Adiuvo

Welcome Chris! Glad to hear you're enjoying the game, have fun!

Happy to help! As the matter has been resolved, this thread is now closed. Have a great day!

Okay, I believe the Pokémon has been recovered. Looks like it was accidently released. Please log in and verify it was the Clodsire you lost.

Hello @Mypoo , There are a couple different ways for you to get these trade evolutions. Once you have your 4th gym badge, trading is unlocked. You can always ask in the "All" or "Help" in-game chat channels if someone can help you with a trade evo. If a Staff member is online, they will be happy to help you out. Most often a player is available and willing to help you for free. Generally speaking, they will not evolve the Pokémon themselves, but let it evolve when it gets traded back to you so that you get the evolution Pokedex entry (though it doesn't hurt to let them know you need the evo data). You can of course ask for trading help here or on the Pro Discord, though that would most likely not be the quickest method, as you would have to coordinate when and where to perform the trade. Helpful suggestions: Make sure the Pokémon is not fainted - otherwise, it wont evolve when traded. Make sure the Pokémon is holding the item required to evolve If for any reason you're worried about trading a valuable Pokémon or item, make sure to screenshot the trade before you click "Accept" Also, you may find it safer to trade with players with a lot of in-game playtime. Players who have invested a lot of time into the game are much less likely to make a trading mistake than a newer player. I hope you found this information helpful. Please let me know if you have any further questions on trading.

Hi there @Vangogsan , Sorry to hear about your missing Clodsire. Can you please provide me with more information about the Clodsire that's missing? I see you currently have 2 in your box, 1 Impish and 1 Sassy, both level 100. Is it possibly one of these?

Hi @Daworker , Sorry about the bug, but thank you for reporting it. The team is aware of the issue and its being looked at, but I do not have an ETA on when a solution will be implemented. I'll let you know when it's patched. Until then, happy hunting!

Sorry to hear you got stuck with this part of the quest. Mysticwind was kind enough to post a screenshot with the correct locations. I hope you found it helpful. As you have advanced onward in the quest, I will now close this thread. If you need help again in the future, please feel free to create a new thread. Have a great day!

Close as requested. Have a good day!

Hi there @Xanderthegreat , Sorry for the confusion with the Baby XD001 quest. Before you can start that quest, you'll need to meet the 3 prerequisite quests. These are the Mayor Quest, the Darkrai Quest, and the Gengarite Quest. Once those are complete, you can then start the Baby XD001 quest. In terms of Halloween Candies, they are only required for the Mayor Quest, which unlocks part of Phantasm Island. If you have not fully finished it yet, feel free to check out the Guide. You can also find additional guides for the other quests both on the forums or on Youtube. I hope that helps clear everything up for you

Hello @Uhleve2 , Sorry to hear about your mapping problems with your new device. I see you have logged in quite a bit in the last week. Were you able to solve the issue with mapping the joysticks and D-pad?

Hello @Divyajeet9269 , I'm sorry to hear you've become stuck in Hoenn. I'll try to help you get going again Can you please screenshot the message that prevents you from moving to Oldale Town?

As the player has been helped and the matter resolved, I'll go ahead and close this thread. Have a good day!

Okay, your Pokémon has been recovered, and is in the last slot of your pc storage. Now that you have the Serperior again, I will close this thread. Should you need to recover a Pokémon again in the future, I would recommend you please use the Megathread specifically for recoveries, or through making a request on our Discord. Have a good day!

Hello @Dawiss10 , I messaged you in game but it appears you were AFK at the moment - no problem. I will notify you once the Serperior has been recovered.

Thank you for the screenshots, I will pass these along and notify you when I have an update

Hello @Nox7 , Thanks for reaching out to us regarding this issue. I'm sorry to hear you got stuck in the Hoopa Dungeon. Your character should now be at the last pc you used. Please login to the game and confirm you have escaped the dungeon. I look forward to your reply

As you both have managed to login since the original posts, I will go ahead and close this thread. If you need additional help in the future, please feel to create a new thread. Have a good day!

Closed as resolved. Should you need assistance again in the future, please feel free to make a new thread!

Closed as resolved. If you need additional help in the future, please feel free to create a new thread. Have good one!

Hi there folks, Sorry about the login difficulties. There was an issue with the mail api/2fA/login service earlier, and should now be working correctly. Please try logging in.

Hello @Jackstermac , Your refund request for the Giratina PvP mount was accepted and has been processed. You should now see the 500 PvP coins added back to your account, and the mount removed.

Glad the matter resolved itself and you were able to get back to playing! Closed as requested

Hi @Jackstermac , I apologize for the delayed response. Your request for the Giratina PvP mount refund will be looked at and once I have an update to its status, I'll let you know promptly. Thank you for your patience!

Did you talk to Bill? Can you please screenshot what he says?

Hello @T1nkat0n , If you haven't already in the past few days, please return to Bills House, where you should be able to encounter the Scyther again. Please let me know if that works.