Have a great rest of your day.
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Is there a possibility of catching 2 baby lugia?
Hello @Swer4412. Thank you for being forthcoming with this. It has been forwarded to the responsible team to see if this was intentional or a bug. We will update you as the situation unfolds. Thank you for your patience and understanding.
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Halloween Darkrai Quest Bug (Umbra in Dark Realm Inner Cave)
Hello all. My apologies for the inconvenience. The issue has been brought up to the Content Scripter team. They will look into it as soon as they can. Either one of them or myself will reply when a solution has been found or if we have some questions for you guys. Thank you for your patience and understanding.
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Cannot download Mac client
Hello @Habadain. My apologies for the inconvenience. The MAC download should be working now.Please try again. Let me know if you still have problems downloading it.
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MAC OS Client
Hello all, MAC download should work again now. Let me know if you still face any troubles.
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Outfit restore
Hello @Megadialga. My apologies for the inconvenience. According to our database, you are currently wearing the Reaper Outfit. Was your issue solved? Is this a separate Reaper Outfit?
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i need help
Hello @Criistcrist. My apologies for the inconvenience. Can you share a picture of the error you're receiving?
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Patch BUG
Hello @Shenzi. We do not download any attachments. If you're still receiving an error, please provide an image of it.
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Not opening game in android
Hello @Vivekale. My apologies for the inconvenience. The servers were undergoing scheduled maintenance, which is why you were not able to log in. However, the maintenance has since concluded and the servers are back up. To stay updated on the server status and future schedules server downtimes, consider joining the PRO Discord server. If you have further questions, please let me know.
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executing handshake failed
Hello @Chinninnh19. The servers are currently undergoing scheduled maintenance. To stay updated on the server status and future schedules server downtimes, consider joining the PRO Discord server. There is no estimated time for when the servers will be back up, but once they are, it will be announced in the #announcements channel of the PRO Discord. If you have further questions, please let me know.
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keldeo quest forest master
Locked as resolved. Feel free to create a new thread if you have any other issue or question.
