New Trade Zone
Trade Zone is now live
Use the new Trade Zone for auctions and instant-price trades so Pokemon and item offers are easy to find.
Everything posted by Epithet
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Change Name
Hello @LOLphcait. My apologies for the inconvenience. Due to the heavy workload that Game Masters have, they do not do name changes as the requests come in. Instead, they have designated Saturday as the day they handle name changes. If they are free, however, they may choose to do them earlier. Your name change request should be fulfilled soon. Thank you for your patience and have a great day.
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change account name
Hello @tata146. My apologies for the late response. Due to the heavy workload that Game Masters have, they do not do name changes as the requests come in. Instead, they have designated Saturday as the day they handle name changes. If they are free, however, they may choose to do them earlier. Your name change request should be fulfilled soon. Thank you for your patience and have a great day.
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Can be closed
Locked as resolved. In the future, please report the thread so our Trade Moderators have an easier time seeing it and taking action. Have a great day.
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Data Erased
Hello @Ali25219. My apologies for the inconvenience. Please answer the following questions: What is the name of the account that you're referring to? Do you have any other accounts? Why do you think the data was deleted? When was the last time you played? An approximation will suffice.
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help me get my account back please
Hello @serioussamgre. My apologies for the late response. It looks as though you are yet to merge your Red and Blue accounts into Silver. Below is a quick guide on how to properly merge. Please make sure you select the server you used to play on, which is the Blue server in your case. If you have further questions, consider reading the Merge FAQ thread. If you do not find an answer to your question there, let me know and I will assist you.
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Unable to Teach Sludge Wave to Gengars
Hello @DeIta. My apologies for the inconvenience. In Generation 7, which PRO uses, Gengar is only able to learn Sludge Wave through the use of an Event Move Tutor, which is located in Celadon City's Game Corner. Speak with the TM Teacher and she will offer the option of the Event Move Tutor for 15k. Gengar should be able to learn it this way. If you have any further questions, please let me know.
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Cannot Login
Hello @Eetaachee. My apologies for the late response. Are you still experiencing this issue? Have you tried using a VPN?
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Magma Hideout Hoenn
Glad to see your issue was resolved. As such, this thread will be closed. Don't hesitate to create a new thread should a new issue arise. Have a great rest of your day.
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Riolu evo
Glad to see your Riolu was able to evolve. Since that is the case, this thread will be closed. If you have another question or issue, don't hesitate in creating a new thread. Have a great day.
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Release
Hello @KATowiczanin. Your Slowpoke has been restored and should be in the last slot of your PC. In the future, please use the Restore Pokémon Megathread for these kinds of issues. Since there is no further action to be taken, this thread will be locked. If you have another question or issue, feel free to create a new thread. Have a great day.
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Can´t login
Hello @Leberkaese. My apologies for the inconvenience. Could you tell me what error you are receiving when trying to login?
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Pokemon Stuck in Party
Hello @Calixto. My apologies for the inconvenience. I have removed the 5 Kanto Pokémon that were in your party, leaving only Zigzagoon that is from Johto. You should be all set now. Let me know if you have further questions.
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Lost item
Hello @RachelGardner. My apologies for the inconvenience. I have forwarded your issue to our Developers and will hopefully receive an answer soon. In the meantime, can you tell me the approximate date you made the purchase? Do you also happen to remember which NPC (location of NPC) you bought it from?
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getting my legendaries back
Hello @smash76. You released those Pokémon on the Gold server, so for me to be able to restore them, you'll need to be on the Gold server. You will have to either pay for a server transfer, which is 100 coins. Or wait until your free transfer is available once more, which will be 30 days after June 30th.
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Can't change the resolution on android
You're not able to click this to open the console? When you deleted the game, did you delete all the files? Including from the trashcan?
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Thread ownership transfer
Thread ownership has been successfully transferred to Ryuusenka. Let me know if you have further questions.
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Thread ownership transfer
Hello @KOZIGEORGE. There is no account by that name. Perhaps you’ve misspelled it or the user changed names? Please double check the username.
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Riolu evo
Hello @viking432234. My apologies for the inconvenience. Could you try lowering the happiness of your Riolu by having it faint against a wild Pokémon, then maxing out its happiness once again. Make sure it is daytime, since that is also required for it to evolve.
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Merged my Red account onto the Silver server but its only letting me log into my worser gold silver account.
Hello @Rackzy. My apologies for the inconvenience. This is a common problem that happens after merging. However, it is easily solved by resetting your password. You can do so here. If you do not receive the reset password email or if you have further questions, please let me know.
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Wrong guild leader name
Hello @Gatso. My apologies for the late response. This is a known issue that occurs after the Leader changes names. It will take some time for the change to reflect on the guild information tab, but eventually it will display the correct name. If you have further questions, please let me know.
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Help unable to log in for a week no
Hello @Vicballs. My apologies for the inconvenience. Could you post a picture of the error you’re receiving?
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Cant receive invite for guilds
Hello @BrandonLee1. My apologies for the inconvenience. Could you share a picture of the member count of the guild you are trying to enter? Could you also tell me in which method the other person is sending you the invite? If it is through the command, could you share a picture of the command they are using to verify if they are using the correct command?
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released my pokemon by mistake
Hello @Firasking. Your Bisharp has been restored. In the future, please use the Restore Pokémon megathread for these kinds of issues. Since there is nothing more to be done, this thread will be locked. If you have another question or concern, feel free to create a new thread. Have a great day.
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Can't change the resolution on android
Hello @ThiccBicJim. My apologies for the inconvenience. Could you try opening the console from settings and typing in “clean reg” then hit enter.
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bugg vulcanion quest
Hello @mazaba. My apologies for the late response. Are you still experiencing this issue? If so, can you try using a VPN to play? We often recommend using Windscribe. Feel free to reply with your native language; we will make the necessary accommodations.
