Adiuvo

Perhaps there is an issue with the password, like using a special character? I would recommend resetting the password to something relatively simple (do not share it) and see if you're then able to login. Make sure its not a password saved with your password manager. Once we can get you logging in properly, you can then changed your password to something safer.

Hello @Gameenjoyer, Sorry to see you're having problems logging in. Double check that your username and password are correct. Also, see if you can login to the PRO Dashboard - if so, you can change your password or email here if needed. Please let me know if any of that works for you.

Due to no response, I will close this thread and mark as resolved. Should you have any questions in the future, please feel free to create a new thread.

Due to inactivity, I will close this thread and mark as resolved. Should you have any questions in the future, please feel free to create a new thread.

Excellent, glad to hear it! I will go ahead and close this thread. If you need help again in the future, please feel free to create a new thread. Have a great day!

I am glad to see you were able to catch Baby XD001. I will now close this thread and mark as resolved. If you need any help in the future, please feel free to create a new thread.

As you were able to advance the quest, I will go ahead and close this thread. If you need any help in the future, please fee free to create a new thread.

Due to no response, I will close this thread and mark as resolved. Should you have any questions in the future, please feel free to create a new thread.

Excellent, I see you have obtained a Lagging Tail. As the matter has been resolved, I will go ahead and close this thread. Should you need anything else in the future, please feel free to create a new thread. Have a great day

Hello @Xiatian, Is the message from Rowan referring to your seen data of all Sinnoh region Pokémon, or the caught Pokémon? For the quest, you'll need all of the caught data for the regions non-legendary Pokémon (#387-#479)

Hello @Azulax, I believe the issue has now been resolved. Talk to Professor Rowan again, and continue onwards with the quest as you normally would. Please let me know if you are able to acquire the Orbs. Edit - I see elsewhere you have finished the quest, congrats!

Hi @Croocroo, If you haven't downloaded the game recently, please feel free to try again. Make sure its a fresh download and a clean installation folder, preferably a different one from the previous. Let me know if you are able to play the game, or if you continue to have issues.

Hello @Gothilga, The escape ropes were removed from your inventory and you were refunded. As the matter is now resolved, I will close this thread. If you need anything else from us, please feel free to make a new post. Have a great day!

Thats great to hear, glad you were able to advance in the quest. I'll go ahead and close this thread as the matter has been resolved. Have a great day!

Hi @Rodriales, Lagging Tail is held by several wild Pokémon, Lickitung, Meowth, and Slowpoke. The Pokémon will have a 5% chance of holding Lagging Tail. You can use a Pokemon with the ability Frisk to see if the wild Pokémon is holding the item. You can find all the locations for Lagging Tail on the PRO Wiki

Hi @Rempaki, Sorry to see you're having issues with the SS Anne quest. You should be able to find Blissey in the Ballroom, up the stairs and to the left. Please check that location and let me know if you are able to find Blissey.

Welcome back @Lenny You can take a look at the Update Logs and the Content Update Logs to get a good idea of some of the recent changes since you last played. In that same area of the forum, you'll find other announcement threads, which can offer some more detailed information on certain features, like the Box rework or PvP chests.

Can you please show me an image of the interaction with the Serenia Village Mayor?

@Aerionx10, Unfortunately, your team didn't make the threshold this week for the week WQ. However, we believe the CS and Dev teams have identified the cause for you issue, and it should no longer occur going forward. We've also updated the NPC to explain how the threshold is determined. Have a great day!

Thanks for the information. I'm sorry it effected your teams hunt, I'm sure the hunt was stressful enough without the additional error. Our CS and Dev team were able to confirm the issue your team had, and were also able to determine the total IVs your team contributed from both hunts, which was 20648. Unfortunately, it was not high enough on the leaderboard to gain access to the Haunted Cave Depths, as the cut off this week was 28298 ivs (top 20% of entered teams). It sounds like the bug was identified and has been fixed, so shouldn't occur again going forward.

@Mikeethakid, Sorry, I missed the post about your team continuing the hunt, which could be problematic. To be clear, you guys stopped submitting after the original 12 hour mark? What are the in game names of the other players?

Excellent news, glad you've been able to get back in

Thank you for confirming. I've already notified the appropriate staff regarding the issue. Once I have more information, I'll respond here

The reason for being unable to access the caves for Sweetland is because one of the Town Mayors has not been fought. You'll need to head back to Serenia or Dreadtown and fight the Mayor to continue the quest. There are a few walkthroughs that can be found here if you prefer following a guide to solving it by yourself. Please let me know if you can continue the quest by fighting one of those town mayors.

Hello @Mikeethakid, I'm sorry to hear you're having issues with the Weekly WQ. The team party was under Sunseeker506, correct?